Mediante el manual Sistemas de Gestión de Calidad (9001:2015) conocerá los últimos cambios sobre las modalidades Gestión de Calidad. Aprender a valorar el concepto del Sistema de Gestión de Calidad, comprender en qué se basan y en qué consisten las modificaciones que se proponen con los cambios en la norma. Este manual analiza los principales cambios que ha introducido la ISO 9001:2015 ayudando a comprender el nuevo enfoque y dotándoles de las herramientas y conocimientos necesarios para llevar a cabo con éxito la transición a la nueva norma adaptando los Sistemas de Gestión de la Calidad de las empresas a las nuevas directrices.
This book presents the proceedings of International Conference on Knowledge Society: Technology, Sustainability and Educational Innovation (TSIE 2019). The conference, which was held at UTN in Ibarra, Ecuador, on 3–5 July 2019, allowed participants and speakers to share their research and findings on emerging and innovative global issues. The conference was organized in collaboration with a number of research groups: Group for the Scientific Research Network (e-CIER); Research Group in Educational Innovation and Technology, University of Salamanca, Spain(GITE-USAL); International Research Group for Heritage and Sustainability (GIIPS), and the Social Science Research Group (GICS). In addition, it had the endorsement of the RedCLARA, e-science, Fidal Foundation, Red CEDIA, IEEE, Microsoft, Business IT, Adobe, and Argo Systems. The term “knowledge society” can be understood as the management, understanding and co-creation of knowledge oriented toward the sustainable development and positive transformation of society. In this context and on the occasion of the XXXIII anniversary of the Universidad Técnica del Norte (UTN), the Postgraduate Institute through its Master of Technology and Educational Innovation held the I International Congress on Knowledge Society: Technology, Sustainability and Educational Innovation – TSIE 2019, which brought together educators, researchers, academics, students, managers, and professionals, from both the public and private sectors to share knowledge and technological developments. The book covers the following topics: 1. curriculum, technology and educational innovation; 2. media and education; 3. applied computing; 4. educational robotics. 5. technology, culture, heritage, and tourism development perspectives; and 6. biodiversity and sustainability.
THE ISO 9001 MCQ (MULTIPLE CHOICE QUESTIONS) SERVES AS A VALUABLE RESOURCE FOR INDIVIDUALS AIMING TO DEEPEN THEIR UNDERSTANDING OF VARIOUS COMPETITIVE EXAMS, CLASS TESTS, QUIZ COMPETITIONS, AND SIMILAR ASSESSMENTS. WITH ITS EXTENSIVE COLLECTION OF MCQS, THIS BOOK EMPOWERS YOU TO ASSESS YOUR GRASP OF THE SUBJECT MATTER AND YOUR PROFICIENCY LEVEL. BY ENGAGING WITH THESE MULTIPLE-CHOICE QUESTIONS, YOU CAN IMPROVE YOUR KNOWLEDGE OF THE SUBJECT, IDENTIFY AREAS FOR IMPROVEMENT, AND LAY A SOLID FOUNDATION. DIVE INTO THE ISO 9001 MCQ TO EXPAND YOUR ISO 9001 KNOWLEDGE AND EXCEL IN QUIZ COMPETITIONS, ACADEMIC STUDIES, OR PROFESSIONAL ENDEAVORS. THE ANSWERS TO THE QUESTIONS ARE PROVIDED AT THE END OF EACH PAGE, MAKING IT EASY FOR PARTICIPANTS TO VERIFY THEIR ANSWERS AND PREPARE EFFECTIVELY.
Data analysis is an important part of modern business administration, as efficient compilation of information allows managers and business leaders to make the best decisions for the financial solvency of their organizations. Understanding the use of analytics, reporting, and data mining in everyday business environments is imperative to the success of modern businesses. Business Intelligence: Concepts, Methodologies, Tools, and Applications presents a comprehensive examination of business data analytics along with case studies and practical applications for businesses in a variety of fields and corporate arenas. Focusing on topics and issues such as critical success factors, technology adaptation, agile development approaches, fuzzy logic tools, and best practices in business process management, this multivolume reference is of particular use to business analysts, investors, corporate managers, and entrepreneurs in a variety of prominent industries.
