Forget what you know about the world of work You crave feedback. Your organization's culture is the key to its success. Strategic planning is essential. Your competencies should be measured and your weaknesses shored up. Leadership is a thing. These may sound like basic truths of our work lives today. But actually, they're lies. As strengths guru and bestselling author Marcus Buckingham and Cisco Leadership and Team Intelligence head Ashley Goodall show in this provocative, inspiring book, there are some big lies--distortions, faulty assumptions, wrong thinking--that we encounter every time we show up for work. Nine lies, to be exact. They cause dysfunction and frustration, ultimately resulting in workplaces that are a pale shadow of what they could be. But there are those who can get past the lies and discover what's real. These freethinking leaders recognize the power and beauty of our individual uniqueness. They know that emergent patterns are more valuable than received wisdom and that evidence is more powerful than dogma. With engaging stories and incisive analysis, the authors reveal the essential truths that such freethinking leaders will recognize immediately: that it is the strength and cohesiveness of your team, not your company's culture, that matter most; that we should focus less on top-down planning and more on giving our people reliable, real-time intelligence; that rather than trying to align people's goals we should strive to align people's sense of purpose and meaning; that people don't want constant feedback, they want helpful attention. This is the real world of work, as it is and as it should be. Nine Lies About Work reveals the few core truths that will help you show just how good you are to those who truly rely on you.
It Takes Money to Make Money. All I Need to Know Is How to Do This. We Need to Get Our Name Out There. Experience Is a Benefit....I Am a Victim of Circumstance....You Have to Be Tightfisted....Customers Are Hard to Figure.... Can Do This on My Own....Lowering Prices Boosts Business....There they are, the nine lies that are probably holding you a...
This riveting story about heartbreak and prosperity holds plenty of drama and suspense. Frank Mills and his daughter Jennifer are deeply in debt and struggling to make ends meet when a robbery occurs at their little restaurant in the sleepy town of Royal Oak, Michigan. Fortunately a bright young millionaire named Jonathan Berkley is available to advise them. Jonathan shows them time and again that he is a powerful coach who knows how to empower people in business and give them the faith and strength they need to make it on their own. Frank and Jennifer's restaurant goes from being the cause of suicidal depression to a surprising success, using some of the same secrets revealed in Chandler and Beckford's bestselling non-fiction book: 9 Lies That Are Holding Your Business Back. Chandler and Beckford draw on their experience in business consulting and the arts to craft an entertaining, enlightening, and informative business-related novel. Readers will gain insights and discover simple truths about how to be successful in business, and in all areas of life.
The motivational speaker explores the reasons for such self-imposed limitations as age, fear, time, and money, and describes how to overcome their restrictions to achieve one's goals.
It Takes Money to Make Money. All I Need to Know Is How to Do This. We Need to Get Our Name Out There. Experience Is a Benefit....I Am a Victim of Circumstance....You Have to Be Tightfisted....Customers Are Hard to Figure.... Can Do This on My Own....Lowering Prices Boosts Business....There they are, the nine lies that are probably holding you and your business back. Oh, sorry, you thought they were true? Well, then you're reading the right book! This fresh, lively little bible for business people tells you not only what to do and how to do it to guarantee your business will be profitable, but also adds the ingredient missing from so many ''practical'' business books - how to motivate yourself each day to actually do it. 9 Lies That Are Holding Your Business Back ... and the Truth That Will Set It Free is for anyone who has a home office, every consultant, every owner of a mom-and-pop store, or any one of the more than 20 million people in the United States and Canada who own small businesses but don't know how to make them really pay off.
On the heels of his successful 100 Ways to Motivate Yourself and 9 Lies That Are Holding Your Business Back, motivational speaker and author Steve Chandler has written what he considers his most important work, The Story of You. In the tradition of Stephen Covey's 7 Habits of Highly Effective People and M. Scott Peck's The Road Less Traveled, Chandler's tale of personal growth transcends all categories, with elements of psychology, business, self-help, and contemporary social commentary. With humor and biting critiques, Chandler exposes people's false ego stories for what they are and reveals the source of all success: the inner energy of will and spirit. Filled with candid dialogue from pivotal coaching sessions that Chandler has conducted (and been the subject of!), this book is a dramatic exposure of how we hold ourselves back by the stories we believe about ourselves and then project to the world. Chandler breaks new ground with revelations and fresh interpretations about personalities as diverse as: Elvis Presley, Vincent Van Gogh, Governor Bill Richardson, Dr. Andrew Weil, Hugh Hefner, and Mark Twain. By exposing your stories as the most false and limiting part of your lives, Chandler invites you into a new world of action and creative accomplishment. The Story of You will mesmerize you, stripping away the made-up limitations society asks you to believe and giving you back a fresh new life story.
Great customer relationships make the world go around. Customers give us the opportunity to apply our talents to serve them. Then, they transfer money from their bank accounts to ours so that we have the financial leverage to meet our goals. This simple, everyday economic interdependence is what business success, professional accountability, and personal prosperity are all about. In today's competitive world, a satisfied customer is no longer enough. A satisfied customer is still shopping around until you provide that WOW experience and make that WOW connection that creates customer loyalty. To do so, you must move beyond mere customer service to the new world of Customer Astonishment. To astonish is to strike with awe and wonder. Author Darby Checketts has spent the past 14 years preparing to show you how. You will learn the principles and methods to make these secrets work for you and your team. Discover the Power of WOW, which is necessary to positively astonish those who depend on you. Set your own mark for world-class customer care.
Today's employees do not respond to the old hands-on, militaristic management styles. They are highly independant, individual professionals with their own fully developed ideas. Leaders and managers who try to micro-manage them will inevitably confrom wide-spread disgruntlement, absenteeism, and turnover...and increase their and their employees stress levels. Chandler and Black offer a new vision for all managers. With stories, examples, and vibrant activities for the reader to practice, this book shows any manager, new or seasoned, how to coach and mentor employees rather than hover over their shoulders and goad them into action.