New 5th Edition! The Certified Professional Secretary (CPS�) Examination Review Series provides valuable assistance to anyone preparing for the CPS Examination. The Series focuses on key topics test-takers must know in order to pass the exam. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals (IAAP(tm)). The format of each manual in the Series guides administrative professionals in effective study techniques.
This concise and comprehensive textbook covers the complete spectrum of office procedure, including general functions and responsibilities, the engagement and management of staff, security and control, the range of services an office is expected to provide and the function of office machinery.
This collection brings together two areas of research and debate: firstly the sociology of gender relations in the workplace, and secondly the expanding body of interdisciplinary research into the design of computer systems. The book articulates distinctive gender perspectives in relation to IT.
In Systems for Instructional Improvement, Paul Cobb and his colleagues draw on their extensive research to propose a series of specific, empirically grounded recommendations that together constitute a theory of action for advancing instruction at scale. The authors outline the elements of a coherent instructional system; describe productive practices for school leaders in supporting teachers’ growth; and discuss the role of district leaders in developing school-level capacity for instructional improvement. Based on the findings of an eight-year research-practice partnership with four large urban districts investigating their efforts to enhance middle school math instruction, the authors seek to bridge the gap between the literature on improving teaching and learning and the literature on policy and leadership. They look at the entire education system and make recommendations on improvement efforts with a focus on student learning and teachers’ instructional vision. In particular, the authors offer insights on the interplay among various supports for teacher learning, including pullout professional development, coaching, collaborative inquiry, the most instructionally productive uses of principals’ time, and the tensions that tend to emerge at the district level. They provide a guide for district-level leaders in organizing their work to support significant teacher learning. Systems for Instructional Improvement provides an invaluable resource for school and district leaders, while outlining a clearly focused agenda for future research.
"The first book to combine in one account the technical and social aspects of office organization." Eric Trist The new electronic office technology has been much praised for the increased speed, precision, and memory capacities it offers office management. But do these improvements mean increased productivity? Not by themselves, says Calvin Pava. Equally important to the high performance of office work will be its organization -- not only of clerical support personnel and equipment, but of management and staff professionals. This book is the first to define the organizational challenge posed to management by new office technology. Calvin Pava breaks the myth that these are simple issues for technical solution alone. Based on research conducted at the Harvard Business School, "Managing New Office Technology" takes a method of organization design with a proven track record in industrial settings, and shows how this organizational self-analysis and self-directed change can be applied successfully to offices. Using "sociotechnical design" -- a method that takes into account both the technology and structure of work -- Pava shows how changes in an office's organization can lead to more satisfying and productive results. The goal -- and the proven achievement -- of "sociotechnical design" is to organize people, work, and their tools so their efforts are efficiently complementary. At the core of "Managing New Office Technology" are three detailed case studies that show the principles of "sociotechnical design" at work. These examples of the planning, designing, and implementing of organizational change in an order processing customer service department, a computer systemsfirm, and a payroll department, show step by step how to apply the procedure across a broad range of different activities. Unlike other books on the subject, which deal principally with clerical work and show little interest in bridging the gap between theory and application, "Managing New Office Technology" extends to address "the work of management and staff professionals," and shows "how reorganizing is done." Moreover, recognizing that outside interests have a stake in the effects of technological development in offices, Pava provides a framework for addressing the concerns of such groups as displaced professionals, minorities, middle managers, clerical support staff, old workers, young workers, and organized labor. A glossary of terms and an afterword by Eric Trist, originator of the sociotechnical approach, round out this long-awaited work. For managers concerned about astute deployment of new office technology and for those who are also anxious about the larger implications for society of the growth of automation in offices, Calvin Pava's "Managing New Office Technology" will be required reading.
Every pioneer takes large risks, hoping that the new frontier he seeks will provide the benefits of independence and good fortune. Don Tapscott is such a pioneer in the area of office automation. He has been a true pioneer, having entered the field in its early days and taken the risk of working not in technol ogy, which was fashionable, but in the field of the problems of organizations, which was less fashionable, but in many ways more important. The utilization of computers for data processing, accounting, inventory, and other "bread and butter" applications is now well entrenched in our society and culture. The process of designing such systems tends to focus on the needs of the company and the constraints of the equipment, leading to efficient systems with little tolerance for the variety of people who must use or interface with them. Within the office automation area, these methods do not work nearly as well. The frequency and amount of human interaction in the office environment, and the wide variety of situations and reactions there in, demands a different design methodology.
Policymakers and program managers are continually seeking ways to improve accountability in achieving an entity's mission. A key factor in improving accountability in achieving an entity's mission is to implement an effective internal control system. An effective internal control system helps an entity adapt to shifting environments, evolving demands, changing risks, and new priorities. As programs change and entities strive to improve operational processes and implement new technology, management continually evaluates its internal control system so that it is effective and updated when necessary. Section 3512 (c) and (d) of Title 31 of the United States Code (commonly known as the Federal Managers' Financial Integrity Act (FMFIA)) requires the Comptroller General to issue standards for internal control in the federal government.
Priročnik o varnostnih in zaščitnih ukrepih v najširšem smislu bralca vodi, mu svetuje in ga uči, kako postati in razmišljati kot varnostni strokovnjak, izboljšati varnost stanovanja, urada ali premoženja, kako najeti varnostnega svetovalca, izbrati in namestiti razne varnostne sisteme oziroma naprave, izboljšati računalniško in požarno varnost, se obraniti vlomilcev, terorizma in mnogih drugih nevarnosti. Preventivni ukrepi vključujejo tudi teme kot so ojačanje vrat in oken, izbiranje najboljših ključavnic, sodobnih nadzornih sistemov, alarmov, razsvetljave itd. Vsako poglavje vsebuje projekte tipa "naredi sam", varčevalne in praktične nasvete, ki jih je mogoče takoj uporabiti.
