INTERVIEWING: Art and Skill is the only book for the basic course in Interviewing to systematically incorporate multicultural and global issues. This focus on diversity extends to interviewing across the communication spectrum in gender and culture-neutral language. Federal legislation affecting interviewing in the workplace and ethical issues affecting the interviewer are thoroughly discussed.
Since the qualitative interview resembles a good conversation, what makes somebody a good discussion partner? It's that the person listens attentively, thinks along, empathizes with what has just been said, and does not interrupt. In short, it's someone who is empathetic and interested. Is such a person a good interviewer by nature? No, as these characteristics form only the basis for a part of the "Art" referred to in the title of this book. However, the interviewer also needs additional knowledge and skills that are discussed extensively in this book. An interview should first of all have a well defined information goal. And, only when the skills of the good discussion partner merge with the researcher's knowledge, do we observe the art of the interview. This book will benefit those who are professionally involved in doing qualitative interviews or who are learning how to conduct these interviews. Contents include: A Short Introduction to Qualitative Research * The Qualitative Interview: Features, Types, and Preparation * Designing Individual Interviews * Conducting an Individual Interview * Designing a Focus Group * Conducting a Focus Group * Processing Qualitative Interviews
Look up! From the Caldecott Medal–winning creator of the hat trilogy comes a new deadpan gem. There is a spot. It is a good spot. It is the perfect spot to stand. There is no reason to ever leave. But somewhere above there is also a rock. A rock from the sky. Here comes The Rock from the Sky, a hilarious meditation on the workings of friendship, fate, shared futuristic visions, and that funny feeling you get that there’s something off somewhere, but you just can’t put your finger on it. Merging broad visual suspense with wry wit, celebrated picture book creator Jon Klassen gives us a wholly original comedy for the ages.
The Art of Investigative Interviewing, Third Edition can be used by anyone who is involved in investigative interviewing. It is a perfect combination of real, practical, and effective techniques, procedures, and actual cases. Learn key elements of investigative interviewing, such as human psychology, proper interview preparation, tactical concepts, controlling the interview environment, and evaluating the evidence obtained from the interview. Inge Sebyan Black updated the well-respected work of Charles L. Yeschke to provide everything an interviewer needs to know in order to conduct successful interviews professionally, with integrity, and within the law. This book covers the myriad factors of an interview — including issues of evidence, rapport, deception, authority, and setting — clearly and effectively. It also includes a chapter on personnel issues and internal theft controls. - Provides guidance on conducting investigative interviews professionally and ethically - Includes instructions for obtaining voluntary confessions from suspects, victims, and witnesses - Builds a foundation of effective interviewing skills with guidance on every step of the process, from preparation to evaluating evidence obtained in an interview
The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
There are a lot of organizations concerned about arresting attrition given the war for talent situation. Industry is confronted with ever increasing competition and crunch for Human Capital, which happens to be the only cutting edge for survival. If the intake process becomes a robust filter to eliminate wrong resources at the very entry point itself, it would certainly prove to be a great enabler. The end outcome should be 'Right Hire' and not 'Best Hire'. This book attempts to provide a working tool/guide for all the interviewers/practicing managers to better their interviewing skills. This book is intended to help the reader to build skills in the recruitment interview process as the main objective. As most managers involved in the interviewing process have very less or no training, this book intends to serve as a self help guide to those who wish to sharpen their skills at their own pace. As a by product, the reader would also get insights about A. Interviewing for An Assessment Center ProcessB. Behavioral Event Interviewing for competency mapping purposesC. Performance Interviews to understand the way an employee is performing D. In general interact with an individual as to what he/she stands for
Using an expert interview approach to primary research, this book shares secrets from professional researchers for integrating online skills with interviews, hands-on public records research, and documents and printed materials not available on the Internet. Provided are tips and resources for using online research to locate sources, prepare for interviews, and evaluate information. Topics covered include getting through gatekeepers, obtaining hard-to-find information, and using primary sources to complement online research.
This Handbook Is Designed To Meet Every Need Of The Students Of Journalism And Other Disciplines Who Wish To Acquire Communication, Reporting And Editing Skills.
