ITIL Intermediate Certification Companion Study Guide

ITIL Intermediate Certification Companion Study Guide

Author: Helen Morris

Publisher: John Wiley & Sons

Published: 2017-09-05

Total Pages: 723

ISBN-13: 1119012244

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The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, this book gives you everything you need to pass, including full coverage of all objectives for all four exams. Clear, concise explanations walk you through the process areas, concepts, and terms you need to know, and real-life examples show you how they are applied by professionals in the field every day. Although this guide is designed for exam preparation, it doesn't stop there — you also get expert insight on major topics in the field. The discussion includes operational support and analysis; planning, protection and optimization; release, control and validation; and service offerings and agreements that you'll need to know for the job. ITIL is the most widely-adopted IT Service Management qualification in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This book is your ideal companion for exam preparation, with comprehensive coverage and detailed information. Learn service strategy principles, organization, and implementation Master the central technologies used in IT Service Management Be aware of inherent challenges, risks, and critical success factors Internalize the material covered on all four ITIL exams The ITIL qualification is recognized around the globe, and is seen as the de facto certification for those seeking IT Service Management positions. Passing these exams requires thorough preparation and rigorous self-study, but the reward is a qualification that can follow you anywhere. ITIL Intermediate Certification Companion Study Guide for the ITIL Service Capability Exams leads you from Foundation to Master, giving you everything you need for exam success.


SOA Design Patterns

SOA Design Patterns

Author: Thomas Erl

Publisher: Pearson Education

Published: 2008-12-31

Total Pages: 1020

ISBN-13: 0138158193

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In cooperation with experts and practitioners throughout the SOA community, best-selling author Thomas Erl brings together the de facto catalog of design patterns for SOA and service-orientation. More than three years in development and subjected to numerous industry reviews, the 85 patterns in this full-color book provide the most successful and proven design techniques to overcoming the most common and critical problems to achieving modern-day SOA. Through numerous examples, individually documented pattern profiles, and over 400 color illustrations, this book provides in-depth coverage of: • Patterns for the design, implementation, and governance of service inventories–collections of services representing individual service portfolios that can be independently modeled, designed, and evolved. • Patterns specific to service-level architecture which pertain to a wide range of design areas, including contract design, security, legacy encapsulation, reliability, scalability, and a variety of implementation and governance issues. • Service composition patterns that address the many aspects associated with combining services into aggregate distributed solutions, including topics such as runtime messaging and message design, inter-service security controls, and transformation. • Compound patterns (such as Enterprise Service Bus and Orchestration) and recommended pattern application sequences that establish foundational processes. The book begins by establishing SOA types that are referenced throughout the patterns and then form the basis of a final chapter that discusses the architectural impact of service-oriented computing in general. These chapters bookend the pattern catalog to provide a clear link between SOA design patterns, the strategic goals of service-oriented computing, different SOA types, and the service-orientation design paradigm. This book series is further supported by a series of resources sites, including soabooks.com, soaspecs.com, soapatterns.org, soamag.com, and soaposters.com.


Cloud Computing

Cloud Computing

Author: Thomas Erl

Publisher: Pearson Education

Published: 2013

Total Pages: 533

ISBN-13: 0133387526

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This book describes cloud computing as a service that is "highly scalable" and operates in "a resilient environment". The authors emphasize architectural layers and models - but also business and security factors.


Next Generation SOA

Next Generation SOA

Author: Thomas Erl

Publisher: Pearson Education

Published: 2015

Total Pages: 209

ISBN-13: 0133859045

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800x600 The Concise Introduction to Modern SOA: High-Value Approaches, Innovative Technologies, Proven Use Cases After a decade of innovation in technology and practice, SOA is now a mainstream computing discipline, capable of transforming IT enterprises and optimizing business automation. In Next Generation SOA, top-selling SOA author Thomas Erl and a team of experts present a plain-English tour of SOA, service-orientation, and the key service technologies being used to build sophisticated contemporary service-oriented solutions. The starting point for today's IT professionals, this concise guide distills the increasingly growing and diverse field of service-oriented architecture and the real-world practice of building powerful service-driven systems. Accessible and jargon-free, this book intentionally avoids technical details to provide easy-to-understand, introductory coverage of the following topics: Services, service-orientation, and service-oriented computing: what they are and how they have evolved How SOA and service-orientation change businesses and transform IT culture, priorities, and technology decisions How services are defined and composed to solve a wide spectrum of business problems Deep implications of the service-orientation paradigm--illuminated through an annotation of the classic SOA Manifesto Traditional and contemporary service technologies and architectures How clouds and virtualization support the scalability and reliability of services-based solutions SOA-based industry models, from enterprise service to global trader A detailed case study: how real enterprises bring together contemporary SOA practices, models, and technologies Next Generation SOA will be indispensable to wide audiences of business decision makers and technologists--including architects, developers, managers, executives, strategists, consultants, and researchers. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4


Management Information Systems

Management Information Systems

Author: Kenneth C. Laudon

Publisher: Pearson Educación

Published: 2004

Total Pages: 618

ISBN-13: 9789702605287

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Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.


Distance Education for Teacher Training

Distance Education for Teacher Training

Author: Hilary Perraton

Publisher: Routledge

Published: 2002-03-11

Total Pages: 422

ISBN-13: 1134868464

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Distance education, combining the use of correspondence texts, broadcasting and limited opportunities for face-to-face study, has been used in at least a hundred teacher training programmes over the last 25 years. Distance Education for Teacher Training is the first comparative review of the use of distance education and open learning for the training and upgrading of teachers. The book contains case studies using a broadly common format both to describe and analyse distance teacher training programmes in eleven countries across five continents. The case studies describe the methods used to examine how far the craft of teaching can be studied at a distance. Using a standardised microeconomic framework, they provide unique data on the comparative costs of training teachers by distance and conventional methods. The authors then draw general conclusions about the advantages and drawbacks of using distance education or open learning, about the conditions for success, and about comparative effects and costs. Distance Education for Teacher Training will be of value to all concerned with teacher education, whether in developing or industrialised countries, and to those working in and planning for distance education and open learning.


SOA Principles of Service Design

SOA Principles of Service Design

Author: Thomas Erl

Publisher: Prentice Hall

Published: 2007-07-18

Total Pages: 650

ISBN-13: 013271583X

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The Definitive Guide to Service Engineering The key to succeeding with service-oriented architecture (SOA) is in comprehending the meaning and significance of its most fundamental building block: the service. It is through an understanding of service design that truly “service-oriented” solution logic can be created in support of achieving the strategic goals associated with SOA and service-oriented computing. Bestselling SOA author Thomas Erl guides you through a comprehensive, insightful, and visually rich exploration of the service-orientation design paradigm, revealing exactly how services should and should not be designed for real-world SOA.