Interpersonal Skills in Organizations
Interpersonal Skills in Organizations

Author: Suzanne C. De Janasz

Publisher: McGraw-Hill/Irwin

Published: 2002

Total Pages: 0

ISBN-13: 9780072441222

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This experiential, workbook-style text focuses on key skill sets necessary for personal and managerial success in organizations today. These skill sets are:·Intrapersonal skills - those skills essential for understanding oneself and one's personality: perception, awareness, disclosure and trust, value clarification, goal setting, identifying barriers to personal change and time-and stress-management. ·Interpersonal skills - those skills necessary for working with others: conveying verbal messages, listening and non-verbal communication, giving and receiving feedback, communicating with diverse others and overcoming barriers to communication.·Team skills - those skills required for understanding and working in teams: forming, leading and facilitating teams, decision-making [including ethical decision frameworks], problem-solving, running meetings and project management.·Advanced interpersonal skills - those skills needed for leading and developing others: coaching and mentoring, empowerment and delegation, persuasion, networking, politicking, negotiation and conflict management.

Interpersonal Communication Skills in the Workplace
Interpersonal Communication Skills in the Workplace

Author: Perry MCINTOSH

Publisher: AMACOM Div American Mgmt Assn

Published: 2008-07-10

Total Pages: 226

ISBN-13: 0761215115

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Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Effective Communication in Organisations
Effective Communication in Organisations

Author: Michael Fielding

Publisher: Juta and Company Ltd

Published: 2006

Total Pages: 628

ISBN-13: 9780702166501

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With a focus on outcomes-based education, this business communication manual caters to the needs of students of business communication at universities, technikons, and private colleges with updated information on writing e-mail messages and using the Internet. Adopting the premise that poor communication can cost an organization business and competitive status in the marketplace, this text focuses on refining and clarifying the products of communication within the company and with the public. Particular focus is paid to interpersonal conversation in small groups, formal meetings, and interviews; written clarity in internal business plans, e-mails, and memos; accessible materials for mass communication and public relations; and rules of basic grammar and punctuation. Examples of all mentioned tools are provided along with the theory and practice of their use.

Communication in the Workplace: A Practical Guide to Improve Interpersonal Communication in the Workplace for Better Environment, Client Relationships
Communication in the Workplace: A Practical Guide to Improve Interpersonal Communication in the Workplace for Better Environment, Client Relationships

Author: David L. Lewis

Publisher: Independently Published

Published: 2019-03-31

Total Pages: 246

ISBN-13: 9781092221221

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How to Improve Your Communication Skills in the Workplace, Organization and in Your Personal Life Good communication is an important skill in any environment, organization with human interactions. moreover, when it comes to communication in the business, effective communication is an integral element to business success. This book contains: Internal Workplace Communication External Workplace Communication Group Workplace Communication How to Communicate Effectively at Work How to Deal with a Difficult Boss and Still Keep Your Job Choosing to Get Better at Explaining Things At Work Steps of Developing Effective Workplace Communication Skills Techniques to Develop and Display Open-mindedness, Empathy and Respect in Workplace Communication Workplace Communication Techniques And more In any organizations, good communication isn't just about resolving conflict. Good communication is an important elements in client relationships, profitability, team effectiveness, and employee engagement. Building healthy working relationships is vital to any business success. A major part of this is understanding your own personal communication style, how you can influence other people, and how to use your communication style to create effective business relationship and it isn¡ ̄t just about being able to more accurately speaking and concisely present your thought and ideas. It¡ ̄s also not just about resolving conflict or creating a more positive team environment it is essential to sales, client relationships, better team environment, company culture, employee and team management engagement. The most comprehensive guide for interpersonal communication in the workplace for better productive environment, client relationships, team development, and employee engagement! Order Communication in the workplace Book, and learn to write more effectively, communicate with customers and employees, and craft compelling communication plans and proposals, as well as communication skills training for difficult situations, such as dealing and managing.

