Working the Past
Working the Past

Author: Charlotte Linde

Publisher: Oxford University Press

Published: 2009

Total Pages: 260

ISBN-13: 019514029X

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Stories told within institutions play a powerful role, helping to define not only the institution itself, but also its individual members. How do institutions use stories? How do those stories both preserve the past and shape the future? To what extent does narrative construct both collective and individual identity? Charlotte Linde's unique and far-reaching study addresses these questions by looking at the interplay of narratives, memory, and identity in a large insurance company. Her detailed ethnography looks at the role of stories within the institution and how they are employed by its members in both private and group settings. Analyzing the re-telling of certain key stories, she shows how the formation of "core" stories and their multiple re-tellings and modifications provide a means of formulating and promoting a cohesive group identity - which in turn shapes the stories and identities of the individuals within the collective. Linde also looks at silences, and how stories not told also convey their version of the past. Working the Past shows how stories that might otherwise be seen as part of mundane daily life are in fact utterly essential to the formation and maintenance of individual and group identity. Her original research will appeal to those interested in narrative studies, linguistics, anthropology, sociology, and institutional memory.

Institutional Memory as Storytelling
Institutional Memory as Storytelling

Author: Jack Corbett

Publisher: Cambridge University Press

Published: 2020-12-24

Total Pages: 126

ISBN-13: 1108805930

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How do bureaucracies remember? The conventional view is that institutional memory is static and singular, the sum of recorded files and learned procedures. There is a growing body of scholarship that suggests contemporary bureaucracies are failing at this core task. This Element argues that this diagnosis misses that memories are essentially dynamic stories. They reside with people and are thus dispersed across the array of actors that make up the differentiated polity. Drawing on four policy examples from four sectors (housing, energy, family violence and justice) in three countries (the UK, Australia and New Zealand), this Element argues that treating the way institutions remember as storytelling is both empirically salient and normatively desirable. It is concluded that the current conceptualisation of institutional memory needs to be recalibrated to fit the types of policy learning practices required by modern collaborative governance.

NATO's Lessons in Crisis
NATO's Lessons in Crisis

Author: Heidi Hardt

Publisher: Oxford University Press

Published: 2018

Total Pages: 297

ISBN-13: 019067217X

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In crisis management operations, strategic errors can cost lives. Some international organizations (IOs) learn from these failures whereas others tend to repeat them. Given that they have high rates of turnover, how is it possible that any IO retains knowledge about the past? This book introduces an argument for how and why IOs develop institutional memory from their efforts to manage crises. Findings indicate that the design of an IO's learning infrastructure (e.g. lessons learned offices and databases) can inadvertently disincentivize IO elites from using it to share knowledge about strategic errors. Elites - high-level officials in IOs - perceive reporting to be a risky endeavour. In response, they develop institutional memory by creating and using informal processes, including transnational interpersonal networks, private documentation and conversations during crisis management exercises. The result is an institutional memory that is highly dependent on only a handful of individuals. The book draws on the author's interviews and a survey experiment with 120 NATO elites across four countries. Cases of NATO crisis management in Afghanistan, Libya and Ukraine further illustrate the development of institutional memory. Findings challenge existing research on organizational learning by suggesting that formal learning processes alone are insufficient for ensuring that learning happens. The book also offers recommendations to policymakers for strengthening the learning capacity of IOs.

Incorrect Merciful Impulses
Incorrect Merciful Impulses

Author: Camille Rankine

Publisher: Copper Canyon Press

Published: 2016-08-01

Total Pages: 90

ISBN-13: 1619321491

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"A poet to watch."—O Magazine "I tell the truth, but I try to be kind about it."—Camille Rankine in 12 Questions Named "a poet to watch" by O Magazine, Camille Rankine's debut collection is a series of provocations and explorations. Rankine's short, lyric poems are sharp, agonized, and exquisite, exploring themes of doubt and identity. The collection's sense of continuity and coherence comes through recurring poem types, including "still lifes," "instructions," and "symptoms." From "Symptoms of Aftermath": …When I am saved, a slim nurse leans out of the white light. I need to hear your voice, sweetheart. I see my escape. I walk into the water. The sky is blue like the ocean, which is blue like the sky. Camille Rankine is the author of the chapbook Slow Dance with Trip Wire, selected by Cornelius Eady for the Poetry Society of America's Chapbook Fellowship. The recipient of a 2010 "Discovery" / Boston Review Poetry Prize and a MacDowell fellowship, her poetry appears in Boston Review, Denver Quarterly, Tin House, and other publications. Currently, she is assistant director of the MFA program in creative writing at Manhattanville College and lives in Harlem.

