Motivating Human Service Staff
Author: Dennis H. Reid
Publisher:
Published: 1995
Total Pages: 218
ISBN-13: 9780964556201
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Training Human Service Staff
Author: Dennis H. Reid
Publisher: Elsevier
Published: 2024-09-09
Total Pages: 258
ISBN-13: 0443328994
DOWNLOAD EBOOKTraining Human Service Staff: Evidence-Based Strategies for Promoting Effectiveness, Efficiency, and Trainee Acceptance is a comprehensive guide that equips professionals with the tools and techniques to optimize the training of human service staff. In Section I, readers are introduced to staff training, understanding its importance and the critical criteria for success. The book delves into the gold standard of Behavioral Skills Training and explores in-person training methodologies in Section II, which encompass both group and individual staff training.Section III reviews technology-based training, including video modeling, computer-based training, and distance training via telehealth, offering readers innovative approaches to meet modern training demands. Special topics in staff training, such as maintaining staff skills, professional workshops, and the evolving gold standard, are explored in Section IV, rounding out a comprehensive resource. - Focuses on evidence-based strategies that have been proven to enhance the effectiveness and efficiency of staff training - Covers all aspects of training, from essential criteria for success and the gold standard of Behavioral Skills Training to in-person and technology-based training methods - Explores maintaining staff skills post-training, professional workshops and webinars, and the evolving gold standard for training performance skills
The Supervisor's Guidebook
Author: Dennis H. Reid
Publisher: Charles C Thomas Publisher
Published: 2021-03-10
Total Pages: 340
ISBN-13: 0398093601
DOWNLOAD EBOOKThis guidebook will show how supervisors can ensure support staff to deliver quality services for people with disabilities whose quality of life is heavily dependent on how well those services are provided. Supervisors must ensure staff receive necessary training in their job duties, are actively supported to stay motivated to work proficiently and, at times, effectively assisted to improve their work performance. Supervisors have to overcome many challenges to fulfill these critical duties, often involving frequent changes in their staff work force and varying or limited resources. Complicating the job of staff supervisors is a lack of formal training necessary to perform their supervisory duties effectively. When supervisors do receive training in how to supervise staff work performance, the training is not always very useful. The training is frequently too general to equip supervisors with knowledge and skills to affect staff work performance on a routine basis. The training also is commonly based on unproven means of promoting quality staff performance, stemming from current fads or ideology that has little if any hard evidence to support the training content. Over the last five decades, a technology for supervising staff work performance in the human services has been evolving, derived from applied research conducted in many human service agencies. However, most supervisors have not had opportunities to become aware of these evidence-based means of fulfilling their supervisory duties. The purpose of The Supervisor’s Guidebook is to describe the existing evidence-based approach to supervision. Description of the approach is supplemented with practical suggestions based on the authors’ combined experience encompassing over 100 years of supervising staff performance in the human services. The intent is to provide supervisors with detailed information about tried and tested means of promoting diligent and proficient staff performance and to do so in a way that maximizes staff enjoyment with their work.
One More Time
Author: Frederick Herzberg
Publisher: Harvard Business Review Press
Published: 2008-07-14
Total Pages: 36
ISBN-13: 1633691349
DOWNLOAD EBOOKImagine overseeing a workforce so motivated that employees relish more hours of work, shoulder more responsibility themselves; and favor challenging jobs over paychecks or bonuses. In One More Time: How Do You Motivate Employees? Frederick Herzberg shows managers how to shift from relying on extrinsic incentives to activating the real drivers of high performance: interesting, challenging work and the opportunity to continually achieve and grow into greater responsibility. The results? An ultramotivated workforce. Since 1922, Harvard Business Review has been a leading source of breakthrough management ideas-many of which still speak to and influence us today. The Harvard Business Review Classics series now offers readers the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world-and will have a direct impact on you today and for years to come.
