Every day, managers find themselves wondering what to do about Joe. That is, "Joe is a brilliant employee, a visionary. But no one can work with him because he's so unapproachable." What do they do? High-Maintenance Employees is the first book to give managers detailed guidance on how to get the best out of high-maintenance high-performers--visionary employees who are difficult to keep on track. Kathi Graham-Leviss has spent the last 20 years coaching companies on how to improve their results, and realized that the No. 1 problem facing companies was how to manage these essential employees. High-Maintenance Employees takes the reader on a step-by-step process that includes: --Identifying and appreciating high-maintenance high-performers --Understanding their behavior --Creating the best work environment --Rewarding and leading high-maintenance high-performers --Integrating them into teams By following these steps, managers will learn how to maximize their employees' performance, and thereby maximize their business.
Imagine overseeing a workforce so motivated that employees relish more hours of work, shoulder more responsibility themselves; and favor challenging jobs over paychecks or bonuses. In One More Time: How Do You Motivate Employees? Frederick Herzberg shows managers how to shift from relying on extrinsic incentives to activating the real drivers of high performance: interesting, challenging work and the opportunity to continually achieve and grow into greater responsibility. The results? An ultramotivated workforce. Since 1922, Harvard Business Review has been a leading source of breakthrough management ideas-many of which still speak to and influence us today. The Harvard Business Review Classics series now offers readers the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world-and will have a direct impact on you today and for years to come.
This text book on Reliability and Maintenance Engineering has been prepared considering the syllabuses of all technical universities for their BE and ME courses. This book also fulfill the requirement of the University and College Teachers; Engineers, Technical Supervisors and Staff who are directly engaged in the industry. This book covers: • Traditional and modern concept, importance, function of Maintenance Engineering, • Organizational Setup and Record Keeping in maintenance, • Corrosions, • Safety in Maintenance, • Various hazards and Fault Tree Analysis, • House Keeping Practice in Maintenance, • Incentive Payments for Maintenance Workers, • Reliability and Availability of Engineering Systems, • Computerized Maintenance Information Systems, • Total Productive Maintenance, • Maintenance Aspect: Lubrications, • Inspection and Testing in Maintenance Engineering, • Assets Management; Lean Maintenance and Application of Different Techniques in Maintenance, • Manpower Planning and Training, • Fault Diagnosis and Condition Monitoring, • Spare Parts Management and Quality Control in Maintenance, • Budgets and Cost Aspect of Maintenance, • Maintenance Effectiveness; Performance Evolution and Audit, • Maintenance of Mechanical, Electrical, Process and Service Equipments, • Machine Failure; Development of Preventive Maintenance Schedule; Breakdown Time Distribution and Trouble Shooting. With all these above mentioned features the author is quite confident with feeling that the book will fulfill the demands and needs of maintenance engineers and students.
Maintenance of equipment, machinery systems and allied infrastructure comprises the ways and means of optimizing the available resources of manpower, materials, tools and test equipment, within a set of constraints, to help achieve the targets of an organization by minimizing the downtimes. Whether the goal is to produce and sell a product at a profit or is simply to perform a mission in a cost-effective manner, the maintenance principles discussed in this text apply equally to all such types of organizations. In consonance with the growth of the industry and its modernization and the need to minimize the downtimes of machinery and equipment, the engineering education system has included maintenance engineering as a part of its curriculum. This second edition of the book continues to focus on the basics of this expanding subject, with a broad discussion of management aspects as well, for the benefit of the engineering students. It explains the concept of a maintenance system, the evaluation of its maintenance functions, maintenance planning and scheduling, the importance of motivation in maintenance, the use of computers in maintenance and the economic aspects of maintenance. This book also discusses the manpower planning and energy conservation in maintenance management. Presented in a readable style, the book brings together the numerous aspects of maintenance functions emphasizing the importance of this discipline in the engineering education. In this edition a new chapter titled, Advances in Maintenance (Chapter 21), has been included to widen the coverage of the book. Besides the students of engineering, especially those in streams of mechanical engineering and its related disciplines such as mining, industrial and production, this book will be useful to the practising engineers as well.
This refreshing teaching/learning narrative, based on actual life events and research-supported principles, begins with the lead character (Joanne Cruse) losing her job as the Safety Director for a large manufacturing company. Subsequently, her former psychology professor, Dr. Pitz ("Doc"), invites her to try out for a position as leadership consultant with his firm, Make-A-Difference, Inc. (MAD) that helps companies cultivate a self-motivated and personally-engaged workforce. Throughout her probationary period, Joanne travels with the top consultant at MAD (Mickey Vasquez) to visit a number of organizations struggling with various occupational issues related to the human dynamics of self-motivation (i.e., working to accomplish an organization's milestone from a self-directed or self-accountability mindset). The interpersonal and group interactions Joanne experiences at diverse organizations, accompanied by Mickey’s professional coaching, reveal twenty practical and profound leadership lessons to nurture an actively caring for people work culture in which employees put forth their best efforts on behalf of their company's mission.
