Managing IT Outsourcing Performance

Managing IT Outsourcing Performance

Author: Solli-S‘ther, Hans

Publisher: IGI Global

Published: 2009-09-30

Total Pages: 268

ISBN-13: 1605667978

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"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.


Managing IT Outsourcing Performance

Managing IT Outsourcing Performance

Author: Hans Solli-Saether

Publisher: IGI Global Snippet

Published: 2010

Total Pages: 256

ISBN-13: 9781605667966

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"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.


Successful IT Outsourcing

Successful IT Outsourcing

Author: Elizabeth Sparrow

Publisher: Springer Science & Business Media

Published: 2012-12-06

Total Pages: 282

ISBN-13: 1447100611

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The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers.


A Study Of Performance Measurement In The Outsourcing Decision

A Study Of Performance Measurement In The Outsourcing Decision

Author: Ronan McIvor

Publisher: Butterworth-Heinemann

Published: 2009-05-28

Total Pages: 137

ISBN-13: 1856178579

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Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand.• This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process• This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract


Outsourcing

Outsourcing

Author: Michael J. Mol

Publisher: Cambridge University Press

Published: 2007-09-06

Total Pages: 329

ISBN-13: 1107321042

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Outsourcing has become one of the key restructuring tools for companies seeking to boost their growth and business performance. As the outsourcing phenomenon has mushroomed, so a range of academic studies have sought to define and describe a unifying theoretical model. Outsourcing: Design, Process and Performance draws upon managerial, economic, sociological, historical and psychological perspectives to bring about an understanding of how outsourcing design and the outsourcing process feed into the performance of firms. Blending empirical insights from a range of international cases and large-scale statistical tests with existing theoretical perspectives, the author argues that a negative curvilinear relationship exists between outsourcing and firm performance. A critical analysis of current outsourcing strategies, together with a discussion of future trends, offers a new agenda for academic researchers and business managers alike.


Outsourcing Management Information Systems

Outsourcing Management Information Systems

Author: Schniederjans, Ashlyn

Publisher: IGI Global

Published: 2006-09-30

Total Pages: 404

ISBN-13: 1599041979

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"This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decision; it explores risk factors that have not yet been widely associated with this strategy. It focuses on the conceptual "what", "why", and "where" aspects of outsourcing as well as the methodological "how" aspects"--Provided by publisher.


Managing Information Technology Outsourcing

Managing Information Technology Outsourcing

Author: Erik Beulen

Publisher: Routledge

Published: 2021-11-14

Total Pages: 252

ISBN-13: 1000469727

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For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.


Managing Complex Outsourced Projects

Managing Complex Outsourced Projects

Author: Gregory A. Garrett

Publisher: Wolters Kluwer

Published: 2005-03-01

Total Pages: 344

ISBN-13: 0808010735

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The ever-changing world of outsourcing demands that project managers be adept at team building, meeting management, group-based problem solving and conflict management. Managing Complex Outsourced Projects provides a comprehensive review of what it takes to successfully manage outsourced projects resulting in improved performance and reduced expenses. Author Gregory A. Garrett discusses the concept of Integrated Project Management (IPM), which is the discipline of ensuring that appropriate practices, tools and techniques are implemented by all parties involved in the outsourcing process. In Managing Complex Outsourced Projects, you'll find more than 400 tips and best practices, over 40 forms and more than 20 case studies that depict how the most successful companies effectively manage outsourced complex projects.


Global Services Outsourcing

Global Services Outsourcing

Author: Ronan McIvor

Publisher: Cambridge University Press

Published: 2010-07-22

Total Pages: 299

ISBN-13: 0521765463

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This book explores the implications of planning, implementing and managing services outsourcing arrangements.