Service Excellence in Governance
Author: D. Du Toit
Publisher: Heinemann Educational Books
Published: 2002
Total Pages: 452
ISBN-13:
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Public Service Excellence in the 21st Century
Author: Alikhan Baimenov
Publisher: Springer
Published: 2019-01-17
Total Pages: 382
ISBN-13: 9811332150
DOWNLOAD EBOOKThis book combines academic wisdom and practitioners’ insights to critically examine the challenges faced by civil service systems in the 21st Century. Moreover, the book evaluates what types of civil servants are needed to tackle critical issues such as rapidly ageing populations, increased urbanisation, environmental degradation, swift technological advancement, and globalisation of the market place in the social and economic realm of the 21st Century. Its topics range from civil service development in post-Soviet countries indicating that peer-to-peer learning is the way forward, to civil service reforms in China, Japan, and Korea in their quest to satisfy their citizens demands and expectations in the 21st Century. Other topics span across regional analyses by focusing on current dominant trends and challenges confronting administrative and civil service systems, vis-à-vis technology, innovation and “big data”, and their disruptive effects on society and government. This book will be of interest to both academics and practitioners, and would-be builders of the 21st Century world.
The Governance Core
Author: Davis Campbell
Publisher: Corwin Press
Published: 2019-04-10
Total Pages: 178
ISBN-13: 1544344325
DOWNLOAD EBOOKWorking together for excellence for all children As our society faces daunting and evolving challenges, education might well be the social institution that offers the most hope and opportunity for change. Overloaded with multiple, diverse issues, however, where do educational leaders even begin? Davis Campbell and Michael Fullan believe efficacy must be achieved with a systems focus. The Governance Core provides strategies and tools for board members, superintendents and school leaders to unify and face the complex challenges of school governance together. Practical and authentic, the Governance Core is based upon: A governance mindset A shared moral imperative A unified, cohesive governance system A commitment to system-wide coherence A focus on continuous improvement in the district Essential for local education governance – school boards in collaboration with district and school leadership – this guide will help you operate at the highest levels of effectiveness.
Good Governance for Nonprofits
Author: Fredric L. Laughlin
Publisher: AMACOM/American Management Association
Published: 2007
Total Pages: 236
ISBN-13: 9780814400746
DOWNLOAD EBOOKNow even with limited resources, nonprofit leaders will learn how to: eliminate redundant or outdated policies; add new policies more effectively; clearly guide the CEO and evaluate his or her performance; ensure compliance with relevant legislation and regulations; understand why certain policies should be included; and adapt the authors' templates to their specific needs.
Governance.com
Author: Elaine C. Kamarck
Publisher: Rowman & Littlefield
Published: 2004-05-26
Total Pages: 210
ISBN-13: 9780815798613
DOWNLOAD EBOOKA Brookings Institution Press and Visions of Governance for the 21st Century publication Advances in information technology are transforming democratic governance. Power over information has become decentralized, fostering new types of community and different roles for government. This volume—developed by the Visions of Governance in the 21st Century program at the Kennedy School of Government—explores the ways in which the information revolution is changing our institutions of governance. Contributors examine the impact of technology on our basic institutions and processes of governance, including representation, community, politics, bureaucracy, and sovereignty. Their essays illuminate many of the promises and challenges of twenty-first century government. The contributors (all from Harvard unless otherwise indicated) include Joseph S. Nye Jr., Arthur Isak Applbaum, Dennis Thompson, William A. Galston (University of Maryland), L. Jean Camp, Pippa Norris, Anna Greenberg, Elaine Ciulla Kamarck, David C. King, Jane Fountain, Jerry Mechling, and Robert O. Keohane (Duke University).
