Quantitative Models for Performance Evaluation and Benchmarking
Quantitative Models for Performance Evaluation and Benchmarking

Author: Joe Zhu

Publisher: Springer

Published: 2014-09-11

Total Pages: 419

ISBN-13: 3319066471

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The author is one of the prominent researchers in the field of Data Envelopment Analysis (DEA), a powerful data analysis tool that can be used in performance evaluation and benchmarking. This book is based upon the author’s years of research and teaching experiences. It is difficult to evaluate an organization’s performance when multiple performance metrics are present. The difficulties are further enhanced when the relationships among the performance metrics are complex and involve unknown tradeoffs. This book introduces Data Envelopment Analysis (DEA) as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. Conventional and new DEA approaches are presented and discussed using Excel spreadsheets — one of the most effective ways to analyze and evaluate decision alternatives. The user can easily develop and customize new DEA models based upon these spreadsheets. DEA models and approaches are presented to deal with performance evaluation problems in a variety of contexts. For example, a context-dependent DEA measures the relative attractiveness of similar operations/processes/products. Sensitivity analysis techniques can be easily applied, and used to identify critical performance measures. Two-stage network efficiency models can be utilized to study performance of supply chain. DEA benchmarking models extend DEA’s ability in performance evaluation. Various cross efficiency approaches are presented to provide peer evaluation scores. This book also provides an easy-to-use DEA software — DEAFrontier. This DEAFrontier is an Add-In for Microsoft® Excel and provides a custom menu of DEA approaches. This version of DEAFrontier is for use with Excel 97-2013 under Windows and can solve up to 50 DMUs, subject to the capacity of Excel Solver. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational performance issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, public services and many other industries.

Measuring Performance and Benchmarking Project Management at the Department of Energy
Measuring Performance and Benchmarking Project Management at the Department of Energy

Author: National Research Council

Publisher: National Academies Press

Published: 2005-08-01

Total Pages: 52

ISBN-13: 0309181763

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In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.

Benchmarking for Performance Evaluation
Benchmarking for Performance Evaluation

Author: Subhash C. Ray

Publisher: Springer

Published: 2015-03-25

Total Pages: 292

ISBN-13: 8132222539

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This book provides a detailed introduction to the theoretical and methodological foundations of production efficiency analysis using benchmarking. Two of the more popular methods of efficiency evaluation are Stochastic Frontier Analysis (SFA) and Data Envelopment Analysis (DEA), both of which are based on the concept of a production possibility set and its frontier. Depending on the assumed objectives of the decision-making unit, a Production, Cost, or Profit Frontier is constructed from observed data on input and output quantities and prices. While SFA uses different maximum likelihood estimation techniques to estimate a parametric frontier, DEA relies on mathematical programming to create a nonparametric frontier. Yet another alternative is the Convex Nonparametric Frontier, which is based on the assumed convexity of the production possibility set and creates a piecewise linear frontier consisting of a number of tangent hyper planes. Three of the papers in this volume provide a detailed and relatively easy to follow exposition of the underlying theory from neoclassical production economics and offer step-by-step instructions on the appropriate model to apply in different contexts and how to implement them. Of particular appeal are the instructions on (i) how to write the codes for different SFA models on STATA, (ii) how to write a VBA Macro for repetitive solution of the DEA problem for each production unit on Excel Solver, and (iii) how to write the codes for the Nonparametric Convex Frontier estimation. The three other papers in the volume are primarily theoretical and will be of interest to PhD students and researchers hoping to make methodological and conceptual contributions to the field of nonparametric efficiency analysis.

Performance Evaluation
Performance Evaluation

Author: Harald Dyckhoff

Publisher: Springer Nature

Published: 2020-01-13

Total Pages: 115

ISBN-13: 3030387321

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This book examines performance evaluation in the context of assessing the non-financial outcomes of human activities. The topic is particularly relevant when economic, environmental or social performance has to be evaluated, e.g. the efficiency of actions and the lifecycles of products. The authors combine multi-criteria decision-making and production theories to develop a theoretical and methodological foundation for performance evaluation. They also demonstrate the typical pitfalls that are hindering the implementation of contemporary methods in practice. Special emphasis is placed on efficiency measurement with data envelopment analysis (DEA), and on data aggregation in life cycle assessment (LCA).