Memory and Identity in the Learned World
Memory and Identity in the Learned World

Author: Koen Scholten

Publisher: BRILL

Published: 2022-03-16

Total Pages: 365

ISBN-13: 9004507159

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Memory and Identity in the Learned World offers a detailed and varied account of community formation in the early modern world of learning and science. The book traces how collective identity, institutional memory and modes of remembrance helped to shape learned and scientific communities. The case studies in this book analyse how learned communities and individuals presented and represented themselves, for example in letters, biographies, histories, journals, opera omnia, monuments, academic travels and memorials. By bringing together the perspectives of historians of literature, scholarship, universities, science, and art, this volume studies knowledge communities by looking at the centrality of collective identity and memory in their formations and reformations. Contributors: Lieke van Deinsen, Karl Enenkel, Constance Hardesty, Paul Hulsenboom, Dirk van Miert, Alan Moss, Richard Kirwan, Koen Scholten, Floris Solleveld, and Esther M. Villegas de la Torre.

The Organization of Knowledge
The Organization of Knowledge

Author: Jack Andersen

Publisher: Emerald Group Publishing

Published: 2017-08-01

Total Pages: 120

ISBN-13: 1787149641

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Through different theoretical and analyses glasses, this book critically examines the organization of knowledge as it is involved in matters of digital communication, the social, cultural, and political consequences of classifying, and how particular historical contexts shape ideas of information and what information to classify and record.

The Oxford Handbook of Memory
The Oxford Handbook of Memory

Author: Endel Tulving

Publisher: Oxford University Press

Published: 2005-05-05

Total Pages: 720

ISBN-13: 0190292865

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The strengths and weaknesses of human memory have fascinated people for hundreds of years, so it is not surprising that memory research has remained one of the most flourishing areas in science. During the last decade, however, a genuine science of memory has emerged, resulting in research and theories that are rich, complex, and far reaching in their implications. Endel Tulving and Fergus Craik, both leaders in memory research, have created this highly accessible guide to their field. In each chapter, eminent researchers provide insights into their particular areas of expertise in memory research. Together, the chapters in this handbook lay out the theories and presents the evidence on which they are based, highlights the important new discoveries, and defines their consequences for professionals and students in psychology, neuroscience, clinical medicine, law, and engineering.

Corporate Memory
Corporate Memory

Author: Kenneth A. Megill

Publisher: Walter de Gruyter

Published: 2005-08-25

Total Pages: 155

ISBN-13: 3598440111

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'Corporate memory' is the body of information that an organization needs to keep for re-use. It is the active and historical information that an organization has that is worth sharing, managing and preserving to enable it to function effectively. This book is aimed at records managers and archivists, who are responsible for maintaining and managing information within an organization. It describes fully the most up-to-date methods and approaches to this essential function. In addition, it also discusses the adoption of an international standard for record management.

Successes and Failures of Knowledge Management
Successes and Failures of Knowledge Management

Author: Jay Liebowitz

Publisher: Morgan Kaufmann

Published: 2016-06-17

Total Pages: 242

ISBN-13: 0128053372

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Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization's fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization. - Provides keen insights for knowledge management practitioners and educators - Conveys KM lessons learned through both successes and failures - Includes straightforward, jargon-free case studies and research developed by the leading KM researchers and practitioners across industries

Legal Institutions and Collective Memories
Legal Institutions and Collective Memories

Author: Susanne Karstedt

Publisher: Bloomsbury Publishing

Published: 2009-08-03

Total Pages: 428

ISBN-13: 1847315232

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In recent decades the debate among scholars, lawyers, politicians and others about how societies deal with their past has been constant and intensive. 'Legal Institutions and Collective Memories' situates the processes of transitional justice at the intersection between legal procedures and the production of collective and shared meanings of the past. Building upon the work of Maurice Halbwachs, this collection of essays emphasises the extended role and active involvement of contemporary law and legal institutions in public discourse about the past, and explores their impact on the shape that collective memories take in the course of time. The authors uncover a complex pattern of searching for truth, negotiating the past and cultivating the art of forgetting. Their contributions explore the ambiguous and intricate links between the production of justice, truth and memory. The essays cover a broad range of legal institutions, countries and topics. These include transitional trials as 'monumental spectacles' as well as constitutional courts, and the restitution of property rights in Central and Eastern Europe and Australia. The authors explore the biographies of victims and how their voices were repressed, as in the case of Korean Comfort Women. They explore the role of law and legal institutions in linking individual and collective memories in the transitional period through processes of lustration, and they analyse divided memories about the past and their impact on future reconciliation in South Africa. The collection offers a genuinely comparative approach, allied to cutting-edge theory