The Technology Fallacy
The Technology Fallacy

Author: Gerald C. Kane

Publisher: MIT Press

Published: 2022-08-23

Total Pages: 281

ISBN-13: 026254511X

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Why an organization's response to digital disruption should focus on people and processes and not necessarily on technology. Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions—but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done. A focus only on selecting and implementing the right digital technologies is not likely to lead to success. The best way to respond to digital disruption is by changing the company culture to be more agile, risk tolerant, and experimental. The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset. Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.” Digital disruption won't end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.

People Analytics
People Analytics

Author: Ben Waber

Publisher: FT Press

Published: 2013-04-24

Total Pages: 303

ISBN-13: 0133158330

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Discover powerful hidden social "levers" and networks within your company... then, use that knowledge to make slight "tweaks" that dramatically improve both business performance and employee fulfillment! In People Analytics, MIT Media Lab innovator Ben Waber shows how sensors and analytics can give you an unprecedented understanding of how your people work and collaborate, and actionable insights for building a more effective, productive, and positive organization. Through cutting-edge case studies, Waber shows how: Changing the way call center employees spent their breaks increased performance by 25% while significantly reducing stress Quantifying the failure of marketing and customer service to communicate led to a more cohesive and profitable organization Tweaking the balance of in-person and electronic communication can enhance the value of both Sensor data can help you discover who your internal experts really are Identifying employees involved in "creative" behaviors can help you promote innovation throughout your business Sensors and simulations can help you optimize your sick-day policies Measuring informal interactions can improve the chances that a merger, acquisition, or "mega-project" will succeed Drawing on his cutting-edge work at MIT and Harvard, Waber addresses crucial issues ranging from technology to privacy, revealing what will be possible in a few years, and what you can achieve right now. In bringing the power of analytics to organizational development, he offers immense new opportunities to everyone with responsibility for workplace performance.

People and Technology in the Workplace
People and Technology in the Workplace

Author: National Research Council

Publisher: National Academies Press

Published: 1991-02-01

Total Pages: 336

ISBN-13: 0309045835

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Quick introduction of new technology is essential to America's competitiveness. But the success of new systems depends on their acceptance by the people who will use them. This new volume presents practical information for managers trying to meld the best in human and technological resources. The volume identifies factors that are critical to successful technology introduction and examines why America lags behind many other countries in this effort. Case studies document successful transitions to new systems and procedures in manufacturing, medical technology, and office automationâ€"ranging from the Boeing Company's program to involve employees in decision making and process design, to the introduction of alternative work schedules for Mayo Clinic nurses. This volume will be a practical resource for managers, researchers, faculty, and students in the fields of industry, engineering design, human resources, labor relations, sociology, and organizational behavior.

Designing Agentive Technology
Designing Agentive Technology

Author: Christopher Noessel

Publisher: Rosenfeld Media

Published: 2017-05-01

Total Pages: 241

ISBN-13: 1933820705

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Advances in narrow artificial intelligence make possible agentive systems that do things directly for their users (like, say, an automatic pet feeder). They deliver on the promise of user-centered design, but present fresh challenges in understanding their unique promises and pitfalls. Designing Agentive Technology provides both a conceptual grounding and practical advice to unlock agentive technology’s massive potential.

The Human Factor
The Human Factor

Author: Kim J. Vicente

Publisher: Routledge

Published: 2013-03-07

Total Pages: 354

ISBN-13: 1135877254

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In this incessantly readable, groundbreaking work, Vincente makes vividly clear how we can bridge the widening gap between people and technology. He investigates every level of human activity - from simple matters such as our hand-eye coordination to complex human systems such as government regulatory agencies, and why businesses would benefit from making consumer goods easier to use. He shows us why we all have a vital stake in reforming the aviation industry, the health industry, and the way we live day-to-day with technology.

