Organizations and Performance in a Complex World

Organizations and Performance in a Complex World

Author: Ramona Orăștean

Publisher: Springer Nature

Published: 2020-12-14

Total Pages: 427

ISBN-13: 3030506762

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This volume highlights current research and developments on organizations and (their) performance against the background of ubiquitous complexity. It investigates some of the challenges and trends dominating the complex world of nowadays and the ways organizations are dealing with them in their continuous search for performance. The papers in the volume cover a series of hot and/or emerging topics (i.e. sustainable development, corporate social responsibility, green marketing, digital revolution, social media, global trade, intangible assets, economic intelligence and innovation). Built on an interdisciplinary perspective and a multi-level approach―global (trade, power, sustainable development), regional (EU, BRICS), national (country-based systems, cultures, policies, practices), industry (airlines, pharma, luxury, retailing, banking, tourism), local (communities, destinations), and organization (entrepreneurship, MNEs, public organizations: national and local)―the volume uniquely addresses issues of high interest for researchers, practitioners and policymakers.


Managing the Unexpected

Managing the Unexpected

Author: Karl E. Weick

Publisher: John Wiley & Sons

Published: 2015-09-15

Total Pages: 231

ISBN-13: 1118862414

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Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change. High reliability organizations (HROs), including commercial aviation, emergency rooms, aircraft carrier flight operations, and firefighting units, are looked to as models of exceptional organizational preparedness. This essential text explains the development of unexpected events and guides you in improving your organization for more reliable performance. "Expect the unexpected" is a popular mantra for a reason: it's rooted in experience. Since the dawn of civilization, organizations have been rocked by natural disasters, civil unrest, international conflict, and other unexpected crises that impact their ability to function. Understanding how to maintain function when catastrophe strikes is key to keeping your organization afloat. Explore the many different kinds of unexpected events that your organization may face Consider updated case studies and research Discuss how highly reliable organizations are able to maintain control during unexpected events Discover tactics that may bolster your organization's ability to face the unexpected with confidence Managing the Unexpected, Third Edition offers updated, valuable content to professionals who want to strengthen the preparedness of their organizations—and confidently face unexpected challenges.


Organizations and Performance in a Complex World

Organizations and Performance in a Complex World

Author: Ramona Orăștean

Publisher: Springer

Published: 2021-12-16

Total Pages: 427

ISBN-13: 9783030506780

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This volume highlights current research and developments on organizations and (their) performance against the background of ubiquitous complexity. It investigates some of the challenges and trends dominating the complex world of nowadays and the ways organizations are dealing with them in their continuous search for performance. The papers in the volume cover a series of hot and/or emerging topics (i.e. sustainable development, corporate social responsibility, green marketing, digital revolution, social media, global trade, intangible assets, economic intelligence and innovation). Built on an interdisciplinary perspective and a multi-level approach―global (trade, power, sustainable development), regional (EU, BRICS), national (country-based systems, cultures, policies, practices), industry (airlines, pharma, luxury, retailing, banking, tourism), local (communities, destinations), and organization (entrepreneurship, MNEs, public organizations: national and local)―the volume uniquely addresses issues of high interest for researchers, practitioners and policymakers.


Simple Rules

Simple Rules

Author: Donald Norman Sull

Publisher: Houghton Mifflin Harcourt

Published: 2015

Total Pages: 293

ISBN-13: 0544409906

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Outlines an approach to high-performance problem solving and decision making that draws on insights from survival guides, pop culture, and other sources.


Measuring Social Change

Measuring Social Change

Author: Alnoor Ebrahim

Publisher: Stanford University Press

Published: 2019-07-16

Total Pages: 341

ISBN-13: 1503609219

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The social sector is undergoing a major transformation. We are witnessing an explosion in efforts to deliver social change, a burgeoning impact investing industry, and an unprecedented intergenerational transfer of wealth. Yet we live in a world of rapidly rising inequality, where social sector services are unable to keep up with societal need, and governments are stretched beyond their means. Alnoor Ebrahim addresses one of the fundamental dilemmas facing leaders as they navigate this uncertain terrain: performance measurement. How can they track performance towards worthy goals such as reducing poverty, improving public health, or advancing human rights? What results can they reasonably measure and legitimately take credit for? This book tackles three core challenges of performance faced by social enterprises and nonprofit organizations alike: what to measure, what kinds of performance systems to build, and how to align multiple demands for accountability. It lays out four different types of strategies for managers to consider—niche, integrated, emergent, and ecosystem—and details the types of performance measurement and accountability systems best suited to each. Finally, this book examines the roles of funders such as impact investors, philanthropic foundations, and international aid agencies, laying out how they can best enable meaningful performance measurement.


The Performance Complex

The Performance Complex

Author: David Stark

Publisher: Oxford University Press, USA

Published: 2020

Total Pages: 288

ISBN-13: 0198861664

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An increasing number of activities in everyday life are being evaluated and experienced in terms of performance metrics. This book examines this assemblage of networks of observation -- in which all are performing and keeping score -- and their attendant emotional pathologies across various industries and occupations.


Managing the Unexpected

Managing the Unexpected

Author: Karl E. Weick

Publisher: John Wiley & Sons

Published: 2011-01-06

Total Pages: 212

ISBN-13: 0470534230

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Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.


Improving Performance

Improving Performance

Author: Geary A. Rummler

Publisher: John Wiley & Sons

Published: 2012-12-11

Total Pages: 292

ISBN-13: 1118143701

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Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.


Organizational Jazz

Organizational Jazz

Author: David Napoli

Publisher: Routledge

Published: 2015-07-17

Total Pages: 224

ISBN-13: 131732496X

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It is obvious that the world is caught in the process of constant, rapid and unpredictable change. Such changes are challenging the time-honoured business models that we hold, as we strive to understand the changes around us and survive. This book offers a lens through which we search for new ways of thinking about, and working in our dynamic complex world. The search draws on the science of complex adaptive systems. Organizations of today need ‘Extraordinary Leaders’ who can ‘dance’ with these changes by embracing the principles of complexity science to create highly adaptable and innovative organizations that recognise the value of intangible assets. The success of an organization usually depends on those working closest to the value-adding end of the business. It is those employees and their immediate leaders, who seem to have the greatest impact on the success of an organization. Managers-as-leaders can ease the way for those who depend on them for support and encouragement. People are the only true agents in a business or organization. All assets, whether tangible or intangible, are the result of human actions. Therefore, it is essential that people in organizations experience high levels of commitment to their work and value relationships and respect. These are fundamental requirements if rapid, timely and comprehensive information is to flow to the decision points within the organization in productive and sustainable ways. This book places people at the centre of the organization working within the theoretical framework of complex adaptive systems and shows how and why it works to create wealth and dignity. Organizational Jazz symbolically represents the joining of the certain with the uncertain creating an environment for innovation and performance.


Organizational Design in Business

Organizational Design in Business

Author: Carrie Foster

Publisher: Business Expert Press

Published: 2018-01-24

Total Pages: 194

ISBN-13: 1631577719

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This book offers an alternative to the industrial revolutionary paradigm of organization that we still live and work with today and instead argues that the environmental and economic complexity of the digital age require an evolutionary leap in the purpose, design, and traits of organization. Organizational Design in Business tackles the subject of organization development and design through an organic and purpose-driven approach and provides practical how-to tools for managers and leaders. This book challenges the idea that business as usual is a viable option in the digital economy. If performance is to be driven at an organizational level, and is to be sustainable, then business leaders and development professionals need to have a deep understanding of how to achieve balance in their organization in response to the complexity of the external business environment.