Supply Chain Performance Evaluation
Supply Chain Performance Evaluation

Author: Farhad Hosseinzadeh Lotfi

Publisher: Springer Nature

Published: 2023-05-02

Total Pages: 453

ISBN-13: 3031282477

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The authors of this book tried to make these experiences available to those interested, considering the experience of several years of training, research, and implementation of projects in the supply chain performance evaluation field. This book intends to identify the current performance and competitive position of that supply chain compared to other supply chains by presenting and reviewing the techniques and models for measuring the efficiency and performance of the supply chain. Determining the performance of a supply chain is a good description of the status quo (what is). Determining the performance of a supply chain is useful for describing the past and present of supply chain processes, and on the other hand, it can be used to set performance goals and initiate the improvement process. To realize this, a strategic framework or model is needed to be able to extract indicators related to the efficiency of the supply chain and design the appropriate model.

Encyclopedia of Data Warehousing and Mining
Encyclopedia of Data Warehousing and Mining

Author: Wang, John

Publisher: IGI Global

Published: 2005-06-30

Total Pages: 1382

ISBN-13: 1591405599

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Data Warehousing and Mining (DWM) is the science of managing and analyzing large datasets and discovering novel patterns and in recent years has emerged as a particularly exciting and industrially relevant area of research. Prodigious amounts of data are now being generated in domains as diverse as market research, functional genomics and pharmaceuticals; intelligently analyzing these data, with the aim of answering crucial questions and helping make informed decisions, is the challenge that lies ahead. The Encyclopedia of Data Warehousing and Mining provides a comprehensive, critical and descriptive examination of concepts, issues, trends, and challenges in this rapidly expanding field of data warehousing and mining (DWM). This encyclopedia consists of more than 350 contributors from 32 countries, 1,800 terms and definitions, and more than 4,400 references. This authoritative publication offers in-depth coverage of evolutions, theories, methodologies, functionalities, and applications of DWM in such interdisciplinary industries as healthcare informatics, artificial intelligence, financial modeling, and applied statistics, making it a single source of knowledge and latest discoveries in the field of DWM.

Sustainability of Young Companies–Contemporary Trends and Challenges
Sustainability of Young Companies–Contemporary Trends and Challenges

Author: Marek Jabłoński

Publisher: MDPI

Published: 2019-07-11

Total Pages: 244

ISBN-13: 3039211854

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Ensuring the sustainability of early stage companies and increasing awareness of the need for balancing targets against different stakeholder groups among young companies are not well developed. Young companies, in the first place, want to achieve financial success very often without regard for aspects such as the environment, positive relationships with employees, suppliers or other stakeholder groups, fulfilling requirements of labor law, etc. Another issue is that of companies whose business models are based on actuarially-preferred concepts, such as sharing economy, sustainable development, e-comers, e-commerce, renewable energy, social media, and others. A key issue is the resignation of companies from an approach to business, based on the foundations of classical economics to the sharing economy. Theory and practice seek new solutions in the sphere of value sharing in these new areas of sharing, and innovative forms of its implementation. Intriguing is the relationship of these business models with sustainability issues, as well as wondering how technology can influence sustainability. A contemporary approach to consumer value fits in with the assumption of a shared economy. It is interesting how it affects the assumptions of sustainability of business. The ongoing changes in the value system of potential consumers create new conditions for the design of sustainability business models and creation of innovation.

System Performance Evaluation
System Performance Evaluation

Author: Erol Gelenbe

Publisher: CRC Press

Published: 2000-03-24

Total Pages: 470

ISBN-13: 9780849323577

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Throughout successive generations of information technology, the importance of the performance evaluation of software, computer architectures, and computer networks endures. For example, the performance issues of transaction processing systems and redundant arrays of independent disks replace the virtual memory and input-output problems of the 70s. ATM performance issues supercede those associated with electronic telephony of the 70s. As performance issues evolve with the technologies, so must our approach to evaluation. In System Performance Evaluation: Methodologies and Applications, top academic and industrial experts review the major issues now faced in this arena. In a series of structured, focused chapters, they present the state-of-the-art in performance methodologies and applications. They address developments in analytical modeling and its interaction with detailed analysis of measurement data. They also discuss performance evaluation methodologies for large-scale software systems - in general and in the context of critical applications, such as nuclear reactor control and air transportation systems. With its particular emphasis on network performance for wireless networks, the Internet, and ATM networking, System Performance Evaluation becomes the ideal vehicle for professionals in computer architecture, networking, and software engineering to stay up-to-date and proficient in this essential aspect of information technology.