Opportunities and Challenges for Computational Social Science Methods
Opportunities and Challenges for Computational Social Science Methods

Author: Abanoz, Enes

Publisher: IGI Global

Published: 2022-03-18

Total Pages: 277

ISBN-13: 1799885550

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We are living in a digital era in which most of our daily activities take place online. This has created a big data phenomenon that has been subject to scientific research with increasingly available tools and processing power. As a result, a growing number of social science scholars are using computational methods for analyzing social behavior. To further the area, these evolving methods must be made known to sociological research scholars. Opportunities and Challenges for Computational Social Science Methods focuses on the implementation of social science methods and the opportunities and challenges of these methods. This book sheds light on the infrastructure that should be built to gain required skillsets, the tools used in computational social sciences, and the methods developed and applied into computational social sciences. Covering topics like computational communication, ecological cognition, and natural language processing, this book is an essential resource for researchers, data scientists, scholars, students, professors, sociologists, and academicians.

Professional Communication at Work
Professional Communication at Work

Author: Joseph L. Chesebro

Publisher: Routledge

Published: 2014-07-17

Total Pages: 284

ISBN-13: 1317679318

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This text prepares future professionals for success in the workplace through identifying interpersonal communication skills and strategies and exploring when, how, and why to use them. Informed by academic research, professional literature, and author Joseph L. Chesebro’s own experiences, the text explores and demonstrates the skills that have facilitated Chesebro’s own students to find work and to succeed in their professional lives. Offering a very practical focus on such topics as handling conflict and giving dynamic presentations, Professional Communication at Work also covers essential interpersonal communication skills that are often not discussed, such as: Using networking when job hunting; Earning a good reputation as a new employee Using storytelling and questioning more often Developing coaching relationships with the best senior employees in our workplace, Practicing and developing new skills on our own, and Using workplace politics in a positive and constructive way to accomplish our goals. Utilizing the approach of a supportive communication coach, this text will help readers gain a variety of practical communication strategies they can apply to contribute to success in their own careers.

Introduction to Business
Introduction to Business

Author: Lawrence J. Gitman

Publisher:

Published: 2024-09-16

Total Pages: 1455

ISBN-13:

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Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.

Workplace Communication
Workplace Communication

Author: Leena Mikkola

Publisher: Routledge

Published: 2019-11-14

Total Pages: 207

ISBN-13: 0429589476

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This book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment. Maintaining a productive and healthy workplace is predicated on interpersonal communication between people. In organizations, efficient communication is the foundation of all actions. Contributors to this book cover communication issues in relationships, teams, meetings, leadership, competence, diversity, organizational entry, social support, and digital environments in the workplace. The book illustrates all these issues in detail by presenting both relevant research findings and their practical implications in working life. Workplace Communication is ideal for current and future employees, directors, supervisors and managers, instructors, and consultants in knowledge-based expertise work. The book is appropriate for courses in organizational and leadership communication or interpersonal communication in a workplace setting.

Business Communication
Business Communication

Author: Peter Hartley

Publisher: Psychology Press

Published: 2002

Total Pages: 404

ISBN-13: 9780415195508

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Topics covered include interpersonal communication, group communication, written presentation, oral presentation and the use of electronic media.

Culture, Communication, and Cooperation
Culture, Communication, and Cooperation

Author: Patricia Olivia Covarrubias

Publisher: Rowman & Littlefield

Published: 2002

Total Pages: 190

ISBN-13: 9780742511200

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Culture, Communication, and Cooperation treats a broad topic_communication and effectiveness in organizations_in a very concrete way. Patricia Covarrubias presents an engaging and original ethnographic study of approximately 550 workers in a Mexican industrial organization in Veracruz. She studies the complex interpersonal networks formed and destroyed by language subtleties, specifically terms of personal address (to and usted), and draws larger conclusions about language, culture, and social interaction in businesses and organizations_and also about beliefs and values that are central to Mexican culture. While the book specifically targets students and scholars of organizational communication, those with an interest in Mexican language and culture will also want to read Culture, Communication, and Cooperation_now available in paperback.