This book will cover the essential role and responsibilities of the facilities manager as it pertains to building maintenance. Facilities management is a broad-based discipline that calls into play architectural, construction, engineering, and management and human skills, particularly for running and maintaining commercial, institutional, academic, and industrial buildings. If you're a newcomer to facilities management you will find this book an excellent introduction to managing maintenance. Already an established professional? You'll be able to brush up on the latest technological and regulatory trends affecting how complex facilities should be successfully maintained by way of risk assessment. The book contains ample, ready-to-use assessment forms and resources for extended practical information. Highlights include: Coverage of key components of facilities maintenance management including risk management, building safety, operations and purchasing, staffing, and more. Guidance on new trends including 'lean building maintenance' and Green Building specs (Green Spec) like LEED as well as guidance on legal contracts, safety regulations, energy efficiency, and more. The author also details specific management guidance by building type including apartments, office buildings, hotels and resorts, government buildings, schools, transport facilities, and many others.
Synchronous planned maintenance is a concept that’s focused on organizational structure, systems, processes, policies, procedures, and practices. Dysfunction in these management controls is one of the primary causes of work constraints in the plant maintenance workplace. These constraints result in excessive maintenance costs and losses as seen over the past sixty years. Robert S. Hilligoss, a General Motors veteran, shares a paradigm shift in how to think about plant maintenance operations. He provides: • tips on saving money and avoiding costs; • advice on improving maintenance and other critical functions; • guidance on turning maintenance operations into a money maker. When organizations fail to focus on systems, processes, policies, procedures and practices, they become dysfunctional, resulting in workplace constraints that extend machine downtime and increase the cost of production. Find out how to design and implement SPM to reduce maintenance and production costs and boost your bottom line with this guide.
The first part of this book (Chapters 1 and 2) provides an introduction and discusses basic concepts. Chapter 3 deals with the use of the basic human senses for identifying hazards. Chapter 4 deals with different classes and categories of hazards. Chapter 5 deals with techniques and methodologies for identifying and evaluating hazards. Chapter 6 deals with making risk based decisions. Chapter 7 deals with follow-up and call to action. Chapter 8 deals with learning and continuous improvement. The Appendices provide references, case studies, hazard presentations and additional pictures. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Applied Sport Management Skills, Third Edition With Web Study Guide, takes a unique and effective approach to teaching students how to become strong leaders and managers in the world of sport. Organized around the central management functions—planning, organizing, leading, and controlling—this third edition addresses the Common Professional Component topics outlined by the Commission on Sport Management Accreditation (COSMA). The text explains important concepts but then takes the student beyond theories, to applying those management principles and developing management skills. This practical how-to approach, accompanied by unmatched learning tools, helps students put concepts into action as sport managers—developing the skills of creative problem solving and strategic planning, and developing the ability to lead, organize, and delegate. Applied Sport Management Skills, Third Edition, has been heavily revised and touts a full-color format with 1,300 new references. Content updates keep pace with industry trends, including deeper discussions of legal liability, risk management and equipment management, servant leadership, sport culture, and social media. Particularly valuable are the special elements and practical applications that offer students real opportunities to develop their skills: Features such as Reviewing Their Game Plan and Sport Management Professionals @ Work (new to this edition) provide a cohesive thread to keep students focused on how sport managers use the concepts on the job. Applying the Concept and Time-Out sidebars offer opportunities for critical thinking by having the student think about how specific concepts relate to a sport situation or to the student’s actual experiences in sports, including part-time jobs, full-time jobs, internships, and volunteer work. Self-Assessment exercises offer insight into students’ strengths and weaknesses and how to address shortcomings. An enhanced web study guide is integrated with the text to facilitate a more interactive setting with which to complete many of the learning activities. Several of the exercises require students to visit a sport organization and answer questions to gain a better understanding of sport management. Skill-Builder Exercises present a variety of scenarios and provide step-by-step guidance on handling day-to-day situations such as setting priorities, conducting job interviews, handling conflict, and coaching employees to better performance. Sports and Social Media Exercises offer Internet-based activities that expose students to the role of social media in managing a sport organization. Students are required to use popular social media sites such as Facebook, Twitter, and LinkedIn and visit sport websites. Game Plan for Starting a Sport Business cases put students in the driver’s seat and ask them to perform managerial activities such as developing an organization structure and formulating ideas on how to lead their employees. The web study guide allows students to complete most of the learning activities online or download them and then submit them to the instructor. Instructors will also have access to a suite of ancillaries: an instructor guide, test package, and presentation package. Applied Sport Management Skills, Third Edition, is a critical resource that provides students with a thorough understanding of the management principles used in sport organizations while also helping students developing their practical skills. Students will appreciate the opportunity to begin building a solid foundation for a fulfilling career in sport management.
