Workplace Culture in Academic Libraries

Workplace Culture in Academic Libraries

Author: Kelly Blessinger

Publisher: Elsevier

Published: 2013-02-11

Total Pages: 389

ISBN-13: 1780633688

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Workplace culture refers to conditions that collectively influence the work atmosphere. These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners’ viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency. Includes the most current best practices and models in academic libraries Represents the viewpoints of both the employee and manager Focuses on the academic library as workplace rather than as a service provider


The Changing Academic Library

The Changing Academic Library

Author: John Budd

Publisher: Assoc of Cllge & Rsrch Libr

Published: 2005

Total Pages: 338

ISBN-13: 9780838983188

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"The Changing Academic Library is a revision of Budd's The Academic Library: Its Context, Its Purpose, and Its Operation. This book has been completely updated and revised to reflect the dynamic states of higher education and academic libraries. It presents a critical examination of major issues facing colleges and universities and the unique challenges that their libraries must come to grips with. Current practice is reviewed, but it is examined in the broader context of educational needs, scholarly communication, politics and economics, technology, and the nature of complex organizations."--Publisher's description.


The Changing Academic Library

The Changing Academic Library

Author: John Budd

Publisher:

Published: 2018

Total Pages: 473

ISBN-13: 9780838989982

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In this newly revised and expanded third edition, The Changing Academic Library: Operations, Culture, Environments, number 74 in ACRL's Publications in Librarianship series, presents a critical examination of major issues facing colleges and universities and the unique challenges their libraries face.


In the Process of Becoming

In the Process of Becoming

Author: Michael Jason Martin

Publisher:

Published: 2011

Total Pages: 219

ISBN-13:

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Organizational culture may be defined as the shared norms, values, and beliefs of an organization. The culture expresses itself through symbols and sagas. Organizational culture shapes the behavior of those within the organization and provides a lens through which its members can interpret reality. This study sought to define the organizational culture of the Metropolitan Academic Library. The study was guided by Schein's five levels of cultural assumptions: assumptions about external adaptation issues; assumptions about internal integration; assumptions about the nature of truth and reality; assumptions about the nature of time and space; and assumptions about human nature, activity, and relationships. In order to triangulate data, I gave the librarians and library technical assistants of the Metropolitan Academic Library the Martin Culture Survey. I then conducted a multi-day, on-site visit, where I interviewed members of the Metropolitan Academic Library, made observations about the library, and performed document analysis. I found the culture of the Metropolitan Academic Library to be "in the process of becoming." The culture present in the library was not deep or rich; however, I did find some shared values, symbols, and sagas. With a recent turnover in administration, change was a dominant story of the Metropolitan Academic Library. The librarians and library technical assistants valued campus engagement, the people within the library, and service to the library patrons. These values find symbolic recognition in the coffee shop located in the library, the Christmas party, and the reference desk. Popular sagas of the Metropolitan Academic Library include the story of its humble origins and the building renovation.


Organizational Culture, the Library, and the Faculty

Organizational Culture, the Library, and the Faculty

Author: Deborah Keeler

Publisher: LAP Lambert Academic Publishing

Published: 2009-11

Total Pages: 136

ISBN-13: 9783838316482

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Because past research has shown faculty as the driving force affecting student academic library use, librarians have tried for decades to engage classroom faculty in library activities. Nevertheless, a low rate of library use by faculty on behalf of their students persists.This study investigated the organizational culture dimensions affecting library faculty demand at a community college.The study employed a sequential quantitative- qualitative research design.A random sample of full- time faculty at a large urban community college responded to a 46-item survey.The survey data showed strong espoused support (84%) for the use of library- based materials but a much lower incidence of putting this construct into practice (46%).


Leading Libraries: How to Create a Service Culture

Leading Libraries: How to Create a Service Culture

Author: Wyoma vanDuinkerken

Publisher: American Library Association

Published: 2015-05

Total Pages: 290

ISBN-13: 0838913121

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Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organization, as the authors persuasively demonstrate in this practical new book. Drawing from case studies as well as the literature of business and social sciences, the authors provide guidance on how to apply the values of service leadership to both public and academic libraries. Through the use of examples, exercises, and tools for development, this book walks readers through the steps needed to create a sustainable, service-oriented model by Explaining how a service culture reaches beyond the individual leader with positional authority and extends to all individualsShowing ways to build rapport and trust within an organization, and how to balance encouragement with accountabilityDetailing strategic thinking and planning methods that will lead to improvements in customer service, human resources, organizational development, and trainingHelping library leaders create a sustainable service culture through codifying their organization’s values, with advice on policies and procedures such as recruitment, performance evaluation, compensation, and succession planningDiscussing the environment of change in libraries, showing how a library’s organizational culture is at the center of being responsive and staying relevantThis valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.


Cultivating Civility

Cultivating Civility

Author: Jo Henry

Publisher: American Library Association

Published: 2020-04-08

Total Pages: 231

ISBN-13: 0838947247

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Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there’s hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book addresses the subject from four viewpoints—individual, team, leader, and organization—focusing on solutions and practical steps in each area; shows how self-reflection and self-awareness can be key starting points for exploring workplace issues; offers numerous suggestions for wellness and self-care; provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries; sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters; discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders; shares actions library leaders can take to engage employees in the change process; examines how organizational structures can either detract or contribute to a library’s success; and details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity. Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.


Libraries as Dysfunctional Organizations and Workplaces

Libraries as Dysfunctional Organizations and Workplaces

Author: Spencer Acadia

Publisher: Taylor & Francis

Published: 2022-11-30

Total Pages: 320

ISBN-13: 100079881X

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Libraries as Dysfunctional Organizations and Workplaces expands the "dysfunctional" concept in the professional and academic LIS discourse by exposing the internal problematics of libraries, especially at the social and organizational levels. Including contributions written by LIS professionals and scholars, the book demonstrates that although many libraries do well at attending to users and managing external information they often fail at taking care of their own employees and addressing internal workplace issues. Acadia and the contributing authors explore the problem of dysfunctional libraries so that the LIS profession can come to terms with the systemic dysfunction in their institutions and begin solution-oriented progress toward new and sustainable functionality. The book analyzes the dysfunctional nature of modern libraries, while simultaneously proposing solutions to reduce and alleviate dysfunction. Through theory and application, it takes an explicit practice-based approach with the intent to inform and explain dysfunction as experienced in the library workplace at individual and structural levels and perspectives. Libraries as Dysfunctional Organizations and Workplaces brings the dysfunction discourse to the attention of LIS academics and scholars so that further theoretical and empirical research can proceed from and subsequently be addressed in library and information schools. The book will also be essential reading for librarians and LIS students currently working or preparing to work in public, college, and university libraries.