Desde Detroit hasta Lahore, la mayoría de las ciudades del mundo enfrentan problemas financieros, y aun así se espera que lleven a cabo sus funciones cada vez más complejas. Finanzas municipales - Manual para los gobiernos locales toma partido. Se pone del lado de los alcaldes y de los responsables de los asuntos municipales. Son escasas las publicaciones sobre este tema dirigidas tan directa y pragmáticamente a las autoridades decisorias y al personal financiero a nivel local. El contenido y los mensajes principales procuran responder a las inquietudes y a las cuestiones que enfrentan diariamente las ciudades y los municipios en la administración de sus finanzas. Finanzas municipales - Manual para los gobiernos locales asume una posición. En ocho capítulos, en esta obra se pasa revista a las lecciones aprendidas sobre relaciones intergubernamentales; finanzas de las áreas metropolitanas; gestión financiera, de los ingresos, de los gastos y de los activos públicos; financiamiento externo, y medición del desempeño de las finanzas municipales. Abarca temas tales como la descentralización, la transparencia y la rendición de cuentas, y aborda temas menos explorados como la gestión de activos, la capacidad crediticia, la respuesta frente a crisis financieras y los mecanismos de presentación de informes a los diversos niveles de gobierno y a la ciudadanía. Finanzas municipales - Manual para los gobiernos locales hace un llamado a la acción. No solo aporta conocimientos de avanzada en muchas cuestiones técnicas, sino que también guía a los gobiernos locales en el laberinto de los instrumentos existentes. En particular, la autoevaluación de las finanzas municipales que se propone en el capítulo 8 debería ayudar a los municipios a evaluar su propia situación y a avanzar en la senda de las reformas.
This volume constitutes the refereed proceedings of the 21st EuroSPI conference, held in Luxembourg, in June 2014. The 18 revised papers presented together with 11 invited papers in this volume were carefully reviewed and selected. They are organized in topical sections on SPI and very small entities; process improvement frameworks; testing and improvement issues; SPI and people issues; SPI and quality issues; software processes in various contexts. The volume also contains selected keynote papers from EuroSPI workshops and invited papers covering the topic of creating environments supporting innovation and improvement.
Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.
A typical characterization of EuroSPI is reflected in a statement made by a c- pany: “. . . the biggest value of EuroSPI lies in its function as a European knowledge and experience exchange mechanism for SPI and innovation. ” Since its beginning in 1994 in Dublin, the EuroSPI initiative has outlined that there is not a single silver bullet to solve SPI issues, but that you need to understand a c- bination of different SPI methods and approaches to achieve concrete benefits. The- fore each proceedings volume covers a variety of different topics, and at the conf- ence we discuss potential synergies and the combined use of such methods and - proaches. These proceedings contain selected research papers for five topics: Section I: SPI Tools Section II: SPI Methods Section III: SPI in SMEs Section IV: Economic Aspects of SPI Section V: The Future of SPI Section I presents studies on SPI tools. The authors provide an insight into new tools which can be used for SPI. Willem Bekkers et al. present a new assessment method and tool for software product management. Ismael Edrei-Espinosa-Curiel et al. illustrate a graphical approach to support the teaching of SPI. Paul Clarke and coworkers deal with an analysis and a tool to help real adoption of standards like ISO 12207 and they focus on SPI implementation and practices. Esparanca Amengual et al. present a new team-based assessment method and tool.
The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services.
The two-volume set of LNCS 11655 and 11656 constitutes the proceedings of the 10th International Conference on Advances in Swarm Intelligence, ICSI 2019, held in Chiang Mai, Thailand, in June 2019. The total of 82 papers presented in these volumes was carefully reviewed and selected from 179 submissions. The papers were organized in topical sections as follows: Part I: Novel methods and algorithms for optimization; particle swarm optimization; ant colony optimization; fireworks algorithms and brain storm optimization; swarm intelligence algorithms and improvements; genetic algorithm and differential evolution; swarm robotics. Part II: Multi-agent system; multi-objective optimization; neural networks; machine learning; identification and recognition; social computing and knowledge graph; service quality and energy management.
