Crossing the Quality Chasm

Crossing the Quality Chasm

Author: Institute of Medicine

Publisher: National Academies Press

Published: 2001-07-19

Total Pages: 359

ISBN-13: 0309132967

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Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.


10 Essentials for High Performance Quality in the 21st Century

10 Essentials for High Performance Quality in the 21st Century

Author: Diomidis H. Stamatis

Publisher: CRC Press

Published: 2016-07-22

Total Pages: 351

ISBN-13: 1439876010

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As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirements of quality efficiency and improvement, 10 Essentials for High Performance Quality in the 21st Century proposes an approach to help shift the paradigm of quality from appraisal mode to preventing mode. Identifying 10 steps readers can follow to optimize the quality of products and improve customer satisfaction, the book explains the rationale behind each of the steps in separate chapters. It addresses specific quality issues in six different sectors of the economy and provides statistics, tables, and figures from various organizations that support the need for a paradigm shift. Outlining a systematic process to guide your organization along the path toward improvement, the book covers risk and quality, multicultural management, empowerment, error analysis, team building, advanced quality planning, and quality operating systems. The accompanying downloadable resources provide tips and tools to help you implement all the necessary improvement initiatives under the umbrella of quality.


Quality into the 21st Century

Quality into the 21st Century

Author: Gregory H. Watson

Publisher: Quality Press

Published: 2003-06-30

Total Pages: 280

ISBN-13: 1636940579

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Many companies that are achieving the most significant business results today, made a shift in focus from the management of quality in the twentieth century to the quality of management in the twenty-first century. The big difference is that these companies focus on quality as a fundamental organization and market-wide strategy for their company’s competitiveness. Quality into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance focuses on the call for a more expansive use of quality practices throughout business in the twenty-first century than in their original application in manufacturing. It also calls for a definitive emphasis on the use of quality principles throughout health care, education, technology, medicine and government. The editors complied a collection of papers that focus on the emerging themes in quality including social values, privacy, security, and software quality.


Improving Quality in American Higher Education

Improving Quality in American Higher Education

Author: Richard Arum

Publisher: John Wiley & Sons

Published: 2016-05-31

Total Pages: 352

ISBN-13: 1119268508

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An ambitious, comprehensive reimagining of 21st century higher education Improving Quality in American Higher Education outlines the fundamental concepts and competencies society demands from today's college graduates, and provides a vision of the future for students, faculty, and administrators. Based on a national, multidisciplinary effort to define and measure learning outcomes—the Measuring College Learning project—this book identifies 'essential concepts and competencies' for six disciplines. These essential concepts and competencies represent efforts towards articulating a consensus among faculty in biology, business, communication, economics, history, and sociology—disciplines that account for nearly 40 percent of undergraduate majors in the United States. Contributions from thought leaders in higher education, including Ira Katznelson, George Kuh, and Carol Geary Schneider, offer expert perspectives and persuasive arguments for the need for greater clarity, intentionality, and quality in U.S. higher education. College faculty are our best resource for improving the quality of undergraduate education. This book offers a path forward based on faculty perspectives nationwide: Clarify program structure and aims Articulate high-quality learning goals Rigorously measure student progress Prioritize higher order competencies and disciplinarily grounded conceptual understandings A culmination of over two years of efforts by faculty and association leaders from six disciplines, this book distills the national conversation into a delineated set of fundamental ideas and practices, and advocates for the development and use of rigorous assessment tools that are valued by faculty, students, and society. Improving Quality in American Higher Education brings faculty voices to the fore of the conversation and offers an insightful look at the state of higher education, and a realistic strategy for better serving our students.


Challenges of Democracy in the 21st Century

Challenges of Democracy in the 21st Century

Author: Luca Tomini

Publisher: Routledge

Published: 2018-05-08

Total Pages: 190

ISBN-13: 1351209507

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The effectiveness and capacity of survival of democratic regimes has been recently and widely questioned in the public and political debate. Both democratic institutions and political actors are increasingly confronted with rapid economic and societal transformations that, at least according to some observers and commentators, they not seem to be ready or equipped to manage effectively. This book evaluates and challenges recent scholarly literature on the quality of democracy. It provides a critical assessment of the current state of the studies on the subject, identifying the key questions and discussing open issues, alternative approaches, problems and future developments. Bringing together some of the most prominent and distinguished scholars who have developed and discussed the topic of the quality of democracy during the last decade, it deals with a highly relevant topic in political science and extremely sensitive subject for our democratic societies. This text will be of key interest to scholars of democracy and democratization and more broadly to comparative politics, electoral studies, political theory, power and comparative political institutions.


The Future of the Public's Health in the 21st Century

The Future of the Public's Health in the 21st Century

Author: Institute of Medicine

Publisher: National Academies Press

Published: 2003-02-01

Total Pages: 536

ISBN-13: 0309133181

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The anthrax incidents following the 9/11 terrorist attacks put the spotlight on the nation's public health agencies, placing it under an unprecedented scrutiny that added new dimensions to the complex issues considered in this report. The Future of the Public's Health in the 21st Century reaffirms the vision of Healthy People 2010, and outlines a systems approach to assuring the nation's health in practice, research, and policy. This approach focuses on joining the unique resources and perspectives of diverse sectors and entities and challenges these groups to work in a concerted, strategic way to promote and protect the public's health. Focusing on diverse partnerships as the framework for public health, the book discusses: The need for a shift from an individual to a population-based approach in practice, research, policy, and community engagement. The status of the governmental public health infrastructure and what needs to be improved, including its interface with the health care delivery system. The roles nongovernment actors, such as academia, business, local communities and the media can play in creating a healthy nation. Providing an accessible analysis, this book will be important to public health policy-makers and practitioners, business and community leaders, health advocates, educators and journalists.


