Organizing for Generative AI and the Productivity Revolution
Organizing for Generative AI and the Productivity Revolution

Author: Arthur J. O'Connor

Publisher: Apress

Published: 2024-10-31

Total Pages: 0

ISBN-13:

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As leaders plan to make significant investments to harness the power of foundational models such as ChaptGPT, they need to understand the changes in organizational behaviors required for the successful implementation of such systems. The size, complexity and nature of this new wave of technologies requires a refresh in roles and responsibilities in conventional IT organizations. This handbook reveals practical and non-sense guidance on what and how to leverage generative AI to transform their business processes and organizational structures to achieve breakthroughs in efficiency, effectiveness and competitive advantage. Written in a lively, engaging and often humorous style, this collaboration by a leading corporate executive/practitioner and published academic researcher and provides practical insights and timely survival skills for leaders with anonymous but real-world experiences and case studies. What You Will Learn * Key changes in current state roles and responsibilities - as well as organizational reporting structures and associated incentives - required to successfully deploy generative AI systems * The financial, regulatory and operational risks created by organizational behavioral issues that arise when organization take on building and deploying large language models * Strategic differences in emerging vs. traditional organizational behaviors, incentives, roles and responsibilities Who This Book is For Executives and team leaders at enterprises large and small are under siege with new wave of buzzwords that the proponents of foundation models have created. This book is designed to help the layperson understand how large language foundation models such as ChatGPT are reshaping managerial roles and organizational structures, and how they can leverage this knowledge to survive and thrive in this Brave New World.

The AI Advantage
The AI Advantage

Author: Thomas H. Davenport

Publisher: MIT Press

Published: 2019-08-06

Total Pages: 243

ISBN-13: 0262538008

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Cutting through the hype, a practical guide to using artificial intelligence for business benefits and competitive advantage. In The AI Advantage, Thomas Davenport offers a guide to using artificial intelligence in business. He describes what technologies are available and how companies can use them for business benefits and competitive advantage. He cuts through the hype of the AI craze—remember when it seemed plausible that IBM's Watson could cure cancer?—to explain how businesses can put artificial intelligence to work now, in the real world. His key recommendation: don't go for the “moonshot” (curing cancer, or synthesizing all investment knowledge); look for the “low-hanging fruit” to make your company more efficient. Davenport explains that the business value AI offers is solid rather than sexy or splashy. AI will improve products and processes and make decisions better informed—important but largely invisible tasks. AI technologies won't replace human workers but augment their capabilities, with smart machines to work alongside smart people. AI can automate structured and repetitive work; provide extensive analysis of data through machine learning (“analytics on steroids”), and engage with customers and employees via chatbots and intelligent agents. Companies should experiment with these technologies and develop their own expertise. Davenport describes the major AI technologies and explains how they are being used, reports on the AI work done by large commercial enterprises like Amazon and Google, and outlines strategies and steps to becoming a cognitive corporation. This book provides an invaluable guide to the real-world future of business AI. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.

The AI Revolution in Project Management
The AI Revolution in Project Management

Author: Vijay Kanabar

Publisher: Sams Publishing

Published: 2023-12-08

Total Pages: 420

ISBN-13: 0138297320

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In a world where technology is rapidly evolving, the fusion of project management and artificial intelligence stands at the forefront of innovation. The AI Revolution in Project Management delves deep into the transformative power of generative AI tools that promise to reshape industries, and revolutionize how we manage projects. Whether you're looking to build dynamic teams using AI, choose a project development approach, or monitor project performance, this book has got you covered. Each chapter provides insightful narratives and includes a supplemental Technical Guide that provides tips on using the AI technology. With case studies and prompts, the dialogues showcase AI in action, from stakeholder engagement to risk management. Dive in with experts who’ve spent countless hours using these AI tools in project scenarios to offer a transparent view into generative AI-driven project management. In this book you'll learn: How to create prompts that generate meaningful and actionable insights tailored for your projects When to use AI to enhance decision-making, super-charge productivity, and elevate overall project efficiency Which generative AI models and plug-ins to use for specific project scenarios, ensuring seamless integration and maximum efficiency "AI is not just a buzzword; it’s a tool reshaping how we manage projects and engage with stakeholders." - From the Foreward by Ricardo Viana Vargas, Ph.D. Ricardo is an experienced leader in global operations, project management, business transformation, and crisis management. As founder and managing director of Macrosolutions, a consulting firm with international operations in energy, infrastructure, IT, oil, and finance, he managed more than $20 billion in international projects in the past 25 years. Update As AI products continue to evolve, information published in this book may change. Please note that as of February 2024, there is a name change for Bing Chat and Bard Chat. Microsoft Bing Chat is now Copilot: https://copilot.microsoft.com/. Google Bard is now Gemini: https://gemini.google.com/.

AI Revolution
AI Revolution

Author: Tero Ojanperä

Publisher: CRC Press

Published: 2024-11-14

Total Pages: 151

ISBN-13: 1040260985

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""The AI Revolution"" is a practical guide to using new AI tools, such as ChatGPT, DALLE and Midjourney. Learn how to multiply your productivity by guiding or prompting AI in various ways. The book also introduces Microsoft Copilot, Google Bard, and Adobe Photoshop Generative Fill, among other new applications. ChatGPT reached a hundred million users in just two months after its release, faster than any other application before. This marked the advent of the generative AI era. Generative AI models generate text, images, music, videos, and even 3D models in ways previously thought impossible for machines. The book explains in an understandable manner how these AI models work. The book provides examples of how AI increases productivity, which professions are changing or disappearing, and how job markets will evolve in the coming years. With this book, you'll learn to recognize the opportunities and risks AI offers. Understand what this change demands from individuals and companies and what strategic skills are required. The book also covers legal questions caused by generative AI, like copyrights, data protection, and AI regulation. It also ponders societal impacts. AI produces content, thus influencing language, culture, and even worldviews. Therefore, it's crucial to understand by whom and how AI is trained. The AI revolution started by ChatGPT is just the beginning. This handbook is for you if you want to keep up with the rapid development of AI.