Cook & Hussey's Assistive Technologies
Cook & Hussey's Assistive Technologies

Author: Albert M. Cook

Publisher: Elsevier Health Sciences

Published: 2008-01-01

Total Pages: 593

ISBN-13: 0323039073

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It's here: the latest edition of the one text you need to master assistive strategies, make confident clinical decisions, and help improve the quality of life for people with disabilities. Based on the Human Activity Assistive Technology (HAAT) model, Assistive Technologies: Principles and Practice, 4th Edition provides detailed coverage of the broad range of devices, services, and practices that comprise assistive technology, and focuses on the relationship between the human user and the assisted activity within specific contexts. Updated and expanded, this new edition features coverage of new ethical issues, more explicit applications of the HAAT model, and a variety of global issues highlighting technology applications and service delivery in developing countries. Human Activity Assistive Technology (HAAT) framework demonstrates assistive technology within common, everyday contexts for more relevant application. Focus on clinical application guides you in applying concepts to real-world situations. Review questions and chapter summaries in each chapter help you assess your understanding and identify areas where more study is needed. Content on the impact of AT on children and the role of AT in play and education for children with disabilities demonstrates how AT can be used for early intervention and to enhance development. Coverage of changing AT needs throughout the lifespan emphasizes how AT fits into people's lives and contributes to their full participation in society. Principles and practice of assistive technology provides the foundation for effective decision-making. NEW! Global issues content broadens the focus of application beyond North America to include technology applications and service delivery in developing countries. NEW! Ethical issues and occupational justice content exposes you to vital information as you start interacting with clients. NEW! More case studies added throughout the text foster an understanding of how assistive technologies are used and how they function. NEW! Updated content reflects current technology and helps keep you current. NEW! Explicit applications of the HAAT model in each of the chapters on specific technologies and more emphasis on the interactions among the elements make content even easier to understand.

Valuing People and Technology in the Workplace
Valuing People and Technology in the Workplace

Author: Claretha Hughes

Publisher:

Published: 2012

Total Pages: 0

ISBN-13: 9781466602403

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"This book provides a comprehensive framework that can be used to develop and design case studies that could measure the identified values that people, technology, and strategy can provide to the organization"--Provided by publisher.

Connecting People with Technology
Connecting People with Technology

Author: George Hayhoe

Publisher: Routledge

Published: 2020-11-25

Total Pages: 279

ISBN-13: 1351845292

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This book explores five important areas where technology affects society, and suggests ways in which human communication can facilitate the use of that technology.Usability has become a foundational discipline in technical and professional communication that grows out of our rhetorical roots, which emphasize purpose and audience. As our appreciation of audience has grown beyond engineers and scientists to lay users of technology, our appreciation of the diversity of those audiences in terms of age, geography, and other factors has similarly expanded.We are also coming to grips with what Thomas Friedman calls the 'flat world,' a paradigm that influences how we communicate with members of other cultures and speakers of other languages. And because most of the flatteners are either technologies themselves or technology-driven, technical and professional communicators need to leverage these technologies to serve global audiences.Similarly, we are inundated with information about world crises involving health and safety issues. These crises are driven by the effects of terrorism, the aging population, HIV/AIDS, and both human-made and natural disasters. These issues are becoming more visible because they are literally matters of life and death. Furthermore, they are of special concern to audiences that technical and professional communicators have little experience targeting - the shapers of public policy, seniors, adolescents, and those affected by disaster.Biotechnology is another area that has provided new roles for technical and professional communicators. We are only beginning to understand how to communicate the science accurately without either deceiving or panicking our audience. We need to develop a more sophisticated understanding of how communication can shape reactions to biotechnology developments. Confronting this complex network of issues, we're challenged to fashion both our message and the audience's perceptions ethically.Finally, today's corporate environment is being shaped by technology and the global nature of business. Technical and professional communicators can play a role in capturing and managing knowledge, in using technology effectively in the virtual workplace, and in understanding how language shapes organizational culture.

Tomorrow's People and New Technology
Tomorrow's People and New Technology

Author: Felix Dodds

Publisher: Routledge

Published: 2021-10-13

Total Pages: 172

ISBN-13: 1000467678

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As we witness a series of social, political, cultural, and economic changes/disruptions this book examines the Fourth Industrial Revolution and the way emerging technologies are impacting our lives and changing society. The Fourth Industrial Revolution is characterised by the emergence of new technologies that are blurring the boundaries between the physical, the digital, and the biological worlds. This book allows readers to explore how these technologies will impact peoples’ lives by 2030. It helps readers to not only better understand the use and implications of emerging technologies, but also to imagine how their individual life will be shaped by them. The book provides an opportunity to see the great potential but also the threats and challenges presented by the emerging technologies of the Fourth Industrial Revolution, posing questions for the reader to think about what future they want. Emerging technologies, such as robotics, artificial intelligence, big data and analytics, cloud computing, nanotechnology, biotechnology, the Internet of Things, fifth-generation wireless technologies (5G), and fully autonomous vehicles, among others, will have a significant impact on every aspect of our lives, as such this book looks at their potential impact in the entire spectrum of daily life, including home life, travel, education and work, health, entertainment and social life. Providing an indication of what the world might look like in 2030, this book is essential reading for students, scholars, professionals, and policymakers interested in the nexus between emerging technologies and sustainable development, politics and society, and global governance.