The Teacher of the 21st Century

The Teacher of the 21st Century

Author: Linda Daniela

Publisher: Cambridge Scholars Publishing

Published: 2014-03-17

Total Pages: 367

ISBN-13: 144385798X

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The Association for Teacher Education in Europe (ATEE) is a non-profit European organisation, aimed at enhancing the quality of Teacher Education in Europe, and supporting the professional development of teachers and teacher educators at all levels. The ATEE Spring conference takes place every other year and is organized by the University of Latvia. The Spring conference in 2013 was the sixth such conference. The contents of this book contain the best articles written by participants at the 2013 conference, and present the exchange of ideas between European teacher educators, in addition to experiences, research and ideas from outside Europe. European experience, knowledge and research support the general enhancement of the quality of teacher education throughout the world. As such, this book stimulates dialogue between teacher educators, researchers on teacher education, students, teachers, employers, politicians, supervisory bodies, NGOs and other groups involved in teacher education and research, and innovation in teacher education.


Air Pollution in the 21st Century

Air Pollution in the 21st Century

Author: T. Schneider

Publisher: Elsevier

Published: 1999-03-12

Total Pages: 1113

ISBN-13: 0080544908

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This symposium was jointly organized by the United States Environmental Protection Agency and The Netherlands Ministry of Housing, Spatial Planning and the Environment. These proceedings will provide a stimulus for taking up the challenges of environmental policy development in the 21st century, and will contribute to continuing co-operation.Clean air is a basic condition for health. Air pollution aggravates respiratory problems, leading to increased sickness absenteeism, increased use of health care services and even premature mortality. Air pollution is under intensive discussion in the United States and Europe.In The Netherlands, a wide range of policy instruments have been formulated which have reduced air pollution. For example; since 1975, sulphur dioxide and lead emissions have been reduced. However, emission reduction figures for many other substances are more modest. Many air pollution problems persist because progress in countering these problems is nullified by growth in the economy and traffic. Another important target is the prevention of climate change. The international community is agreed that the increasing concentration of greenhouse gases in the atmosphere has led to a gradual increase in the earth's temperature. In terms of the environmental consequences and social implications, the greenhouse problem surpasses all other air quality problems.Across Europe, strategies are being developed to reduce acidification and photochemical air pollution. An air emission ceiling for each country in the European Union is being agreed. In the area of climate change, there is good co-operation between the United States, The Netherlands and other EU Members States in the ongoing global negotiations. This is the start of a new movement. In the last century economies and societies developed through increasing human productivity. In the next century they must develop through increasing the productivity of fuel and natural resources.


Quality in the 21st Century

Quality in the 21st Century

Author: Paulo Sampaio

Publisher: Springer

Published: 2016-04-16

Total Pages: 129

ISBN-13: 3319213326

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This book is a compilation of perspectives provided by several winners of the ASQ Feigenbaum Medal, which is awarded each year to an individual under the age of 35 who has made a significant contribution to the field of Quality. As such, it serves as a valuable reference book in this area. It is primarily based on the medalists’ vision to "refresh" and "re-think" the quality concepts that have been used over the past century and the future development of the topic. Maximizing readers’ understanding of the ways in which Quality is created, it provides insights from pioneers in this field from around the globe and anticipates how and what Quality will be in the future, as well as how people and organizations can benefit from it today.


Life at Home in the Twenty-First Century

Life at Home in the Twenty-First Century

Author: Jeanne E. Arnold

Publisher: Cotsen Institute of Archaeology Press

Published: 2012-12-31

Total Pages: 181

ISBN-13: 1938770900

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Winner of the 2014 John Collier Jr. Award Winner of the Jo Anne Stolaroff Cotsen Prize Life at Home in the Twenty-First Century cross-cuts the ranks of important books on social history, consumerism, contemporary culture, the meaning of material culture, domestic architecture, and household ethnoarchaeology. It is a distant cousin of Material World and Hungry Planet in content and style, but represents a blend of rigorous science and photography that these books can claim. Using archaeological approaches to human material culture, this volume offers unprecedented access to the middle-class American home through the kaleidoscopic lens of no-limits photography and many kinds of never-before acquired data about how people actually live their lives at home. Based on a rigorous, nine-year project at UCLA, this book has appeal not only to scientists but also to all people who share intense curiosity about what goes on at home in their neighborhoods. Many who read the book will see their own lives mirrored in these pages and can reflect on how other people cope with their mountains of possessions and other daily challenges. Readers abroad will be equally fascinated by the contrasts between their own kinds of materialism and the typical American experience. The book will interest a range of designers, builders, and architects as well as scholars and students who research various facets of U.S. and global consumerism, cultural history, and economic history.