OECD Digital Government Studies Digital Government in Chile – Improving Public Service Design and Delivery
OECD Digital Government Studies Digital Government in Chile – Improving Public Service Design and Delivery

Author: OECD

Publisher: OECD Publishing

Published: 2020-05-30

Total Pages: 123

ISBN-13: 9264404171

DOWNLOAD EBOOK

This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach.

OECD Digital Government Studies Digital Government Review of Brazil Towards the Digital Transformation of the Public Sector
OECD Digital Government Studies Digital Government Review of Brazil Towards the Digital Transformation of the Public Sector

Author: OECD

Publisher: OECD Publishing

Published: 2018-11-28

Total Pages: 146

ISBN-13: 926430763X

DOWNLOAD EBOOK

Like most OECD countries, Brazil has been taking steps towards digital government to ensure that public policies and services are more inclusive, convenient and designed to meet citizens’ needs. This report takes stock of the progress made by the Brazilian government, based on good practices ...

OECD Digital Government Studies Digital Government Review of Panama Enhancing the Digital Transformation of the Public Sector
OECD Digital Government Studies Digital Government Review of Panama Enhancing the Digital Transformation of the Public Sector

Author: Oecd

Publisher:

Published: 2019-10-22

Total Pages: 150

ISBN-13: 9789264618350

DOWNLOAD EBOOK

This review explores how Panama can enhance and harness digital government to achieve broader strategic goals at both national and local levels. It looks at institutional governance, legislation, and inter-departmental co-ordination, including institutional capacities and skills for delivering quality public services. It identifies opportunities for making public service delivery more efficient and inclusive, as well as for expanding the strategic use of data. The review provides policy recommendations to help Panama enable and sustain the digital transformation of the public sector.

The Path to Becoming a Data-Driven Public Sector
The Path to Becoming a Data-Driven Public Sector

Author: Oecd

Publisher: Org. for Economic Cooperation & Development

Published: 2019-11-28

Total Pages: 168

ISBN-13: 9789264517950

DOWNLOAD EBOOK

Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.

Digital Government Review of Argentina
Digital Government Review of Argentina

Author: Organisation for Economic Co-operation and Development

Publisher:

Published: 2019-06-25

Total Pages: 150

ISBN-13: 9789264976849

DOWNLOAD EBOOK

This Digital Government Review highlights the efforts taking place in Argentina to digitalise and improve data governance in its public sector and build the foundations for a digital government. The review explores Argentina's institutional, legal and policy frameworks and their strategic role in the digital transformation of the public sector. The report also discusses how to reinforce the capacity of the public sector to "go digital" and better respond to citizens' needs. It explores how ICT procurement, management, and commissioning can help improve public sector accountability and efficiency, as well as support greater policy coherence and compliance with digital government standards. The review ends with a discussion on the state of data governance in the public sector, including data leadership and stewardship, rules and platforms for data production, sharing and interoperability, data protection, data federation, and open government data initiatives.

Government at a Glance 2021
Government at a Glance 2021

Author: OECD

Publisher: OECD Publishing

Published: 2021-07-09

Total Pages: 281

ISBN-13: 9264921419

DOWNLOAD EBOOK

The 2021 edition includes input indicators on public finance and employment; process indicators include data on institutions, budgeting practices, human resources management, regulatory governance, public procurement, governance of infrastructure, public sector integrity, open government and digital government. Outcome indicators cover core government results (e.g. trust, political efficacy, inequality reduction) and indicators on access, responsiveness, quality and satisfaction for the education, health and justice sectors.

OECD Public Governance Reviews Open and Connected Government Review of Thailand
OECD Public Governance Reviews Open and Connected Government Review of Thailand

Author: OECD

Publisher: OECD Publishing

Published: 2022-02-18

Total Pages: 222

ISBN-13: 926489019X

DOWNLOAD EBOOK

This Open and Connected Government Review of Thailand, the first of its kind, assesses Thailand’s efforts to build a government that is closer and more responsive to its citizens by using digitalisation, data and stakeholder participation to drive national development. In line with OECD good practices, the Recommendations of the Council on Digital Government Strategies (2014) and on Open Government (2017), and the OECD Digital Government Policy Framework, the review looks at institutional and legal governance, digital talent and skills, public service provision and the strategic use of technologies and data in the Thai government.