Thomson Derivatives and Risk Management Directory

Thomson Derivatives and Risk Management Directory

Author: International Thomson Publishing

Publisher: International Thomson Business Press

Published: 1998

Total Pages: 656

ISBN-13: 9781861523907

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This volume provides details of over 4000 offices worldwide and 10,000 individual contacts in the derivatives and risk management industry. Each entry contains postal, fax and telephone details with email and web addresses where available.


Handbook on Innovation and Project Management

Handbook on Innovation and Project Management

Author: Andrew Davies

Publisher: Edward Elgar Publishing

Published: 2023-10-06

Total Pages: 463

ISBN-13: 1789901804

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Identifying the origins and evolution of innovation and project management, this unique Handbook explains why and how the two fields have grown and developed as separate disciplines, highlighting how and why they are now converging. It explores the theoretical and practical connections between the management of innovations and projects, examining the close relationship between the disciplines.


The Practitioner's Handbook of Project Performance

The Practitioner's Handbook of Project Performance

Author: Mark Phillips

Publisher: Routledge

Published: 2019-11-11

Total Pages: 386

ISBN-13: 1351974882

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Practitioners operate in a necessary reality. We work in a space where project performance is above theory or methodology. In the best environments, delivery and an affirmative culture are what matter most. In the worst, it is politics and survival. In any environment we are challenged to adopt best practices and adapt our style to the environment in which the project is occurring. This is a book about those best practices and practitioner experiences. It is a must have reference and guide book for project managers, general managers, business leaders and project management researchers. This book is the result of the hard work and dedication of more than 35 authors from more than 15 countries across four continents. It brings a diversity of experience, professional and personal. It includes practitioners, leading academics, renowned theorists and many who straddle those roles. The chapters cover experiences in software, large scale infrastructure projects, finance and health care, to name a few. The chapters themselves take many forms. Check out the table of contents to get a deeper sense of the topics included. All provide real-world guidance on delivering high performing projects and show you how to build, lead and manage high performing teams. The Practitioners Handbook of Project Performance is complete in itself. It can also be an enticing start to an ongoing dialogue with the authors and a pleasurable path to get deeper into the subject of project performance. Find your favorite place to begin learning from these chapters, to begin taking notes and taking away nuggets to use in your everyday. But don’t stop there. Contact information and further resources for this diverse team of experts authors are found throughout. The Practitioners Handbook is a modern guide to the leading edge of project performance management and a path to the future of project delivery.


Management of Legionella in Water Systems

Management of Legionella in Water Systems

Author: National Academies of Sciences, Engineering, and Medicine

Publisher: National Academies Press

Published: 2020-02-20

Total Pages: 291

ISBN-13: 030949382X

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Legionnaires' disease, a pneumonia caused by the Legionella bacterium, is the leading cause of reported waterborne disease outbreaks in the United States. Legionella occur naturally in water from many different environmental sources, but grow rapidly in the warm, stagnant conditions that can be found in engineered water systems such as cooling towers, building plumbing, and hot tubs. Humans are primarily exposed to Legionella through inhalation of contaminated aerosols into the respiratory system. Legionnaires' disease can be fatal, with between 3 and 33 percent of Legionella infections leading to death, and studies show the incidence of Legionnaires' disease in the United States increased five-fold from 2000 to 2017. Management of Legionella in Water Systems reviews the state of science on Legionella contamination of water systems, specifically the ecology and diagnosis. This report explores the process of transmission via water systems, quantification, prevention and control, and policy and training issues that affect the incidence of Legionnaires' disease. It also analyzes existing knowledge gaps and recommends research priorities moving forward.


Artificial Intelligence for Customer Relationship Management

Artificial Intelligence for Customer Relationship Management

Author: Boris Galitsky

Publisher: Springer Nature

Published: 2020-12-23

Total Pages: 474

ISBN-13: 303061641X

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The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer. After we learn to detect fake content, deception and hypocrisy, we examine the domain of customer complaints. We simulate mental states, attitudes and emotions of a complainant and try to predict his behavior. Having suggested graph-based formal representations of complaint scenarios, we machine-learn them to identify the best action the customer support organization can chose to retain the complainant as a customer.


Telephone Directory

Telephone Directory

Author: United States. Department of Defense

Publisher:

Published: 1977

Total Pages: 326

ISBN-13:

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Each issue includes a classified section on the organization of the Dept.


Journal of Management in Engineering

Journal of Management in Engineering

Author:

Publisher:

Published: 1990

Total Pages: 1054

ISBN-13:

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Covers current practices of management in the engineering marketplace. Provides a comprehensive review on topics ranging from project management to budgeting and strategic planning.