Resolving Conflict in Nonprofit Organizations
Resolving Conflict in Nonprofit Organizations

Author: Marion Peters Angelica

Publisher: Fieldstone Alliance

Published: 1999

Total Pages: 0

ISBN-13: 9781630264147

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Conflict resolution designed for the unique needs of nonprofits Whether you're dealing with arguments about how services should be delivered or power struggles between board members, Resolving Conflict in Nonprofit Organizations will help you understand, identify, and resolve conflict constructively. Use this guide to recognize and deal with conflict before it becomes destructive; resolve conflicts using the eight-step process; learn and practice key conflict resolution skills; break deadlocks using specific techniques; create a better working environment that will attract and retain employees; and equip the people within your organization to handle their own conflicts constructively. The guide's eight-step process shows you how to spot conflicts, decide whether to intervene, uncover and deal with the true issues involved, and design and carry out a conflict resolution process. Worksheets, checklists, and conflict resolution forms keep the process on track. Exercises help you learn and practice conflict resolution skills such as affirming and restating, mirroring body language, asking neutral questions, reframing issues, and breaking deadlocks. This valuable guide also tells you how to handle special conflicts such as harassment, discrimination, illegal activities, disagreements with funders, and more. If outside help is needed, you'll find information on searching for and choosing the right assistance. With Resolving Conflict in Nonprofit Organizations, you'll have the tools to handle most types of conflict internally. Start using this practical guide in your organization right away.

Resolving Conflict in Nonprofit Organizations
Resolving Conflict in Nonprofit Organizations

Author: Marion Peters Angelica

Publisher: Fieldstone Alliance

Published: 1999

Total Pages: 0

ISBN-13: 9780940069169

DOWNLOAD EBOOK

Conflict resolution designed for the unique needs of nonprofits Whether you're dealing with arguments about how services should be delivered or power struggles between board members, Resolving Conflict in Nonprofit Organizations will help you understand, identify, and resolve conflict constructively. Use this guide to recognize and deal with conflict before it becomes destructive; resolve conflicts using the eight-step process; learn and practice key conflict resolution skills; break deadlocks using specific techniques; create a better working environment that will attract and retain employees; and equip the people within your organization to handle their own conflicts constructively. The guide's eight-step process shows you how to spot conflicts, decide whether to intervene, uncover and deal with the true issues involved, and design and carry out a conflict resolution process. Worksheets, checklists, and conflict resolution forms keep the process on track. Exercises help you learn and practice conflict resolution skills such as affirming and restating, mirroring body language, asking neutral questions, reframing issues, and breaking deadlocks. This valuable guide also tells you how to handle special conflicts such as harassment, discrimination, illegal activities, disagreements with funders, and more. If outside help is needed, you?ll find information on searching for and choosing the right assistance. With Resolving Conflict in Nonprofit Organizations, you'll have the tools to handle most types of conflict internally. Start using this practical guide in your organization right away.

Dispute System Design
Dispute System Design

Author: Lisa Blomgren Amsler

Publisher: Stanford University Press

Published: 2020-06-02

Total Pages: 424

ISBN-13: 1503611361

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Dispute System Design walks readers through the art of successfully designing a system for preventing, managing, and resolving conflicts and legally-framed disputes. Drawing on decades of expertise as instructors and consultants, the authors show how dispute systems design can be used within all types of organizations, including business firms, nonprofit organizations, and international and transnational bodies. This book has two parts: the first teaches readers the foundations of Dispute System Design (DSD), describing bedrock concepts, and case chapters exploring DSD across a range of experiences, including public and community justice, conflict within and beyond organizations, international and comparative systems, and multi-jurisdictional and complex systems. This book is intended for anyone who is interested in the theory or practice of DSD, who uses or wants to understand mediation, arbitration, court trial, or other dispute resolution processes, or who designs or improves existing processes and systems.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author: Mary Scannell

Publisher: McGraw Hill Professional

Published: 2010-05-28

Total Pages: 240

ISBN-13: 0071743669

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Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

We Can Work It Out
We Can Work It Out

Author: Marshall B. Rosenberg

Publisher: PuddleDancer Press

Published: 2004-09-01

Total Pages: 27

ISBN-13: 1934336084

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The tenets of Nonviolent Communication are applied to a variety of settings, including the classroom and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application.Applying the Nonviolent Communication (NVC) process to conflict resolution inspires peaceful collaboration by focusing on the unmet needs that lie at the root of any given conflict. Practical techniques help mediators and participants to find the heart of the conflict and use genuine cooperation to reach resolutions that meet everyone’s needs.

