Service Initiative A Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher:
Published:
Total Pages: 0
ISBN-13: 9780655895497
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Service Initiative A Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher: 5starcooks
Published: 2019-08-10
Total Pages: 302
ISBN-13: 9780655845508
DOWNLOAD EBOOKCan you add value to the current service initiative decision-making process (largely qualitative) by incorporating uncertainty modeling (more quantitative)? What are the service initiative use cases? How likely is the current service initiative plan to come in on schedule or on budget? Do you need to avoid or amend any service initiative activities? What criteria will you use to assess your service initiative risks? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Initiative investments work better. This Service Initiative All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Service Initiative Self-Assessment. Featuring 943 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Initiative improvements can be made. In using the questions you will be better able to: - diagnose Service Initiative projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Initiative and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Initiative Scorecard, you will develop a clear picture of which Service Initiative areas need attention. Your purchase includes access details to the Service Initiative self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Initiative Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Service Initiatives A Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher:
Published:
Total Pages: 0
ISBN-13: 9780655950271
DOWNLOAD EBOOKService Initiatives A Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher: 5starcooks
Published: 2019-08-15
Total Pages: 298
ISBN-13: 9780655900276
DOWNLOAD EBOOKWhat are the Service Initiatives tasks and definitions? Do you aggressively reward and promote the people who have the biggest impact on creating excellent Service Initiatives services/products? How do you measure efficient delivery of Service Initiatives services? What is the purpose of Service Initiatives in relation to the mission? What new services of functionality will be implemented next with Service Initiatives ? This exclusive Service Initiatives self-assessment will make you the accepted Service Initiatives domain visionary by revealing just what you need to know to be fluent and ready for any Service Initiatives challenge. How do I reduce the effort in the Service Initiatives work to be done to get problems solved? How can I ensure that plans of action include every Service Initiatives task and that every Service Initiatives outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service Initiatives costs are low? How can I deliver tailored Service Initiatives advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Service Initiatives essentials are covered, from every angle: the Service Initiatives self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Service Initiatives outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service Initiatives practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service Initiatives are maximized with professional results. Your purchase includes access details to the Service Initiatives self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Initiatives Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Complete Guide to Human Resources and the Law, 2019 Edition
Author: Shilling
Publisher: Wolters Kluwer
Published: 2018-09-14
Total Pages: 1830
ISBN-13: 1454899948
DOWNLOAD EBOOKThe Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource. The 2019 Edition provides new and expanded coverage of issues such as: The Supreme Court held in March 2016 that to prove damages in an Fair Labor Standards Act (FLSA) donning/doffing class action, an expert witness' testimony could be admitted Tyson Foods, Inc. v. Bouaphakeo, 136 S. Ct. 1036 (2016). Executive Order 13706, signed on Labor Day 2015, takes effect in 2017. It requires federal contractors to allow employees to accrue at least one hour of paid sick leave for every 30 hours they work, and unused sick leave can be carried over from year to year. Mid-2016 DOL regulations make millions more white-collar employees eligible for overtime pay, by greatly increasing the salary threshold for the white-collar exemption. Updates on the PATH Act (Protecting Americans From Tax Hikes; Pub. L. No. 114-113. The DOL published the "fiduciary rule" in final form in April 2016, with full compliance scheduled for January 1, 2018. The rule makes it clear that brokers who are paid to offer guidance on retirement accounts and Individual Retirement Arrangements (IRAs) are fiduciaries. In early 2016, the Equal Employment Opportunity Commission (EEOC) announced it would allow charging parties to request copies of the employer's position statement in response to the charge. The Supreme Court ruled that, in constructive discharge timing requirements run from the date the employee gives notice of his or her resignation--not the effective date of the resignation. Certiorari was granted to determine if the Federal Arbitration Act (FAA) preempts consideration of severing provisions for unconscionability. Previous Edition: Complete Guide to Human Resources and the Law, 2018 Edition ISBN 9781454884309
Service Strategies A Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher: 5starcooks
Published: 2019-07-03
Total Pages: 302
ISBN-13: 9780655811558
DOWNLOAD EBOOKHave specific policy objectives been defined? How do you improve service strategies service perception, and satisfaction? How will you insure seamless interoperability of service strategies moving forward? What do you stand for--and what are you against? What do you measure and why? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Strategies investments work better. This Service Strategies All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Service Strategies Self-Assessment. Featuring 922 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Strategies improvements can be made. In using the questions you will be better able to: - diagnose Service Strategies projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Strategies and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Strategies Scorecard, you will develop a clear picture of which Service Strategies areas need attention. Your purchase includes access details to the Service Strategies self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Strategies Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Service Strategy A Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher: 5starcooks
Published: 2019-06-27
Total Pages: 310
ISBN-13: 9780655805816
DOWNLOAD EBOOKService strategy still correct? What is the importance of length of suppliers order cycle time for your organization? Do you have networks/groups/teams in your organization sufficient to champion and advance your customer service strategy and goals? What is your service strategy? How do you assess the relative effectiveness of your self-service strategy? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Strategy investments work better. This Service Strategy All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Service Strategy Self-Assessment. Featuring 954 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Strategy improvements can be made. In using the questions you will be better able to: - diagnose Service Strategy projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Strategy and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Strategy Scorecard, you will develop a clear picture of which Service Strategy areas need attention. Your purchase includes access details to the Service Strategy self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Strategy Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Service Propositions A Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher: 5starcooks
Published: 2019-08-18
Total Pages: 304
ISBN-13: 9780655902966
DOWNLOAD EBOOKWho is involved in verifying compliance? Will your goals reflect your program budget? What are hidden service propositions quality costs? Who should receive measurement reports? What are your needs in relation to service propositions skills, labor, equipment, and markets? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Propositions investments work better. This Service Propositions All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Service Propositions Self-Assessment. Featuring 939 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Propositions improvements can be made. In using the questions you will be better able to: - diagnose Service Propositions projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Propositions and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Propositions Scorecard, you will develop a clear picture of which Service Propositions areas need attention. Your purchase includes access details to the Service Propositions self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Propositions Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Service Management a Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher: 5starcooks
Published: 2018-12-21
Total Pages: 328
ISBN-13: 9780655519546
DOWNLOAD EBOOKDoes your organization have procedures in place to identify the information technology related requirements of users with disabilities? In your organization, which group oversees/coordinates your Service Management capabilities? Which two other Service Management disciplines does Release Management work with most closely? Is the equipment to be monitored already digitally enabled? Whats the ticketing tool used for logging and tracking Service Management tickets/changes? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Management investments work better. This Service Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Service Management Self-Assessment. Featuring 1038 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Management improvements can be made. In using the questions you will be better able to: - diagnose Service Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Service Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Service Management Scorecard, you will develop a clear picture of which Service Management areas need attention. Your purchase includes access details to the Service Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Service Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Customer Service a Complete Guide - 2019 Edition
Author: Gerardus Blokdyk
Publisher: 5starcooks
Published: 2018-12-20
Total Pages: 354
ISBN-13: 9780655512813
DOWNLOAD EBOOKHow Do You Know What customers Want and Need? How do you plan to address Customer Service? Who is the customer? Are our messages friendly and respectful? What is the value proposition of your organization over your competitors? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Service investments work better. This Customer Service All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Customer Service Self-Assessment. Featuring 1240 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Customer Service improvements can be made. In using the questions you will be better able to: - diagnose Customer Service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Customer Service and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Customer Service Scorecard, you will develop a clear picture of which Customer Service areas need attention. Your purchase includes access details to the Customer Service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Customer Service Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
