Ask a Manager
Ask a Manager

Author: Alison Green

Publisher: Ballantine Books

Published: 2018-05-01

Total Pages: 306

ISBN-13: 0399181822

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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Teaching from Rest
Teaching from Rest

Author: Sarah Mackenzie

Publisher:

Published: 2015-09-15

Total Pages: 0

ISBN-13: 9781600512872

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In the book of Philippians we are told to be anxious over nothing, and yet we are anxious over everything. We worry that our students will be "behind," that they won't score well on the SAT, get into a good college, or read enough of the Great Books. Our souls are restless, anxiously wondering if something else out there might be just a little bit better -- if maybe there is another way or another curriculum that might prove to be superior to what we are doing now. God doesn't call us to this work and then turn away to tend to other, more important matters. He promises to stay with us. He assures us that if we rely on Him alone, then He will provide all that we need. What that means on a practical level is that we have to stop fretting over every little detail. We need to stop comparing. We've got to drop the self-inflated view that we are the be-all-end-all of whether the education we are offering our students is going to be as successful as we hope it is. After all, our job is not to be successful -- success itself is entirely beside the point. It's faithfulness that He wants.

House of Leaves
House of Leaves

Author: Mark Z. Danielewski

Publisher: Pantheon

Published: 2000-03-07

Total Pages: 738

ISBN-13: 0375420525

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“A novelistic mosaic that simultaneously reads like a thriller and like a strange, dreamlike excursion into the subconscious.” —The New York Times Years ago, when House of Leaves was first being passed around, it was nothing more than a badly bundled heap of paper, parts of which would occasionally surface on the Internet. No one could have anticipated the small but devoted following this terrifying story would soon command. Starting with an odd assortment of marginalized youth -- musicians, tattoo artists, programmers, strippers, environmentalists, and adrenaline junkies -- the book eventually made its way into the hands of older generations, who not only found themselves in those strangely arranged pages but also discovered a way back into the lives of their estranged children. Now this astonishing novel is made available in book form, complete with the original colored words, vertical footnotes, and second and third appendices. The story remains unchanged, focusing on a young family that moves into a small home on Ash Tree Lane where they discover something is terribly wrong: their house is bigger on the inside than it is on the outside. Of course, neither Pulitzer Prize-winning photojournalist Will Navidson nor his companion Karen Green was prepared to face the consequences of that impossibility, until the day their two little children wandered off and their voices eerily began to return another story -- of creature darkness, of an ever-growing abyss behind a closet door, and of that unholy growl which soon enough would tear through their walls and consume all their dreams.

Lean In
Lean In

Author: Sheryl Sandberg

Publisher: Knopf

Published: 2013-03-11

Total Pages: 241

ISBN-13: 0385349955

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#1 INTERNATIONAL BESTSELLER • “A landmark manifesto" (The New York Times) that's a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential. In her famed TED talk, Sheryl Sandberg described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than eleven million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto. Lean In continues that conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg, COO of Meta (previously called Facebook) from 2008-2022, provides practical advice on negotiation techniques, mentorship, and building a satisfying career. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home.

So Long, and Thanks for All the Fish
So Long, and Thanks for All the Fish

Author: Douglas Adams

Publisher: Del Rey

Published: 2008-12-30

Total Pages: 206

ISBN-13: 0307497909

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Now celebrating the 42nd anniversary of The Hitchhiker’s Guide to the Galaxy, soon to be a Hulu original series! “A madcap adventure . . . Adams’s writing teeters on the fringe of inspired lunacy.”—United Press International Back on Earth with nothing more to show for his long, strange trip through time and space than a ratty towel and a plastic shopping bag, Arthur Dent is ready to believe that the past eight years were all just a figment of his stressed-out imagination. But a gift-wrapped fishbowl with a cryptic inscription, the mysterious disappearance of Earth’s dolphins, and the discovery of his battered copy of The Hitchhiker’s Guide to the Galaxy all conspire to give Arthur the sneaking suspicion that something otherworldly is indeed going on. God only knows what it all means. Fortunately, He left behind a Final Message of explanation. But since it’s light-years away from Earth, on a star surrounded by souvenir booths, finding out what it is will mean hitching a ride to the far reaches of space aboard a UFO with a giant robot. What else is new? “The most ridiculously exaggerated situation comedy known to created beings . . . Adams is irresistible.”—The Boston Globe

