This book is a collection of the author's writings, previously published in the Harvard Business Review and other business journals, on leadership and emotional intelligence. The material has become essential reading for leaders, coaches and educators committed to fostering stellar management, increasing performance, and driving innovation. The collection reflects the evolution of Dr. Goleman's thinking about emotional intelligence, tracking the latest neuroscientific research on the dynamics of relationships, and the latest data on the impact emotional intelligence has on an organization's bottom-line. --
A collection of reproducible activities perfect for skill-building on self-awareness, emotional control, empathy, social expertness, personal influence, mastery of vision and more. Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber do not do as well.
Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.· Increasing Your Emotional Intelligence· Developing High Self-Awareness· Managing Your Emotions· Motivating Yourself· Using Your Emotional Intelligence in your Relations with Others· Developing Effective Communication Skills· Developing Interpersonal Expertise· Helping Others Help Themselves
Employing exercises, self-tests, case studies, and step-by-step instructions, Segal shows readers how to listen to their intuition and their body's messages, make those signals part of their decision-making process, and thus realize the full benefit of their emotional resources. "Unlike so many parenting books full of generalizations, this title includes specific ideas for games, projects, and even computer games. Highly recommended for all parenting collections." - Library Journal
This book can help you have an edge over those who speak or act, without thinking. You will realize why people with higher emotional intelligence never ignore their feelings, but recognize and process them, before responding to them.
It takes more than a high Intelligence Quotient (IQ) to be successful. A high Emotional Intelligence Quotient (EQ) is now recognized to be equally important. Emotional intelligence is a group of interconnected core skills: self-awareness, self-regulation, motivation, empathy and social skills. It is for that reason that many employers recognize the importance of emotional intelligence, and increasingly recruiters seek evidence of it during the selection process through an EQ test. Emotional intelligence has also become a regular item on management development/training programmes.
Unfortunately, we've all seen it happen. When faced with a problem, rather than working cooperatively to come up with a solution, your manager or colleagues come swooping in, squawking loudly, dump orders riddled with formulaic advice, and then take off, leaving you behind to clean up the mess. Or--let's be honest: there may have been a time (or three) when you have been guilty of doing this very thing yourself.While this happens in every workplace worldwide more frequently than ever, it doesn't have to. Through the story of Charlie, a seagull who doesn't understand how his management actions are holding back his flock, Dr. Travis Bradberry, reveals the three virtues of great leadership that he has used to help thousands of people and organizations deal with seagull managers in the workplace and, just as important, to avoid being one themselves.Charlie the seagull is a well-intentioned manager who, when faced with new challenges after previously leading his flock to success, fails to understand how his management style is holding back, rather than helping, his team. Through our bird's-eye view of Charlie, overconfident Scott, quiet Maya, practical Yufan and skinny, shy Alfred, we see them and the rest of the flock struggle to solve their problems while absorbing the three virtues of great leadership along the way. This entertaining and illuminating fable will help make us all more productive, less prone to depositing messes on the heads of those around us, and more able to work effectively with those who continue to squawk at us every day.
How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced 14-volume set includes every book in the series: Mindfulness Resilience Influence and Persuasion Authentic Leadership Dealing with Difficult People Focus Self-Awareness Happiness Empathy Leadership Presence Purpose, Meaning, and Passion Confidence Mindful Listening Power and Impact
Changing hearts is an important part of changing minds. Research shows that appealing to human emotion can help you make your case and build your authority as a leader. This book highlights that research and shows you how to act on it, presenting both comprehensive frameworks for developing influence and small, simple tactics you can use to convince others every day. This volume includes the work of: Nick Morgan Robert Cialdini Linda A. Hill Nancy Duarte This collection of articles includes "Understand the Four Components of Influence," by Nick Morgan; "Harnessing the Science of Persuasion," by Robert Cialdini; "Three Things Managers Should Be Doing Every Day," by Linda A. Hill and Kent Lineback; "Learning Charisma," by John Antonakis, Marika Fenley, and Sue Liechti; "To Win People Over, Speak to Their Wants and Needs," by Nancy Duarte; "Storytelling That Moves People," an interview with Robert McKee by Bronwyn Fryer; "The Surprising Persuasiveness of a Sticky Note," by Kevin Hogan; and "When to Sell with Facts and Figures, and When to Appeal to Emotions," by Michael D. Harris. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
