Mastering Communication at Work: How to Lead, Manage, and Influence

Mastering Communication at Work: How to Lead, Manage, and Influence

Author: Ethan F. Becker

Publisher: McGraw Hill Professional

Published: 2009-08-14

Total Pages: 241

ISBN-13: 007171345X

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Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.


Mastering Communication

Mastering Communication

Author: Nicki Stanton

Publisher: Bloomsbury Publishing

Published: 2009-07-16

Total Pages: 549

ISBN-13: 1350315087

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This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.


Virtual Teams

Virtual Teams

Author: Terri R. Kurtzberg

Publisher: Bloomsbury Publishing USA

Published: 2014-03-28

Total Pages: 226

ISBN-13: 1440828385

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To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success. Electronic communication is now embedded in our daily experience, as is work involving off-site collaborators. Virtual communication has become an essential job skill that is critical to individual and group success, yet most people just muddle through it without giving it any thought. Drawing on decades of scientific research in the fields of psychology, organizational behavior, and sociology, this book explains how to master the art and science of communicating virtually. The author first analyzes the subtle but significant changes that result when conversations are moved online, providing examples and tips to avoid common pitfalls, then discusses how team behavior and decision making can best be guided in this realm. Readers will fully understand what makes teams "click"—what inspires trust, how to get a team "off on the right foot," and what steps to take in order to make good collaborative decisions—as well as other key topics for virtual teamwork, such as best practices for working in the cross-cultural environment. The book serves as an ideal guide for anyone who participates in or manages a virtual team but is also suitable as a supplemental textbook in a business school course on organizational behavior or business communication.


Mastering the Art of Communication

Mastering the Art of Communication

Author: Michelle Fairfield Poley

Publisher: Skillpath Publications

Published: 1995

Total Pages: 132

ISBN-13: 9781878542342

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You will learn good grammar, vocabulary and content are only a few of the key's you'll need to unlock new communication skills.


Business Essentials for Strategic Communicators

Business Essentials for Strategic Communicators

Author: M. Ragas

Publisher: Springer

Published: 2014-12-17

Total Pages: 222

ISBN-13: 1137385332

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The rise of digital media and the public's demand for transparency has elevated the importance of communication for every business. To have a voice or seat at the table and maximize their full value, a strategic communicator must be able to speak the language and understand business goals, issues, and trends. The challenge is that many communicators don't hold an MBA and didn't study business in college. Business Essentials for Strategic Communicators provides communication professionals and students with the essential 'Business 101' knowledge they need to navigate the business world with the best of them. Readers will learn the essentials of financial statements and terminology, the stock market, public companies, and more--all with an eye on how this knowledge helps them do their jobs better as communication professionals.


Mastering Communication with Seriously Ill Patients

Mastering Communication with Seriously Ill Patients

Author: Anthony Back

Publisher: Cambridge University Press

Published: 2009-03-02

Total Pages: 148

ISBN-13: 1139477927

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Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news with sadness, distress, anger, or denial. This book defines the specific communication tasks involved in talking with patients with life-threatening illnesses and their families. Topics include delivering bad news, transition to palliative care, discussing goals of advance-care planning and do-not-resuscitate orders, existential and spiritual issues, family conferences, medical futility, and other conflicts at the end of life. Drs Anthony Back, Robert Arnold, and James Tulsky bring together empirical research as well as their own experience to provide a roadmap through difficult conversations about life-threatening issues. The book offers both a theoretical framework and practical conversational tools that the practising physician and clinician can use to improve communication skills, increase satisfaction, and protect themselves from burnout.


Mastering E-Business

Mastering E-Business

Author: Paul Grefen

Publisher: Routledge

Published: 2010-07-02

Total Pages: 205

ISBN-13: 1136953167

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Mastering e-Business presents an innovative, new teaching framework to help students gain a thorough understanding of the principles of this vital aspect of business and management.


Mastering the Art of Business Communication

Mastering the Art of Business Communication

Author: Sumita Roy

Publisher: Sterling Publishers Pvt. Ltd

Published: 2008

Total Pages: 240

ISBN-13: 8120791932

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"Effective communication and better relationships go hand in hand with one promoting the other. It is the key to success in business and social understanding. Good communication leads to good business. English being the language spoken in most of the countries of the world, its use is widespread in business and commerce. This book is a comprehensive guide on business English and a must for students specially from science and management disciplines, business professionals and people in the corporates. From business vocabulary, language usage and letter writing to developing oral communication. "