Yeah, I Said It
Yeah, I Said It

Author: Wanda Sykes

Publisher: Simon and Schuster

Published: 2004-09-21

Total Pages: 258

ISBN-13: 1416505571

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Wanda Sykes reduces people to tears -- tears of laughter. She's done so as a stand-up comic, a sitcom star, and a sports commentator for years now, and in the process she's gained a huge fan base nationwide. Now that she's conquered television, she's applying her genius to her first book, Yeah, I Said It. Here, Wanda presents hilarious and uncensored commentary on sex, family, politics, celebrities, and much more than she could ever say in a sound bite. But then again, she's a genius with a sound bite too. Here's what she says about men and football. "I used to think that football took place in this overbearing male-only environment that bled masculine domination. But the more I attend, the more I realize these football fans could actually be experiencing the straight man's gay pride parade. You see men painting each other's faces in bright colors. You see men proud to wear another man's last name on their shirt. You see some men wear no shirt at all....Hot wieners on every corner as you walk up to the main competition. Men open the back of their trunks for a little tailgating." Here's what she says about women: "Women are taking stripper classes in hopes their men will stop going to strip clubs....You can't compete with those strippers....You gotta have...the stripper mentality. In other words, the ability to lie like a dog for a measly buck. A stripper will tell your man anything for a dollar. 'Oow, I thought you were Brad Pitt.' " An uproarious and irreverent collection from one of today's foremost comedic talents, Yeah, I Said It is Wanda Sykes at her uncensored best. Here, she channels her sharp wit into funny bits on the truth as she sees it from the halls of government in Washington, D.C., to the red carpets and boardrooms of Hollywood. Imbued with her razor-sharp voice, these essays showcase Sykes's sidesplitting candor and her trademark brand of comedy.

Computers and Conversation
Computers and Conversation

Author: Paul Luff

Publisher: Academic Press

Published: 1990-01-28

Total Pages: 302

ISBN-13: 9780124595606

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In the past few years a branch of sociology, conversation analysis, has begun to have a significant impact on the design of human*b1computer interaction (HCI). The investigation of human*b1human dialogue has emerged as a fruitful foundation for interactive system design.****This book includes eleven original chapters by leading researchers who are applying conversation analysis to HCI. The fundamentals of conversation analysis are outlined, a number of systems are described, and a critical view of their value for HCI is offered.****Computers and Conversation will be of interest to all concerned with HCI issues--from the advanced student to the professional computer scientist involved in the design and specification of interactive systems.

Communicating Professionally
Communicating Professionally

Author: Catherine Sheldrick Ross

Publisher: American Library Association

Published: 2013-07-17

Total Pages: 473

ISBN-13: 155570929X

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The new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media.

Hospitality Sales and Marketing
Hospitality Sales and Marketing

Author: Howard Feiertag

Publisher: CRC Press

Published: 2019-08-15

Total Pages: 874

ISBN-13: 0429614683

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Grouped by general topic, this collection of the best "Sales Clinic" columns in Hotel Management written by Howard Feiertag over the course of 35 years provides an abundance of juicy nuggets of tips, tactics, and techniques for professionals and newbies alike in the hospitality sales field. Readers will take a journey down the road of the development of hospitality sales from the pre-technology era (when knowing how to use a typewriter was a must) to today’s reliance on digital technology, rediscovering that many of the old techniques that are still applicable today.

The Book of Yes
The Book of Yes

Author: Kevin Ward

Publisher: Createspace Independent Publishing Platform

Published: 2016-01-20

Total Pages: 152

ISBN-13: 9781523610846

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In The Book of YES, you will find the most powerful scripts in the real estate industry today. If you're tired of the same old sales scripts or if you've done away with them all together, I know how you feel because I've been there. I was tired of seeing the same B.S.(bad sales) approaches and I wanted something that felt more natural for me. So I started creating my own scripts, for the simple reason that I hated being told, "No." For me nothing was worse than that feeling of rejection. I was determined to figure out the perfect thing to say in every situation, and how to say it in a way that would cause sellers and buyers to want to say "Yes!" to me every time. This book is the result of that quest. And I've broken it in two unique parts so you can spend less time reading it, and more time using the life changing scripts inside. Part 1 will give you the foundation for making the scripts work for you. Not just some of the time, but every time! You'll master how to inspire sellers to say "YES" to you giving you the magic key to unlock the success you want as a real estate agent. Part 2 Is the actual scripts that allow you to have smooth, choreographed conversations that lead you down the path to more success and more income. included in this section are... Prospecting scripts for sellers that lead up to the listing appointment. My unique Listing Presentation Scripts with examples of exactly how to deliver them for maximum impact. The Buyer Scripts that I've personally used for years to build my own real estate business from scratch. The Objection scripts that will show you how to overcome any objection with ease and never be scrambling for words when a client throws you a curveball. In all there are 27 scripts in this book that will show you how to handle any situation, conversation, and objection that might come your way. And each script has been tested, tweaked and perfected. How do I know this? Because I've used each and every one of them to close millions of dollars worth of real estate in my nearly 2 decade career. I've also taken the time to include things I've picked up over my career that will help take you beyond the scripts... How to identify resistance and influence triggers so you can naturally use the right words and phrases that gets more clients saying YES to you. My practice techniques for memorizing and using these scripts to their full impact. You won't just be pulling words from your memory, you'll be speaking from the heart so you come across as genuine. The "tiny tweaks" that turn a regular script into something powerful. These seemingly little differences can have a huge impact in the way a prospect or client responds to what you say. The 9 Keys to more powerful conversations that go way beyond just the words you say to a client. I've mastered all 9 of these techniques and each one has made a huge difference in how I present myself to clients. The Book of YES is an action guide, not a book of theory. Think of it as YOUR PLAY BOOK for the key conversations you have with sellers and buyers. Along with the scripts you will find tactical notes on how to use the script, why it works, and when to modify the script for various situations. This book is not about intimidating your clients to agree with you, it's about inspiring them to say YES. And the more they do, the more abundance and success you will have in your life. The ultimate YES is saying YES to your goals, your dreams and your family so you can create the lifestyle that you want.