Abstract: Theories, principles, techniques and practices from the fields of business management, accounting, personnel, marketing, psychology, sociology and education are used to formulate approaches, systems and analytical tools designed to make food service and lodging organizations more efficient and effective. The readings are a compilation of current and historical viewpoints that reflect concerns of food service and lodging students, instructors or experienced workers, in-service trainees or board members. Key ideas and readings are included for general management, organization, communication, control, human relations, personnel management, professionalism, sales and promotion and industry trends.
Abstract: The intention of this sourcebook is to provide a list of current materials that are essential for the collections of new schools of hotel and restaurant management. More than one thousand books and journals are reviewed and annotated. Emphasis has been placed on materials published in the 1980s, but earlier works are included if they have historic value or are still useful. Two appendices are included: a list of state and national/international associations, and a list of colleges offering hotel, restaurant, and foodservice programs.
The hospitality sector is one of the largest growing industries in the world. This is reflected in the growing number of academic courses available on the subject. The key element of hospitality management is interaction between the people who work in the industry and the environment in which they work. Yvonne Guerrier has compiled a state-of-the-art textbook which considers the core elements of organizational behaviour in the hospitality industry with an international perspective. By its very nature, hospitality management is becoming an international topic and as such needs to be studied in this context. The book draws on the available case studies and experiences from around the world in order to develop an understanding of working and living with people from different cultures. Organizational Behaviour in Hotels and Restaurants will enable you to find the answers to such questions as: "Why is it a pleasure to work in some organizations and torture to work in others? "Why is it sometimes difficult to motivate people to work hard?" "How can one person persuade people to work together as a team?" What is the best way of designing an organization structure?" "How can I persuade my boss to listen to my ideas?" Students studying hospitality management, hotel management or hotel and catering management at degree level will find this book an invaluable guide to the subject. Students studying for degrees in tourism management, leisure management and retail management will also find much in this book which is of relevance and interest to them.
WHAT A BOOK! Discover not only the lifes sustaining joy of Africa but the geography, the translucent and radiant beautiful sunny world of the tropical Africa. As an individual you need it. As a youth, you need it. As a corporate Executive, you need it. The children and the mothers need to come and experience Africa too! You must all come and see the real African once you go, you will never want to come back! The spiritual essence of the motherland, Africa, is beckoning on everyone to come. Perhaps you have never travelled to this beautiful continent called Africa. Or you may have thought that it is just a country. But no, it is the home land of all mankind. The mother land of every human being who must have fed from one pot before they spread out to various countries of the world. In fact, archeologically speaking, you are really, an African! Come and experience the uniqueness of this continent the second largest Continent on earth! This is a book of enlightenment about where the life on earth began just few millions years ago. Here is a book that will challenge you to read and re-read again. It is a classic book which will be treasured by all the present and future generations of people throughout the world. In its portrayal of topography, its geographical and Eco-logical canaries of Africa, you will be inspired not only to come to Africa right away, but once you go, you will want to live there for good! The author is praying and hoping that soon some of the most beautiful and wealthy nations in Africa will approve and grant 35% cost reduction for business and leisure tourists to make traveling possible for all who plans to come to Africa.