Enterprise AI in the Cloud
Enterprise AI in the Cloud

Author: Rabi Jay

Publisher: John Wiley & Sons

Published: 2023-12-20

Total Pages: 763

ISBN-13: 1394213069

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Embrace emerging AI trends and integrate your operations with cutting-edge solutions Enterprise AI in the Cloud: A Practical Guide to Deploying End-to-End Machine Learning and ChatGPT Solutions is an indispensable resource for professionals and companies who want to bring new AI technologies like generative AI, ChatGPT, and machine learning (ML) into their suite of cloud-based solutions. If you want to set up AI platforms in the cloud quickly and confidently and drive your business forward with the power of AI, this book is the ultimate go-to guide. The author shows you how to start an enterprise-wide AI transformation effort, taking you all the way through to implementation, with clearly defined processes, numerous examples, and hands-on exercises. You’ll also discover best practices on optimizing cloud infrastructure for scalability and automation. Enterprise AI in the Cloud helps you gain a solid understanding of: AI-First Strategy: Adopt a comprehensive approach to implementing corporate AI systems in the cloud and at scale, using an AI-First strategy to drive innovation State-of-the-Art Use Cases: Learn from emerging AI/ML use cases, such as ChatGPT, VR/AR, blockchain, metaverse, hyper-automation, generative AI, transformer models, Keras, TensorFlow in the cloud, and quantum machine learning Platform Scalability and MLOps (ML Operations): Select the ideal cloud platform and adopt best practices on optimizing cloud infrastructure for scalability and automation AWS, Azure, Google ML: Understand the machine learning lifecycle, from framing problems to deploying models and beyond, leveraging the full power of Azure, AWS, and Google Cloud platforms AI-Driven Innovation Excellence: Get practical advice on identifying potential use cases, developing a winning AI strategy and portfolio, and driving an innovation culture Ethical and Trustworthy AI Mastery: Implement Responsible AI by avoiding common risks while maintaining transparency and ethics Scaling AI Enterprise-Wide: Scale your AI implementation using Strategic Change Management, AI Maturity Models, AI Center of Excellence, and AI Operating Model Whether you're a beginner or an experienced AI or MLOps engineer, business or technology leader, or an AI student or enthusiast, this comprehensive resource empowers you to confidently build and use AI models in production, bridging the gap between proof-of-concept projects and real-world AI deployments. With over 300 review questions, 50 hands-on exercises, templates, and hundreds of best practice tips to guide you through every step of the way, this book is a must-read for anyone seeking to accelerate AI transformation across their enterprise.

The Skills-Powered Organization
The Skills-Powered Organization

Author: Ravin Jesuthasan

Publisher: MIT Press

Published: 2024-10-01

Total Pages: 164

ISBN-13: 0262049236

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How to design and activate the skills-based enterprise that is pivotal for navigating the “next” of work. As the world navigates the rapid and disruptive effects of AI, climate change, and geopolitical conflicts, the world of work, too, needs to change. Jobs are giving way to skills as the currency of work to ensure a more agile, resilient, and flexible enterprise that cannot just respond but must thrive in the face of these challenges. This pivot from jobs to skills will require us to rethink everything we know about work. Building on his bestselling book Work without Jobs, Ravin Jesuthasan returns, this time with coauthor Tanuj Kapilashrami, an international human resources leader, to provide the framework organizations need to thrive in a world demanding perpetual reinvention. Many business and management books focus on individual skills and competencies, the power of AI to make companies more agile through enabling “internal gigs,” and the societal and policy implications of the external gig economy. The cases in Reinventing the Organization, however, discuss how leading companies are reinventing themselves to be skills-based organizations and transforming value for customers, communities, and stakeholders. Jesuthasan and Kapilashrami describe the need for new organizational capabilities like work design and AI-driven resourcing, as well as the need to reinvent current work systems, to realize the agility, productivity, and value-creating potential of an organization where skills are at the center of its operating model. Providing a step-by step guide for both new and seasoned leaders, this practical and informative book shows just how to future-proof organizations for the post–fourth industrial revolution world.

The AI Revolution in Customer Service and Support
The AI Revolution in Customer Service and Support

Author: Ross Smith

Publisher: Pearson Education

Published: 2024-07-16

Total Pages: 467

ISBN-13: 0138286655

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In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data science How to develop an AI vision for your organization How and where to incorporate AI technology in your customer experience fl ow About new roles and responsibilities for your organization How to improve customer experience while optimizing productivity How to implement responsible AI practices How to strengthen your culture across all generations in the workplace How to address concerns and build strategies for reskilling and upskilling your people How to incorporate games, play, and other techniques to engage your agents with AI Explore thought experiments for the future of support in your organization “Insightful & comprehensive—if you run a service & support operation, put this book on your essential reading list right now!” —PHIL WOLFENDEN, Cisco, VP, Customer Experience “This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change we’re experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind.” —BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support “The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments... and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami.” —PHAEDRA BOINODIRIS, Author, AI for the Rest of Us