Research Handbook on Street-Level Bureaucracy
Author: Peter Hupe
Publisher: Edward Elgar Publishing
Published: 2019
Total Pages: 537
ISBN-13: 1786437635
DOWNLOAD EBOOKWhen the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.