PMO Governance
Author: Eugen Spivak
Publisher: FriesenPress
Published: 2019
Total Pages: 258
ISBN-13: 0995961832
DOWNLOAD EBOOKA practical guide to maximize your benefits, and improve delivery of your corporate strategy! To stay competitive, companies need not only forward-thinking vision, but to effectively execute that vision. In this book, Eugen Spivak focuses on excellence in execution of corporate initiatives and serves as a strategic partner for establishing, improving, and running world-class PMO. The book is written from a business-transformation perspective, offering an abundance of specific recommendations, extraordinarily practical tips, and effective advice on establishing and improving Project Management Office. In addition to counsel on the setup of PMO, the book features real-world examples extracted from the more than a hundred initiatives Eugen has carried out. Further, the book highlights the practical tips on how to improve delivery of portfolios, programs, and projects, and thus offers a range of time-tested best practices for managing portfolios, programs, and projects. Using PMO Governance as a guide, you will receive: • Proven techniques to improve execution of your corporate strategy. • An effective approach for streamlining decision-making, transparency, and oversight. • Proactive insights about all the areas that make PMO successful. • Handy tips for how to spot delivery problems and what to do about them. • Efficient techniques for better running your portfolios, programs, and projects. • Guidelines to managing different types of programs and projects, including megaprojects. • Practical recommendations for making you a more effective leader. By applying principles in this book, your organization will improve maturity of its governance and achieve more desired performance results for the portfolio of program and projects it runs.
Business-focused IT and Service Excellence
Author: David Miller
Publisher: BCS, The Chartered Institute
Published: 2008
Total Pages: 197
ISBN-13: 1902505883
DOWNLOAD EBOOKDesigned to give IT professionals a thorough understanding of their business colleagues and customers, this text sets ambitious new goals for service delivery and demonstrates how to achieve them.
Better Governance, Planning and Services in Local Self-Governments in Poland
Author: OECD
Publisher: OECD Publishing
Published: 2021-06-30
Total Pages: 360
ISBN-13: 9264645489
DOWNLOAD EBOOKThis report provides an assessment of public governance and territorial development in Polish local self-government units (LSGUs). It offers key recommendations to governments at the national, regional and local levels in Poland on how to enhance development, improve service delivery and strengthen management processes within LSGUs.
High Performance Boards
Author: Didier Cossin
Publisher: John Wiley & Sons
Published: 2020-06-22
Total Pages: 358
ISBN-13: 1119615658
DOWNLOAD EBOOKA comprehensive guide to transforming boards and achieving best-practice governance in any organisation. When practising good governance, the board is the vital driver of organizational success, while fostering positive social impact and economic value creation. At all levels, executives around the world are faced with complexities rising from disruptive business models, new technologies, socio-economic changes, shifting political circumstances, and an array of other sources. High Performance Boards is the comprehensive manual for attaining best-in-class governance, offering pragmatic guidance on improving board quality, accountability, and performance. This authoritative volume identifies the four dimensions, or pillars, which are crucial for establishing and maintaining best-practice boards: the people involved, the information architecture, the structures and processes, and the group dynamics and culture of governance. This methodology can be applied to any board in the world, corporate or non-profit organization, regardless of size, sector, industry, or context. Readers are introduced to a fictitious senior board member – an amalgamation of board members from well-known organisations – and follow her as she successfully handles real-life challenges with effective governance. Drawn from the author's 20 years of practice and confidential work with boards across the world, this book: Demonstrates how high-performance boards innovate and refine their practices Discusses examples of board failures and challenges, including case studies from both for-profit and non-profit organisations including international organizations and state-owned agencies or even ministries Provides a proven framework to create best-in-class governance Includes a companion website featuring tools for board assessment and board practice High Performance Boards has inspired more than 3000 board members around the world. This book is essential reading for professionals and managers interested in governance and board members, senior managers, investors, lawyers, and students of governance.
Governance as Leadership
Author: Richard P. Chait
Publisher: John Wiley & Sons
Published: 2011-01-11
Total Pages: 210
ISBN-13: 1118045912
DOWNLOAD EBOOKA new framework for helping nonprofit organizations maximize the effectiveness of their boards. Written by noted consultants and researchers attuned to the needs of practitioners, Governance as Leadership redefines nonprofit governance. It provides a powerful framework for a new covenant between trustees and executives: more macrogovernance in exchange for less micromanagement. Informed by theories that have transformed the practice of organizational leadership, this book sheds new light on the traditional fiduciary and strategic work of the board and introduces a critical third dimension of effective trusteeship: generative governance. It serves boards as both a resource of fresh approaches to familiar territory and a lucid guide to important new territory, and provides a road map that leads nonprofit trustees and executives to governance as leadership. Governance as Leadership was developed in collaboration with BoardSource, the premier resource for practical information, tools and best practices, training, and leadership development for board members of nonprofit organizations. Through its highly acclaimed programs and services, BoardSource enables organizations to fulfill their missions by helping build effective nonprofit boards and offering credible support in solving tough problems. For the latest in nonprofit governance, visit www.boardsource.org, or call us at 1-800-883-6262.
