Quality Services in Academic Libraries

Quality Services in Academic Libraries

Author: Felicia Etim

Publisher: AuthorHouse

Published: 2016-06-25

Total Pages: 358

ISBN-13: 1524604712

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There is great consistency throughout these articles, research projects, management schemes, and standards, in and out of librarianship. Does the repetition suggest that the lessons have not yet been learned? Rather, it may be that there is no new silver bullet or shortcut for academic libraries. Experience reveals that one may have the formal process without getting good results and vice versa; the determining factor is whether the library staff, managers, and stakeholders define certain fundamental assumptions about the nature of the enterprise. All the above have in common the following underlying components: The careful definition of goals or of some kind of criteria against which success can be assessed A focus on meeting the needs of the users, as defined by the library and the institution Leadership: a commitment from the top, conscious efforts at ensuring communication, the provision of training and resources for the process of evaluation, the active support of a process to promote shared values The involvement of all levels of staff in goal setting, evaluation, and the improvement of processes and services Integrating a process of evaluation that is continuous and adaptive, whether that process is based on the framework of TQM, strategic planning, or another model


Library Data

Library Data

Author: Darby Orcutt

Publisher: Bloomsbury Publishing USA

Published: 2009-11-19

Total Pages: 313

ISBN-13: 1591588278

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Numerical evidence is everywhere and how best to handle and leverage it is a growing concern in the academic world in general and the academic library world in particular. Libraries are not only storehouses and key contacts for library patrons in accessing numbers, but are also collectors and users of their own data, which is integral to the functioning of the library itself. The essays in Library Data: Empowering Practice and Persuasion focus on interpreting and using library-generated and outside data in support of data-driven practice and data-strengthened persuasion. The collection includes such topics as how to make data presentations appealing and effective; applying capital-budgeting models to libraries; and using data for evaluation and improvement of collections and services. Articles also cover specialized scenarios, including reference, collection development, serial acquisitions, institutional repositories, web site design, interlibrary loan, and bibliographic instruction.


Catalyzing Development through ICT Adoption

Catalyzing Development through ICT Adoption

Author: Harleen Kaur

Publisher: Springer

Published: 2017-06-05

Total Pages: 292

ISBN-13: 3319565230

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This book examines the role that Information and Communication Technologies (ICTs) play in growth and economic development promotion, specifically for developing countries. It highlights multiple methodologies for quantifying the impact of ICTs. This includes quantitative and qualitative methods, but also novel, conclusive and informative methodological approaches for measuring ICTs influence on economic development. The book highlights trends, perspectives, and success stories for different developing countries. ICTs bring new business models, innovations, capital-labor substitution, improved goods and services to developing markets. Because they can spread rapidly, with little cost and require minimal skills for usage, ICTs create a solid background for social and economic gains. They enable significant reduction in information asymmetries, which improves access to economic activities for multitude of agents, fostering participation, inter alias in labor market of disadvantaged societal groups. After almost two decades of rapid diffusion of ICT in developing world, this book seeks to assess the real benefits and consequences of ICTs adoption in developing countries. The chapters use broad, real-world based evidence to provide a better understanding of the precise nature of new technologies and their impact of the country`s economy and society.


Multidisciplinary Approach to Information Technology in Library and Information Science

Multidisciplinary Approach to Information Technology in Library and Information Science

Author: Holland, Barbara

Publisher: IGI Global

Published: 2024-02-14

Total Pages: 362

ISBN-13:

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In the ever-evolving landscape of information technology within library and information science, scholars often find themselves navigating a complex web of diverse research areas. The broad spectrum of topics, ranging from digital libraries to artificial intelligence, poses a significant challenge for academic scholars seeking a comprehensive understanding of the field's intricacies. The absence of a consolidated resource tailored to the specific needs of graduate students, professors, and practitioners further exacerbates this issue. Multidisciplinary Approach to Information Technology in Library and Information Science addresses the pressing challenges faced by scholars in the realm of library and information science. This reference handbook serves as a beacon, illuminating the multifaceted interactions and impacts of technologies on information resources. This book delves into the ethical, legal, and social implications of information technology across diverse contexts – libraries, information centers, archives, museums, education, business, government, and healthcare.