The Oxford Handbook of Conflict Management in Organizations
The Oxford Handbook of Conflict Management in Organizations

Author: William K. Roche

Publisher: Oxford Handbooks

Published: 2014-05

Total Pages: 577

ISBN-13: 0199653674

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New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.

Nonprofits & Government
Nonprofits & Government

Author: Elizabeth T. Boris

Publisher: The Urban Insitute

Published: 2006

Total Pages: 476

ISBN-13: 9780877667322

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The past several decades have seen unprecedented growth in the scope and complexity of relationships between government and nonprofit organizations. These relationships have been more fruitful than many critics had feared and more problematic than many advocates had hoped. Nonprofits and Government is the first comprehensive, multidisciplinary exploration of nonprofit-government relations. The second edition of this important book is fully updated and includes two new chapters. The authors address a host of important issues, including nonprofit advocacy, direct regulatory and tax policy, the conversion of nonprofits to for-profits, clashes in government interaction with religion and the arts, and international nonprofit-government relationships. Practitioners, researchers, and policymakers alike will benefit from the authors' wide-ranging discussion.

The Lobbying and Advocacy Handbook for Nonprofit Organizations
The Lobbying and Advocacy Handbook for Nonprofit Organizations

Author: Marcia Avner

Publisher: Turner Publishing Company

Published: 2002-01-15

Total Pages: 318

ISBN-13: 1618588966

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Your ""How-To"" Guide to State and Local Lobbying This guide is your complete road map to shaping public policy at the state and local level. It gives detailed, step-by-step instructions for developing an effective plan and putting it into action. With this handbook, you will discover how lobbying can help fulfill your mission; learn how to initiate, support, or defeat bills; develop effective lobbying skills; gather and mobilize support for your positions; learn how to use the media effectively; influence gov’t administrators to back your policy positions; comply with state and federal regulations; and set up systems in your nonprofit to support lobbying. Adaptable to Your Unique Needs This flexible book can be tailored to fit your situation. You have four different planning strategies to choose from—short-term, long-term, proactive, or reactive. Want to move quickly? Use the ""planning shortcuts."" Plus, a special ""rapid response guide"" helps you with emergencies. Straightforward and Action Oriented In addition to a clear framework for planning your policy work, author Marcia Avner shares with you the nitty gritty of effective lobbying based on her more than 30 years of experience. You'll find concrete information on building relationships with public officials; what you need to know to make your case; how to testify at a committee hearing; how to find out how it works in your area; mistakes to avoid; and much more!

The Lobbying and Advocacy Handbook for Nonprofit Organizations, Second Edition
The Lobbying and Advocacy Handbook for Nonprofit Organizations, Second Edition

Author: Marcia Avner

Publisher: Turner Publishing Company

Published: 2013-07-23

Total Pages: 355

ISBN-13: 1618588559

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The Lobbying and Advocacy Handbook for Nonprofit Organizations, Second Edition, is your complete road map to shaping public policy at the state and local level. It gives detailed, step-by-step instructions for developing an effective plan and putting it into action. With this handbook, you will discover how lobbying can help fulfill your mission; learn how to initiate, support, or defeat bills; develop effective lobbying skills; gather and mobilize support for your positions; learn how to use the media effectively; influence gov’t administrators to back your policy positions; comply with state and federal regulations; and set up systems in your nonprofit to support lobbying. In addition to updated worksheets, case studies, and resources, new material in the second edition includes nonprofit civic engagement and voter mobilization; designing the Policy Committee that works for your nonprofit; utilizing social media in your communications strategies; administrative advocacy: working with governmental agencies; and understanding the why, what and how of collaboration.

Conflict 101
Conflict 101

Author: Susan H. SHEAROUSE

Publisher: AMACOM

Published: 2011-05-11

Total Pages: 272

ISBN-13: 0814417124

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From mild disagreements to major personnel blowouts, conflict in the workplace is unavoidable. Drawing lightheartedly from stories of her own slipups and disagreements as well as examples from her twenty years of experience as a conflict resolution professional, author Susan Shearouse reveals how conflict is created, how to respond to it, and how to manage it more effectively so that your team can get back to doing what it does best: producing top results for your organization. Conflict 101 employs research, humor, and oh-so-relatable anecdotes to help readers more deeply understand what it takes to build trust, harness negative emotions, encourage apologies and forgiveness, use a solution-seeking approach, and say what needs to be said in the workplace to move past conflicts. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, the manager’s role is to navigate relationships, build compromises, and encourage better collaboration. In doing so, you’ll not only become a stronger manager--you’ll build a much stronger team.