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Author: Michael Chibili
Publisher: Routledge
Published: 2019-11-22
Total Pages: 982
ISBN-13: 1000036049
DOWNLOAD EBOOKA comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.
Author: Peter Szende
Publisher: Emerald Group Publishing
Published: 2021-06-10
Total Pages: 220
ISBN-13: 1838675434
DOWNLOAD EBOOKFrom restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.
Author: Kaye Sung Chon
Publisher: Routledge
Published: 1999-07-01
Total Pages: 411
ISBN-13: 1136751807
DOWNLOAD EBOOKInternational Hospitality Business: Management and Operations will introduce hospitality managers to the most up-to-date developments in hospitality to prepare you for the rapidly changing world of international hospitality. This book is a compilation of the most current research in global operations. It examines new developments, new management co
Author: David K. Hayes
Publisher: Prentice Hall
Published: 2016
Total Pages: 624
ISBN-13: 9780134337623
DOWNLOAD EBOOKPrepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿'s--and their own--success.
Author: Angela Roper
Publisher: Routledge
Published: 2017-09-28
Total Pages: 180
ISBN-13: 1317247825
DOWNLOAD EBOOKThis book evaluates how and why vertical disintegration has occurred in the global corporate hotel industry, as it undergoes a structural transformation. It provides a unique insight into the new competitive landscape. Underpinned by academic literature, it includes first-hand accounts from the most eminent senior executives of firms in and around the industry. It provides an in-depth perspective of a modern industrial phenomenon and makes observations as to the profitable way forward for the industry. This text is an important read for those working, advising and investing in the sector as well as for students, graduates and researchers.
Author: David K. Hayes
Publisher: Prentice Hall
Published: 2007
Total Pages: 0
ISBN-13: 9780131711495
DOWNLOAD EBOOKHotel Operations Management, second edition, describes in great detail exactly what a general manager of a full-service hotel must know to be successful. Completely revised and expanded, its up-to-date and comprehensive coverage of all areas of hotel operations make it an essential addition to the professional library of the serious hospitality student.
Author: Michael John Boella
Publisher: Routledge
Published: 2013
Total Pages: 354
ISBN-13: 0415632536
DOWNLOAD EBOOKThis text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.
Author: Roy C Wood
Publisher: SAGE
Published: 2013-02-01
Total Pages: 204
ISBN-13: 1446290727
DOWNLOAD EBOOK"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.
Author: Gary K. Vallen
Publisher: Prentice Hall
Published: 2009
Total Pages: 0
ISBN-13: 9780132059671
DOWNLOAD EBOOKCheck-In, Check-Outprovides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.
Author: John Edwards
Publisher:
Published: 2011-12
Total Pages: 0
ISBN-13: 9781609278120
DOWNLOAD EBOOKApplied Facilities Management for the Hospitality Industry is designed to provide the reader with a practical approach to understanding the myriad of activities and responsibilities involved in managing the physical facets of a hospitality enterprise. It presents a real world analysis of the concerns, issues, and some of the practices used by facilities managers in the profitable support of hospitality operations. Written in clear terms and using a common-sense approach to facilities management, this book is easy to read and understand. It attempts to reduce complex issues into everyday logic to which the average student can quickly relate. The author presents management tools and systems that he has actually developed and used in the management of large buildings and systems. Using his own real-life experience in both the facilities and construction management of modern buildings and campuses, Mr. Edwards presents this subject in a "tell it like it is" manner that will enable the student to not only understand the concepts but also be prepared to use them to deal with real world facilities issues in the hospitality industry. John E. Edwards, MBA, FMA has over 30 years of facilities, logistics, construction, and lodging management experience. He is skilled in the management of large equipment maintenance, food and general material supply, and transportation centers at multiple remote and isolated sites. These activities required the successful supervision, coordination, and provisioning of large and diversified technical and supporting work forces in several different countries. Mr. Edwards is currently employed as an instructor at Texas Tech University, teaching general management and facilities management to students majoring in Restaurant, Hospitality, and Institutional Management. He is an established and published authority in logistics support for complex international operations in remote locations under adverse conditions.
