Principles of Management for the Hospitality Industry
Principles of Management for the Hospitality Industry

Author: Dana V Tesone

Publisher: Routledge

Published: 2012-05-23

Total Pages: 401

ISBN-13: 113643643X

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It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding: improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms visualize key concepts with over one hundred explanatory diagrams gain confidence by testing your understanding on the accompanying website practical applications of theory are illustrated in international case studies throughout the book discussion questions prompt an exploration of key concepts.

Principles of Hospitality Management
Principles of Hospitality Management

Author: Felix Otieno

Publisher: GRIN Verlag

Published: 2013-12-16

Total Pages: 9

ISBN-13: 3656559473

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Seminar paper from the year 2012 in the subject Business economics - Business Management, Corporate Governance, grade: B, University of California, Berkeley , language: English, abstract: Hyatt Hotels Corporation is one of the largest hotel chains in the world. Founded in 1957, the organization operates approximately 492 properties across the world. The recent allegations of unjust employment practices have severely affected the reputation of the organization. This small research paper aims to identify various allegations against the Hotel by reviewing wide-range of literature present on internet and focuses on finding out various issues and factors that affect the Labour Relations Board’s practices and standards. This research paper also summarizes the findings using critical path thinking strategy to recommend strategies that adhere to an optimum level of practices of the Hospitality Industry. Allegations of Unjust Practices against Hyatt Hyatt Hotels Corporation has been facing numerous of allegations regarding unjust employment practices followed by the top management of the organization. The major allegation against Hyatt was that the organization has been implementing offensive and abhorrent policies towards its employees, who are working as housekeepers (Liu, 2012). Hyatt Hotels has been really exploiting housekeepers with crushing huge workloads making them to clean almost 30 rooms in 8-hour shift. These crushing workloads have been leaving housekeepers to suffer from severe pain and hardship. Thus, housekeepers of Hyatt have alleged that the unethical and unjust labor practices followed by the organization have been severely impacting their well-being and human rights and dignity (Liu, 2012).

Hospitality Marketing
Hospitality Marketing

Author: Francis Buttle

Publisher: Taylor & Francis

Published: 2016-10-04

Total Pages: 435

ISBN-13: 1317403495

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This introductory textbook shows you how to apply the principles of marketing within the hospitality industry. Written specifically for students taking marketing modules within a hospitality course, it contains examples and case studies that show how ideas and concepts can be successfully applied to a real-life work situation. It emphasizes topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the internet has had on both marketing and hospitality, using a variety of tools including a wide range of internet learning activities. This 3rd Edition has been updated to include: Coverage of hot topics such as use of technology and social media, power of the consumer and effect on decision making, innovations in product design and packaging, ethical marketing and sustainability marketing Updated online resources including: power point slides, test bank of questions, web links and additional case studies New and updated international case studies looking at a broad range of hospitality settings such as restaurants, cafes and hotels New discussion questions to consolidate student learning at the end of each chapter.

Revenue Management for the Hospitality Industry
Revenue Management for the Hospitality Industry

Author: David K. Hayes

Publisher: John Wiley & Sons

Published: 2021-11-09

Total Pages: 482

ISBN-13: 1119790778

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REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.

Sustainability in the Hospitality Industry
Sustainability in the Hospitality Industry

Author: Philip Sloan

Publisher: Routledge

Published: 2013

Total Pages: 390

ISBN-13: 0415531241

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Revealing and refreshing ideas for the neglected area of sustainability in hospitality management, this title presents viable strategies for saving energy and promoting a positive image for hotel managers, restaurant managers and other hospitality providers.