This timely series is based upon 40 years of experience and work of trainers and researchers in the field of criminal justice. This title is filled with the practical skills and actual techniques and methods for government managers. Examples and techniques are based on the real world and can readily be used as a part of a hands-on training program.
You’ve spent years gathering the technical intelligence you need for this challenging career--now separate yourself from the pack by increasing your emotional intelligence! As recent research has indicated that emotional intelligence (EI) now accounts for 70 to 80 percent of management success, there is no doubt that today’s successful project manager needs strong interpersonal skills and the ability to recognize emotional cues to lead their teams to success--the technical expertise the position depended on so greatly in the past simply isn’t enough anymore! Emotional Intelligence for Project Managers introduces you to all facets of EI and shows how emotions can be leveraged to meet project goals. Project managers strong in technical skills but needing help in the EI department will learn how to: Set the tone and direction for the project Communicate effectively Motivate, inspire, and engage their team Encourage flexibility and collaboration Deal productively with stress, criticism, and change Establish the kind of high morale that attracts top performers Now in its second edition, Emotional Intelligence for Project Managers includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership.
Research and experience in the area of interpersonal relationship management have revealed that successful interactions among human beings are usually the direct result of the timely and appropriate application of specific and learned interpersonal skills. This skills based primer is based on extensive research and provides the reader a clear understanding of how to successfully utilize specific and transferable interpersonal skills in almost any situation.
This volume is focused on the social intelligence (SI) of leaders. SI is generally defined as the ability to be aware of relevant social situational contexts; to deal with the contexts or challenges effectively; to understand others' concerns, feelings, and emotional states; and to interact appropriately in social situations and build and maintain positive relationships with others. Beginning with a cross-cultural study of the social intelligence of leaders in the United States, the United Kingdom, Scotland, Hong Kong, and Thailand, the work moves on to discuss the influence of SI on creative performance. The findings of the study show that leaders' SI was positively associated with their creative performance in each of the five countries. Other contributions cover topics relating to SI such as social connection and executive compassion. In addition, the volume also features five book reviews, a list of books received, and a detailed case study, titled "Program Management for Global Software Development: A Case Study of the Windows Embedded Automotive Team" by Paul Gratton. The work will be of use to those studying business, management, and economics.
Building and leading teams that ensure project success may not be easy, but the techniques involved are straightforward and workable. Lisa DiTullio demonstrates that enhancing team dynamics to improve performance in the federal environment does not have to be complicated or time-consuming. Her time-tested best practices, tips, and processes will help any government manager develop and lead a better team.
In this volume, M. Afzalur Rahim gathers ten contributions covering a diverse range of topics. These include Type III error in medical decision making, a theoretical model of social intelligence, a structural equations model of social intelligence, servant theory of leadership, entrepreneurial motives and orientations, stress and strain among self-employed and organizationally employed employees, a theory of communication nexus, foreign direct investment from emerging markets, operations and strategy of healthcare management, and knowledge recipients and knowledge transfer.international perspectives.
Leadership teams taking the reins of government in 2017 will have to overcome the demoralizing effects of years of budget deficits, a heavy loss of talent, frequent criticism, and mounting pressure to ‘do more with less,’ all of which have contributed to declining interest in public sector careers and deteriorating performance. Over the past twenty years there has been a widening gulf between the “people management” practices in the private and public sectors. Change is badly needed but it does not have to start by canceling existing civil service rules. This book argues for rethinking the way public employees are managed. The changes will contribute to a healthier, more productive work environment that once again enables public agencies to attract and motivate a highly qualified workforce. Written by leading experts with decades of experience as managers and consultants, It's Time for High Performance Government provides executives, managers, and elected officials at all levels practical advice to improve government performance.
