Implementing Computerized Procedures in Office Settings

Implementing Computerized Procedures in Office Settings

Author: Tora K. Bikson

Publisher:

Published: 1987

Total Pages: 86

ISBN-13:

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This report describes the methods and results of research on implementing interactive information systems. The study covered 530 employees representing 55 different departments in 26 private sector organizations. All the groups had recently introduced multifunction interactive computer systems into information work. The findings indicate that site-to-site variations in the success of implementing new technologies are more fully explained by differences in the implementation process than by differences in the systems or in the organizations.


The Computer-Based Patient Record

The Computer-Based Patient Record

Author: Institute of Medicine

Publisher: National Academies Press

Published: 1997-10-14

Total Pages: 257

ISBN-13: 0309055326

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Most industries have plunged into data automation, but health care organizations have lagged in moving patients' medical records from paper to computers. In its first edition, this book presented a blueprint for introducing the computer-based patient record (CPR). The revised edition adds new information to the original book. One section describes recent developments, including the creation of a computer-based patient record institute. An international chapter highlights what is new in this still-emerging technology. An expert committee explores the potential of machine-readable CPRs to improve diagnostic and care decisions, provide a database for policymaking, and much more, addressing these key questions: Who uses patient records? What technology is available and what further research is necessary to meet users' needs? What should government, medical organizations, and others do to make the transition to CPRs? The volume also explores such issues as privacy and confidentiality, costs, the need for training, legal barriers to CPRs, and other key topics.


Understanding the Implementation of Office Technology

Understanding the Implementation of Office Technology

Author: Tora K. Bikson

Publisher:

Published: 1987

Total Pages: 48

ISBN-13:

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"This Note, which originally appeared in Technology and the Transformation of White-Collar Work, Chapter 9, Lawrence Erlbaum Associates, Inc., 1987, considers the factors that lead to the successful introduction of new office technology in an organization. It is based on a survey of 55 work groups using advanced office technology in 26 organizations. Success includes the extent to which the technology is used, the users' satisfaction with it and with the jobs they perform using it, and improvements in organizational performance. Features of the organization itself, features of the technology, and the way the technology is introduced into the organization all play a role. For example, work groups in which the implementation used a balanced social and technical approach and encouraged worker participation in the introduction process all had more successful implementations. The Note concludes with observations about areas where technology, implementation process, and research all need improvement."--Rand abstract.


Technology and the Transformation of White-collar Work

Technology and the Transformation of White-collar Work

Author: Robert E. Kraut

Publisher: Psychology Press

Published: 1987

Total Pages: 298

ISBN-13: 9780898596335

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The introduction of new technology and communication to businesses is forever altering the roles and responsibilities of the white- collar workers. This unique collection from authors in such diverse disciplines as psychology, computer science, sociology, history, communication, and public policy, discusses the ways in which these changes have and are effecting the workplace and the employees while speculating on future changes and effects. Of special significance are the methods suggested for introducing information technology into the workplace. These new methods will increase the quality and quantity of goods and services produced while increasing the quality of working life for employees.


Technological Support for Work Group Collaboration

Technological Support for Work Group Collaboration

Author: Margrethe H. Olson

Publisher: CRC Press

Published: 2020-11-26

Total Pages: 182

ISBN-13: 1000148998

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This text discusses the emerging trend in product development and research that focuses on the increasingly important relationship between computer systems and social systems. The text emphasizes the significance of building tools to help people work together and the need for the identification of key factors within an organization to create systems more beneficial to users. Also contained are reviews of current research and discussions of both established tools, such as electronic mail and computer conferencing, and those newly developed programs that emphasize "work group" productivity over individual productivity.


Intellectual Teamwork

Intellectual Teamwork

Author: Jolene Galegher

Publisher: Psychology Press

Published: 2014-01-14

Total Pages: 558

ISBN-13: 1317784154

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This book seeks to establish an interdisciplinary, applied social scientific model for researchers and students that advocates a cooperative effort between machines and people. After showing that basic research on social processes offers much needed guidance for those creating technology and designing tools for group work, its papers demonstrate the mutual relevance of social science and information system design, and encourage better integration of these disciplines. This comprehensive collection closely examines the variety of electronic tools being deployed to solve traditional problems in communication and coordination. Unfortunately, research shows that these tools have not been as successful as their designers had envisioned, partially because they were not always produced with the needs and goals of their human users in mind. The editors' goal is to entice more social scientists to orient their research around questions of practical interest to information system designers and to convince designers to search for the knowledge about social and organizational behavior that would make their tools more useful.


Training for Tomorrow

Training for Tomorrow

Author: J. E. Rijnsdorp

Publisher: Elsevier

Published: 2016-06-03

Total Pages: 309

ISBN-13: 1483190706

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Training for Tomorrow: Educational Aspects of Computerized Automation is a collection of papers that discusses the introduction of automated systems in all sectors of industry, business, and society. The materials in the title particularly tackle the training concerns in the implementation of automated systems. The issues addressed in the text include training in administrative automation; development of operator training as an integrated part of the specification, design, and implementation of a process control system; and training for the planning of large-scale control systems. The selection also talks about the maintenance of professionals' training course; the feasibility of success in retraining non-EDP college graduates for EDP occupations; and the future of automation. The book will be of great interest to individuals concerned with the implication of implementing automated systems in various sectors of industry, business, and society.