Author: Praveen Gupta

Publisher: McGraw Hill Professional

Published: 2003-09-05

Total Pages: 272

ISBN-13: 0071431470

Six Sigma has become a widely recognized strategic tool to improve business performance and profitability. Many books cover basic Six Sigma concepts, but none detail the most critical element of its improvement methodology: performance measurements. Without a strong grasp of performance metrics, a company can have no clear, quantitative indication of its quality improvement. The is a unique approach to measuring performance. It allows companies to track their improvements in quality and profitability--and make adjustments if such improvements are not up to expectations--while implementing Six Sigma. Without a comprehensive performance measurement strategy, your company can't hope to reap the many benefits of Six Sigma. This guidebook will show you how to implement a successful, statistically rigorous Six Sigma program. * Provides numerical methods for evaluating a corporation's Six Sigma success (or lack thereof) * Written by an author with twelve years teaching experience at Motorola University * Builds on the recognized Business Scorecard approach