Get in-depth exam prep for Exam 70-272, a core requirement for MCDST certification, -as you build real-world job skills. Updated for Service Pack 2, this kit includes 425 practice questions, full review, case studies, troubleshooting labs, and more.
Ace your preparation for the skills measured by MCDST Exam 70-272--and on the job--with this official Microsoft study guide, fully updated for Windows XP Service Pack 2. Work at your own pace through a system of lessons, hands-on exercises, troubleshooting labs, and review questions. The Readiness Review Suite on CD, featuring advanced technology from MeasureUp, provides 425 challenging questions for in-depth self-assessment and practice. You can choose timed or untimed testing mode, generate random tests, or focus on specific objectives. You get expert exam tips and detailed explanations for right and wrong answers--including a customized learning path that describes how and where to focus your studies. Maximize your performance on the exam by learning how to: Configure, customize, and support Microsoft Office applications, including Microsoft Office Outlook NEW--Configure and support Microsoft Internet Explorer, including Pop-up Blocker and other new features Troubleshoot usability, customization, and connectivity issues Manage application security permissions and settings UPDATED--Set up and troubleshoot Windows Firewall and monitor antivirus software NEW--Keep your applications current with Microsoft Update and Automatic Updates Your kit includes: Fully reengineered self-paced study guide with expert exam tips. Readiness Review Suite featuring 425 questions and multiple testing options. Case scenarios and troubleshooting labs for real-world expertise. NEW--120-day evaluation version of Microsoft Windows XP Professional Edition with Service Pack 2. Fully searchable eBook. Microsoft Encyclopedia of Security eBook. Microsoft Encyclopedia of Networking, Second Edition, eBook. For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook.
If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This revised and updated Deluxe Edition features over 200 pages of new content-including the very latest updates to the exams as well as case studies-and provides complete instruction to meet the exacting requirements of each exam. Prepare for your certification and career with this two-in-one, value-packed guide. Inside you'll find: Practical information on how to analyze problems and provide support to end users Hundreds of challenging review questions Bonus CD loaded with exam prep software, four bonus exams, Sybex test engine, and 300 electronic flashcards Authoritative coverage of all exam objectives, including: Exam 70-271 Installing a Windows Desktop Operating System Managing and Troubleshooting Access to Resources Configuring and Troubleshooting Hardware Devices and Drivers Configuring and Troubleshooting the Desktop and User Environments Troubleshooting Network Protocols and Services Exam 70-272 Configuring and Troubleshooting Applications Resolving Issues Related to Usability Resolving Issues Related to Application Customization Configuring and Troubleshooting Connectivity for Applications Configuring Application Security SYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions plus bonus exams. ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm device. Also on the CD you'll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence. Visit www.sybex.com for all of your Microsoft certification needs Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Ace your preparation for the skills measured by MCDST Exam 70-271—and on the job—with this official Microsoft study guide, now updated for Windows XP Service Pack 2. Work at your own pace through a system of lessons, hands-on exercises, troubleshooting labs, and review questions. The Readiness Review Suite on CD, featuring advanced technology from MeasureUp, provides 425 challenging questions for in-depth self-assessment and practice. You can choose timed or untimed testing mode, generate random tests, or focus on specific objectives. You get expert exam tips and detailed explanations for right and wrong answers—including a customized learning path that describes how and where to focus your studies. Maximize your performance on the exam by learning how to: Perform and troubleshoot installation or upgrade Configure and troubleshoot hardware—such as print, display, and I/O devices UPDATED—Manage access to files, folders, and add-on software Configure the desktop and user environment NEW—Set up and support Windows Firewall, security and privacy settings, and local policy NEW—Use Microsoft Update and Automatic Updates to keep your system current Resolve network connectivity issues—both local and remote Optimize system performance Your kit includes: 15% exam discount from Microsoft. (Limited time offer). Details inside. Fully reengineered, self-paced study guide with expert exam tips. Readiness Review Suite featuring 425 questions and multiple testing options. Case scenarios and troubleshooting labs for real-world expertise. 120-day evaluation version of Microsoft Windows XP Professional with Service Pack 2. Fully searchable eBook. Microsoft Encyclopedia of Security eBook. Microsoft Encyclopedia of Networking, Second Edition, eBook. A Note Regarding the CD or DVD The print version of this book ships with a CD or DVD. For those customers purchasing one of the digital formats in which this book is available, we are pleased to offer the CD/DVD content as a free download via O'Reilly Media's Digital Distribution services. To download this content, please visit O'Reilly's web site, search for the title of this book to find its catalog page, and click on the link below the cover image (Examples, Companion Content, or Practice Files). Note that while we provide as much of the media content as we are able via free download, we are sometimes limited by licensing restrictions. Please direct any questions or concerns to [email protected].
- New--Readiness Review Suite featuring 425 questions and multiple testing options - New--In-depth coverage of Exam 70-271 objectives written by an exam-certified author--plus instructive case studies and troubleshooting scenarios - New--180-day evaluation version of Windows XP - New--eBook in PDF format; Pocket PC-ready - New--Microsoft Computer Dictionary, Fifth Edition, eBook
Students will master the objectives for the new Microsoft Desktop Support Technician exam #70-272 using an approach created specifically for them. Their learning will be enhanced with extensive end-of chapter exercises and hands-on projects with a free MeasureUp test preparation CD included with the text.
