Training and Development for the Hospitality Industry (AHLEI)

Training and Development for the Hospitality Industry (AHLEI)

Author: Debra F. Cannon

Publisher: Pearson Higher Ed

Published: 2013-05-03

Total Pages: 470

ISBN-13: 0133454169

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This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn: • How to measure training as an investment in the organization • Assessment methods to determine training needs • Instructional design techniques and


Cultural and Tourism Innovation in the Digital Era

Cultural and Tourism Innovation in the Digital Era

Author: Vicky Katsoni

Publisher: Springer

Published: 2020-02-13

Total Pages: 0

ISBN-13: 9783030363413

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This book explores a wide range of emerging cultural, heritage, and other tourism issues that will shape the future of hospitality and tourism research and practice in the digital and innovation era. It offers stimulating new perspectives in the fields of tourism, travel, hospitality, culture and heritage, leisure, and sports within the context of a knowledge society and smart economy. A central theme is the need to adopt a more holistic approach to tourism development that is aligned with principles of sustainability; at the same time, the book critically reassesses the common emphasis on innovation as a tool for growth-led and market-oriented development. In turn, fresh approaches to innovation practices underpinned by ethics and sustainability are encouraged, and opportunities for the exploration of new research avenues and projects on innovation in tourism are highlighted. Based on the proceedings of the Sixth International Conference of the International Association of Cultural and Digital Tourism (IACuDiT) and edited in collaboration with IACuDiT, the book will appeal to a broad readership encompassing academia, industry, government, and other organizations.


Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries

Author: Dennis Nickson

Publisher: Routledge

Published: 2007-02-19

Total Pages: 321

ISBN-13: 1136397175

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An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs


Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry

Author: Michael John Boella

Publisher: Routledge

Published: 2013

Total Pages: 354

ISBN-13: 0415632536

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This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.


Human Resources Management in the Hospitality Industry

Human Resources Management in the Hospitality Industry

Author: David K. Hayes

Publisher: John Wiley & Sons

Published: 2009

Total Pages: 506

ISBN-13: 0470084804

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This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.


Human Resources and Tourism

Human Resources and Tourism

Author: Darren Lee-Ross

Publisher: Channel View Publications

Published: 2010

Total Pages: 298

ISBN-13: 1845411390

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This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry. In such a context, human resource practice as presented in this book reflects these extremes.


Talent Management in Hospitality and Tourism

Talent Management in Hospitality and Tourism

Author: Susan Horner

Publisher: Goodfellow Publishers Ltd

Published: 2017-02-10

Total Pages: 333

ISBN-13: 1910158682

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Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective rather than a company perspective.


Employee Training and Development

Employee Training and Development

Author: Raymond A. Noe

Publisher:

Published: 2005

Total Pages: 463

ISBN-13: 9780071239295

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Seeks to find a balance between research and company practices. This text provides students with a background in the fundamentals of training and development - needs assessment, transfer of training, designing a learning environment, methods, and evaluation.


Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries

Author: Dennis Nickson

Publisher: Elsevier

Published: 2007

Total Pages: 321

ISBN-13: 0750665726

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Dennis Nickson takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries.