Innovative Perspectives on Public Administration in the Digital Age
Innovative Perspectives on Public Administration in the Digital Age

Author: Manoharan, Aroon P.

Publisher: IGI Global

Published: 2018-05-25

Total Pages: 349

ISBN-13: 1522559671

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As governments worldwide are entering the digital age, there are increasing expectations from citizens and stakeholders for a more responsive, efficient, and open government. Innovations in information technology and web technologies can facilitate these changes. Innovative Perspectives on Public Administration in the Digital Age is a critical scholarly resource that examines the prevalence of e-government and the advancements of information systems to facilitate a government that is more open and accessible to citizens and businesses. Highlighting coverage on a broad range of topics such as online civic engagement, e-petition, and privacy and security, this publication is geared toward academicians, practitioners, and government officials seeking current and relevant research on the use of online and technological systems for the advancement of government and public policy.

Information and Communication Technologies in Public Administration
Information and Communication Technologies in Public Administration

Author: Christopher Reddick

Publisher: CRC Press

Published: 2015-04-08

Total Pages: 352

ISBN-13: 1482239302

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An examination of how information technology (IT) can be used in public administration, Information and Communication Technologies in Public Administration: Innovations from Developed Countries examines global perspectives on public administration and IT innovations. This book illustrates the theoretical context of current policies, issues, and imp

From Government to E-Governance: Public Administration in the Digital Age
From Government to E-Governance: Public Administration in the Digital Age

Author: Islam, Muhammad Muinul

Publisher: IGI Global

Published: 2012-07-31

Total Pages: 367

ISBN-13: 1466619104

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From Government to E-Governance: Public Administration in the Digital Age will aim to provide relevant theoretical frameworks, past experiences, and the latest empirical research findings in the area of public administration systems that existed in earlier civilizations, as well as e-governance-introduced modern times. The target audience of this book will be composed of academics, students, civil servants, researchers, and policy advisors teaching and studying public administration and public policy, thinking to bring administrative reforms and working in government.

Digital Government and Public Management
Digital Government and Public Management

Author: J. Ramon Gil-Garcia

Publisher: Routledge

Published: 2021-12-26

Total Pages: 171

ISBN-13: 1000535940

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In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government institutions. At the same time, universal needs for human and social development, environmental protection, commercial and financial stability, and scientific and technological advancement demand governmental attention. In this complex and changing environment, governments are still expected to provide for the public good through legal and political processes, and public programs and services. Digital transformation, electronic government, government 2.0, and electronic governance are just some of the labels used to characterize the ideas and actions that underlie adaptation, transformation, and reform efforts. This book contributes to the ongoing dialog within the digital government research and practice community by addressing leadership and management challenges through the interplay of five interconnected themes: management, policy, technology, data, and context. These themes are evident in a wide range of topics including policy informatics, smart cities, cross-boundary information sharing, service delivery, and open government, among others. Accordingly, it includes chapters that explore these themes conceptually and empirically and that emphasize the importance of context, the need for cross‐boundary thinking and action, a public value approach to performance, and the multi‐dimensional capabilities necessary to succeed in a dynamic, multi‐stakeholder environment. The chapters in this book were originally published as a special issue of the journal, Public Management Review.

Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services: Emerging Research and Opportunities
Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services: Emerging Research and Opportunities

Author: Vij Mali, Nidhi

Publisher: IGI Global

Published: 2019-08-16

Total Pages: 202

ISBN-13: 1522554130

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Digital innovations are often non-linear, non-incremental, and perhaps at times, disruptive processes that have transformed private as well as public service delivery. The rise of digitization has not only overhauled the governance system and enabled greater government-citizen engagement but has also revolutionized public administration. For public organizations to thrive, it is imperative to understand the challenges and applications that digitization can create for the development, deployment, and management of public service processes. Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services: Emerging Research and Opportunities is a comprehensive research book that combines theory and practice, reflecting on public administrative governance and citizen engagement implications of digital innovations and strategies, and how and when they can make a difference in the area of digital application in public administration. Highlighting topics such as e-government, electronic payments, and text mining, this publication is ideal for public administrators, policymakers, government officials, executives, administrators, researchers, academicians, and practitioners in the fields of computer science, information technology, citizen engagement, public management, and governance.

Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities
Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities

Author: Rodríguez Bolívar, Manuel Pedro

Publisher: IGI Global

Published: 2020-06-25

Total Pages: 258

ISBN-13: 1799815285

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The development of social technologies has brought about a new era of political planning and government interactions. In addition to reducing costs in city resource management, ICT and social media can be used in emergency situations as a mechanism for citizen engagement, to facilitate public administration communication, etc. In spite of all these advantages, the application of technologies by governments and the public sector has also fostered debate in terms of cyber security due to the vulnerabilities and risks that can befall different stakeholders. It is necessary to review the most recent research about the implementation of ICTs in the public sector with the aim of understanding both the strengths and the vulnerabilities that the management models can entail. Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities is a collection of innovative research on the methods and applications of ICT implementation in the public sector that seeks to allow readers to understand how ICTs have forced public administrations to undertake reforms to both their workflow and their means of interacting with citizens. While highlighting topics including e-government, emergency communications, and urban planning, this book is ideally designed for government officials, public administrators, public managers, policy holders, policymakers, public consultants, professionals, academicians, students, and researchers seeking current research on the digital communication channels between elected officials and the citizens they represent.

The Virtual Public Servant
The Virtual Public Servant

Author: Stephen Jeffares

Publisher: Springer Nature

Published: 2020-11-30

Total Pages: 285

ISBN-13: 3030540847

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With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice. These advances not only promise unprecedented levels of control and convenience at a reduced cost but also claim to connect, to empathise, and to build trust. This book documents how—after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service—the tech industry is promising to re-humanise our frontline public services. It breaks out of disciplinary silos and moves us on from the polarised hype vs. fear discussion on the future of work. It does so through in-depth Q-methodology interviews with a wide range of frontline public servants, from doctors to librarians, from social workers to school receptionists, and from police officers to call handlers. The first of its kind, this book should be of interest across the social sciences and to anyone concerned with how recent measures to digitise and automate our services are paving the way for the development of full-blown AI in frontline work.

Facebook Nation
Facebook Nation

Author: Newton Lee

Publisher: Springer Nature

Published: 2022-02-02

Total Pages: 571

ISBN-13: 1071618679

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This book explores total information awareness empowered by social media. At the FBI Citizens Academy in February 2021, I asked the FBI about the January 6 Capitol riot organized on social media that led to the unprecedented ban of a sitting U.S. President by all major social networks. In March 2021, Facebook CEO Mark Zuckerberg, Google CEO Sundar Pichai, and Twitter CEO Jack Dorsey appeared before Congress to face criticism about their handling of misinformation and online extremism that culminated in the storming of Capitol Hill. With more than three billion monthly active users, Facebook family of apps is by far the world's largest social network. Facebook as a nation is bigger than the top three most populous countries in the world: China, India, and the United States. Social media has enabled its users to inform and misinform the public, to appease and disrupt Wall Street, to mitigate and exacerbate the COVID-19 pandemic, and to unite and divide a country. Mark Zuckerberg once said, "We exist at the intersection of technology and social issues." He should have heeded his own words. In October 2021, former Facebook manager-turned-whistleblower Frances Haugen testified at the U.S. Senate that Facebook's products "harm children, stoke division, and weaken our democracy." This book offers discourse and practical advice on information and misinformation, cybersecurity and privacy issues, cryptocurrency and business intelligence, social media marketing and caveats, e-government and e-activism, as well as the pros and cons of total information awareness including the Edward Snowden leaks. "Highly recommended." - T. D. Richardson, Choice Magazine "A great book for social media experts." - Will M., AdWeek "Parents in particular would be well advised to make this book compulsory reading for their teenage children..." - David B. Henderson, ACM Computing Reviews

Contemporary Politics and Social Movements in an Isolated World: Emerging Research and Opportunities
Contemporary Politics and Social Movements in an Isolated World: Emerging Research and Opportunities

Author: Stacey, Emily

Publisher: IGI Global

Published: 2021-10-29

Total Pages: 167

ISBN-13: 1799876160

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As global leaders use more nationalistic rhetoric, they are supporting their words with policies that are dividing the population and bringing an end to the diverse, multicultural, and postmodern aspects of the era of globalization. This could have a lasting negative effect on international politics and cooperation on issues of grave concern such as global terrorism, climate change, and global pandemics. Contemporary Politics and Social Movements in an Isolated World: Emerging Research and Opportunities discusses in detail the developing new world order in an era of politics that seemingly eschews globalization and international cooperation. This text details the aftermath of the 2020 election and foreshadows the events to come based on the outcome of the election in the USA as well as the progression of politics afterwards. Covering topics such as comparative politics, isolationism, and international communities, this text is an essential resource for political science departments, international relations scholars, students, professors, politicians, researchers, and academicians..

Electronic Government
Electronic Government

Author: Marijn Janssen

Publisher: Springer Nature

Published: 2022-08-30

Total Pages: 591

ISBN-13: 3031150864

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Chapters 6, 24, 26 and 36 are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.