This is the first text to examine the principal elements of service user involvement and participation across both adult and children′s services. A valuable learning resource, it draws together information from research, service users, carers and practitioners across both groups. In addition, it gives an overview of the specific knowledge, attitude and skills that social workers need for training at qualifying level and integrates theory with evidence to inform everyday social work practice. Furthermore, case studies and activities encourage reflection and the application of this knowledge to practice situations.
In 2006, Social Work Education produced the first special edition (vol. 25, no. 4) on service user and carer involvement in social work education, with all of the articles coming from the United Kingdom. In 2015, a mixed group of service users and social work academics wondered how, and if, the field had moved on since 2006. This publication confirms that it has. Since 2006, service user and carer involvement in social work education has become embedded internationally – this book contains contributions from Australia, Israel, Italy, Norway, Slovenia, the Republic of Ireland and Sweden, as well as all four nations of the United Kingdom. Many of the contributions are jointly written with service users and carers, highlighting the innovative practices which challenge social work academics, students, social workers and managers to think how we can all benefit from learning with, and from, service users and carers. This book ably demonstrates that service users and carers can be effectively involved in social work curriculum planning, delivery, assessment and management. This is not to say that these issues are not without their tension, challenges or struggles, but working with these helps to ensure that the social workers and managers of the future can practice more effectively, meeting service user and carer priorities and needs. The chapters in this book were originally published as a double special issue of Social Work Education.
User involvement is now official policy throughout the health and social care system. Does this mean that user involvement practices are unproblematic? Has it lost its radical edge as it has become an accepted part of service delivery, research and policy making? This important text offers a critical stocktake of the state of user involvement, comprising contributions from both user activists and leading academics. The contributors consider different contexts in which involvement is taking place, both in the groups involved and the activities they are engaged in, and includes different and sometimes conflicting perspectives on issues such as whether we should measure the impact of involvement. This valuable collection will be a crucial resource for students in health and social care and in social work, for researchers developing participative research practice, and for user activists seeking to learn how others have developed distinctive ways of challenging professional perspectives. Book jacket.
′Experiencing Social Work provides a refreshing change in the expanse of social work education texts. Its focus on learning from people who had received a good service from social workers drew out many of the foundation blocks of practice that can so easily be minimised in favour of ′deeper academic theories′. In short, it reminded me of my own passion for practice and the privilege it is to be part of the social work profession′ - Kay Wall, Lecturer in Social Work In this book people tell their stories of positive social work and the difference it has made to their lives. The book was inspired by the belief that we can learn more from what goes right than what goes wrong. Follow the stories in each chapter to read about good practice, to reflect on the lessons learned, and to feel uplifted by social work′s potential for positive change and social justice. Other key features include: " Case examples from a wide range of service user groups, including people with mental health problems, disabilities, parenting difficulties, those living in care, those experiencing loss and other life transitions. " Commentaries that unpack the core themes and issues from each example in order to understand the experience and learn from it. " Examples of how social work students have contributed to positive change in the lives of service users. " A strong grounding in the ethical guidelines and skills base required of all social work practice. This important book will be valuable reading for all undergraduate social work students and will also be useful for qualified social workers, service users and carers. Mark Doel is based at the Centre for Health and Social Care Research, Sheffield Hallam University. Lesley Best is based at the School of Health, University of Northampton.
Occupational Therapy Evidence in Practice for Mental Health is an accessible and informative guide to the application of theory and the evidence-base to contemporary clinical practice. Fully updated throughout, chapters cover a range of mental health issues, approaches and settings, including service user and carer involvement, group work, services for older people, interventions, forensic mental health, and managing depression. Key Features Written by an expert author team, drawing on a wide range of evidence, service contexts, national policy and legislation. Focus on person-centred practice in mental health services. Each chapter also contains a variety of learning features, including task boxes, reflective questions and further readings, to aid understanding and demonstrate the use of evidence to inform clinical decision-making. The second edition of this easy-to-read and practical textbook is an ideal resource for occupational therapy students, clinical practitioners, and anyone looking for a concise, accessible guide to evidence-based practice and how it informs occupational therapy in mental health.
Involving service users in both day-to-day and long-term strategic planning is known to empower clients and result in improved services, yet there is a lack of practical guidance on how this can be achieved. Drawing on original research, this book offers imaginative and effective strategies for consulting with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority ethnic groups. The authors explore traditional consultation methods such as meetings and questionnaires, as well as informal and creative activities such as writing, art, photography and video work as ways of gathering clients' views. They make practical suggestions as to how organizational structures and individual attitudes can be changed to overcome the barriers to successful consultation.Including many real-life examples of good practice, the book is a step-by-step guide to creating a complete service user involvement strategy and also contains exercises for managers to use with their teams. It is an essential resource for social workers, housing officers and other professionals working with disadvantaged and marginalised groups in supported housing.
This book represents a major contribution to the development and increasingly accepted importance of involving service users in research. It argues that this development is neither a fad nor a cure-all, and highlights the strengths, weaknesses, benefits, and costs of the approach. Using reflexive questions and practical examples to challenge the reader to consider their own position in relation to these issues, this book should occupy a central place on the shelves of all undergraduate health and social welfare students.
There has been a resurgent interest in relationship-based practice and the Care Act 2014 recognises the significance of effective working relationships with service users and carers to ensure a person-centred approach and effective participation and co-production. The Care Act advocates a strengths-based, whole family approach to assessment, care and support planning. Relationship, putting the person at the centre of the process, lies at the heart of this approach. This book is a practice-based exploration of relationship-based practice for social work with adults that looks at underpinning theory, legislation and policy drivers, value perspectives and skills in practice. The first part of the book introduces relationship-based practice and theoretical concepts, such as psycho-social and psycho-dynamically informed approaches to practice which highlight the complexities of relationships, at conscious and unconscious levels, both from the service user/carer perspective and the professional's perspective, where reflection and use of self are key; it critically explores the legislation and policy context. A conceptual model called IDEAS is introduced which provides a framework for the second part of the book, by breaking down the discussion into relevant practice issues. Here theory, skills and values are applied through case examples to illustrate the efficacy of relationship-based practice across a range of practice settings in social work with adult service users and carers.
