Incident Management for Operations

Incident Management for Operations

Author: Rob Schnepp

Publisher: "O'Reilly Media, Inc."

Published: 2017-06-20

Total Pages: 136

ISBN-13: 1491917792

DOWNLOAD EBOOK

Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded


Wildland Fire Incident Management Field Guide

Wildland Fire Incident Management Field Guide

Author: NWCG

Publisher: NWCG Training Branch

Published: 2014-06-06

Total Pages: 160

ISBN-13:

DOWNLOAD EBOOK

The Wildland Fire Incident Management Field Guide is a revision of what used to be called the Fireline Handbook, PMS 410-1. This guide has been renamed because, over time, the original purpose of the Fireline Handbook had been replaced by the Incident Response Pocket Guide, PMS 461. As a result, this new guide is aimed at a different audience, and it was felt a new name was in order.


Agroterrorism

Agroterrorism

Author: Jason B. Moats

Publisher: Texas A&M University Press

Published: 2007-03-30

Total Pages: 209

ISBN-13: 158544586X

DOWNLOAD EBOOK

“In many cases, the communities most ill-prepared to deal with . . . terrorism incidents,” Jason B. Moats writes in the introduction to this book, “are the rural communities that provide . . . food and crops.” Having conducted training across the country for first responders in cities, small towns, and rural communities, Moats for the first time gathers here the knowledge gleaned from research and nearly twenty years’ experience in emergency services and emergency training. Whether used in the field or in the classroom, this manual is designed to help rural communities prepare for an act of agroterrorism. It explains why the U.S. agriculture industry is a target for terrorists and how farms and farming communities across the country are vulnerable. The author lists known biological and chemical agents and their effects, explains model systems for supporting emergency response efforts, and lays out proven plans for gathering personnel and other resources in an orderly, coordinated way. In Agroterrorism: A Guide for First Responders, Moats spells out who should do what and when, providing a critically needed path through the bureaucratic maze of state, national, and interagency homeland security directives. With this book, Moats empowers those on the front lines in rural America, those charged with the responsibility of handling emergency crises in agricultural communities. Armed with the information they need, emergency response agencies, emergency managers, public health professionals, veterinary and animal health practitioners, as well as farmers and producers, will be able to answer the questions: “Where do we start?” “What do we do?” “Who is going to do it?” and “How do we pay for it?” Closing with a complete training program that includes practical exercises formatted for easy use, Agroterrorism: A Guide for First Responders contains resources vital for America’s rural communities, emergency managers, and the agriculture sector that is so central to our national interest.


Incident Management and Response Guide

Incident Management and Response Guide

Author: Tom Olzak

Publisher:

Published: 2017-06-04

Total Pages: 53

ISBN-13: 9781521433645

DOWNLOAD EBOOK

An incident management and response guide for IT or security professionals wanting to establish or improve their incident response and overall security capabilities. Included are templates for response tools, policies, and plans. This look into how to plan, prepare, and respond also includes links to valuable resources needed for planning, training, and overall management of a Computer Security Incident Response Team.


Incident Management for Operations

Incident Management for Operations

Author: Rob Schnepp

Publisher: "O'Reilly Media, Inc."

Published: 2017-06-20

Total Pages: 173

ISBN-13: 1491917806

DOWNLOAD EBOOK

Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded


Traffic Incident Management Handbook

Traffic Incident Management Handbook

Author:

Publisher:

Published: 2000

Total Pages: 176

ISBN-13:

DOWNLOAD EBOOK

Intended to assist agencies responsible for incident management activities on public roadways to improve their programs and operations.Organized into three major sections: Introduction to incident management; organizing, planning, designing and implementing an incident management program; operational and technical approaches to improving the incident management process.


Critical Incident Management

Critical Incident Management

Author: Vincent Faggiano

Publisher: CRC Press

Published: 2011-11-15

Total Pages: 251

ISBN-13: 1439874549

DOWNLOAD EBOOK

Terrorism threats and increased school and workplace violence have always generated headlines, but in recent years, the response to these events has received heightened media scrutiny. Critical Incident Management: A Complete Resource Guide, Second Edition provides evidence-based, tested, and proven methodologies applicable to a host of scenarios that may be encountered in the public and private sector. Filled with tactical direction designed to prevent, contain, manage, and resolve emergencies and critical incidents efficiently and effectively, this volume explores: The phases of a critical incident response and tasks that must be implemented to stabilize the scene Leadership style and techniques required to manage a critical incident successfully The National Incident Management System (NIMS) and the Incident Command System (ICS) Guidelines for responding to hazardous materials and weapons of mass destruction incidents Critical incident stress management for responders Maintaining continuity of business and delivery of products or services in the face of a crisis Roles of high-level personnel in setting policy and direction for the response and recovery efforts Augmented by Seven Critical TasksTM that have been the industry standard for emergency management and response, the book guides readers through every aspect of a critical incident: from taking initial scene command, to managing resources, to resolution, and finally to recovery and mitigation from the incident. The authors’ company, BowMac Educational Services, Inc., presently conducts five courses certified by the Department of Homeland Security. These hands-on "Simulation Based" Courses will prepare your personnel to handle any unexpected scenario. For additional information contact: 585-624-9500 or [email protected].


The Site Reliability Workbook

The Site Reliability Workbook

Author: Betsy Beyer

Publisher: "O'Reilly Media, Inc."

Published: 2018-07-25

Total Pages: 505

ISBN-13: 1492029459

DOWNLOAD EBOOK

In 2016, Googleâ??s Site Reliability Engineering book ignited an industry discussion on what it means to run production services todayâ??and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Googleâ??s experiences, but also provides case studies from Googleâ??s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didnâ??t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. Youâ??ll learn: How to run reliable services in environments you donâ??t completely controlâ??like cloud Practical applications of how to create, monitor, and run your services via Service Level Objectives How to convert existing ops teams to SREâ??including how to dig out of operational overload Methods for starting SRE from either greenfield or brownfield


Guide for All-Hazard Emergency Operations Planning

Guide for All-Hazard Emergency Operations Planning

Author: Kay C. Goss

Publisher: DIANE Publishing

Published: 1998-05

Total Pages: 277

ISBN-13: 078814829X

DOWNLOAD EBOOK

Meant to aid State & local emergency managers in their efforts to develop & maintain a viable all-hazard emergency operations plan. This guide clarifies the preparedness, response, & short-term recovery planning elements that warrant inclusion in emergency operations plans. It offers the best judgment & recommendations on how to deal with the entire planning process -- from forming a planning team to writing the plan. Specific topics of discussion include: preliminary considerations, the planning process, emergency operations plan format, basic plan content, functional annex content, hazard-unique planning, & linking Federal & State operations.