Engaging Government Employees
Author: Robert Lavigna
Publisher: AMACOM
Published: 2013-07-26
Total Pages: 289
ISBN-13: 0814432816
DOWNLOAD EBOOKWith over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important resource: its people. You know firsthand that your government workers are not underworked, overpaid, or mindless clones just carrying out the morally compromised work that politicians forced through the pipeline. Besides having to daily overcome the persona of being a government employee, your hard-working employees face enormous pressures and challenges every day and are asked to solve some of our country’s toughest problems, including unemployment, security, poverty, and education. To be able to return to their desks daily with the passion and commitment required to accomplish these overwhelming duties will require a manager who knows how to leverage talent, improve performance, and inspire passion within these true servants. In Engaging Government Employees, you will learn: Why a highly engaged staff is 20 percent more productive How to get employees to deliver “discretionary effort” How to assess the level of engagement Why free pizza and Coke every Friday is not a viable strategy Engaging Government Employees rejects the typical one-size-fits-all approach to motivation. Drawing on a wealth of empirical evidence, this indispensable resource shows how America’s largest employer can apply the science of engagement to get team members passionate about the agency’s mission and committed to its success.
Drive
Author: Daniel H. Pink
Publisher: Penguin
Published: 2011-04-05
Total Pages: 275
ISBN-13: 1101524383
DOWNLOAD EBOOKThe New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live.
Managing Government Employees
Author: Stewart Liff
Publisher: Amacom Books
Published: 2007
Total Pages: 252
ISBN-13: 9780814429938
DOWNLOAD EBOOKEven the most dedicated, competent government managers can feel overwhelmed when it comes to motivating and managing their employees. And while they strive for excellence in themselves and in their team, many feel that stringent and convoluted regulations mean their hands are tied when it comes to developing their people. but the truth is that with the right strategies and skills, you can inspire superior performance from your employees - both consistently and effectively. Managing Government Employees offers dozens of techniques for meeting the challenges and stressful situations supervisors face on a daily basis. With the same award-winning tactics that he has learned and applied during his years as a manager in various government agencies, Stewart Liff provides the perfect antidote for managers frustrated by government bureaucracy.
The Everything HR Kit
Author: John Putzier
Publisher: AMACOM/American Management Association
Published: 2011
Total Pages: 270
ISBN-13: 0814416098
DOWNLOAD EBOOKWhat's that? You don't have an HR department? Or, you ARE the HR department? This is the one-stop resource you've been looking for.
Recognizing and Rewarding Employees
Author: R. Brayton Bowen
Publisher: McGraw-Hill Education
Published: 2000-07-19
Total Pages: 260
ISBN-13: 9780071356176
DOWNLOAD EBOOKPositive feedback and recognition are proven and valuable but too often overlooked management tools. Recognizing and Rewarding Employees gives managers the rewards most successful at motivating employees, tips for showing appreciation for work done well, ways to promote achievement through recognition, and more.
Why Motivating People Doesn't Work . . . and What Does
Author: Susan Fowler
Publisher: Berrett-Koehler Publishers
Published: 2017-02-27
Total Pages: 231
ISBN-13: 1626561842
DOWNLOAD EBOOKA top leadership consultant says: Stop trying to motivate people! Find a powerful alternative to the carrot and stick in this science-driven guide. It's frustrating for everyone involved and it just doesn’t work. You can’t motivate people—they are already motivated, but generally in superficial and short-term ways. In this book, Susan Fowler builds upon the latest scientific research on the nature of human motivation to lay out a tested model and course of action that will help leaders guide their people toward the kind of motivation that not only increases productivity and engagement but that gives them a profound sense of purpose and fulfillment. Fowler argues that leaders still depend on traditional carrot-and-stick techniques because they haven’t understood their alternatives and don’t know what skills are necessary to apply the new science of motivation. Her Optimal Motivation process shows leaders how to move people away from dependence on external rewards and help them discover how their jobs can meet the deeper psychological needs—for autonomy, relatedness, and competence—that science tells us result in meaningful and sustainable motivation. Optimal Motivation has been proven in organizations all over the world—Fowler’s clients include Microsoft, CVS, NASA, the Catholic Leadership Institute, H&R Block, Mattel, and dozens more. Throughout this book, she illustrates how each step of the process works using real-life examples—and offers a groundbreaking answer for leaders who want to get motivation right!
