Impact of Delivery Time on Consumer Behavior in Quick Commerce

Impact of Delivery Time on Consumer Behavior in Quick Commerce

Author: Alice Harter

Publisher: BoD – Books on Demand

Published: 2024-03-04

Total Pages: 162

ISBN-13: 3758306841

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Delivery speed is one of the most important factors influencing consumer decision-making in e-commerce. Retailers have responded by continuously decreasing their average delivery times. This trend towards faster delivery has led to the emergence of a new business model that is transforming online-to-offline markets by providing a new time-critical service: Quick commerce promises to deliver products to consumers within minutes, ensuring almost immediate gratification of instant consumer needs. The main objective of this cumulative dissertation is to provide a better understanding of delivery time in quick commerce and its impact on consumer behavior. To this end, the author presents three independent articles, which are nested in a general introduction and conclusion. Article 1 is a systematic literature review that establishes the foundation for the dissertation by reviewing consumer responses to waiting time in various settings. Article 2 investigates how deviations from communicated delivery times relate to consumer repurchase behavior in quick commerce. Article 3 examines how consumers' purchase intentions depend on both their motivation for the purchase and the product type in question. The results of this dissertation contribute to prior research by (1) synthesizing and integrating existing evidence on consumer responses to waiting times, (2) providing knowledge about the effects of late and early deliveries on consumer behavior in quick commerce, and (3) improving the understanding of two important purchase factors (purchase motivation and product type) that may moderate the effect of delivery time on consumer behavior.


A New Era of Consumer Behavior

A New Era of Consumer Behavior

Author:

Publisher: BoD – Books on Demand

Published: 2023-03-29

Total Pages: 272

ISBN-13: 1803561823

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The complexities of consumer behavior call for comprehensive and detailed analytical studies. The need for both businesses and academics across the world to understand the behavior of consumers in crisis situations has been clearly illustrated by the Covid pandemic. A New Era of Consumer Behavior - In and Beyond the Pandemic presents research on both theoretical and practical aspects of this topic in three sections: “Digital Shifts in Consumer Behavior”, “Digitalization of Consumer Behavior in the Tourism Sector” and “Consumer Protection and Sustainability”.


E-Commerce (Business Models And Business Strategy)

E-Commerce (Business Models And Business Strategy)

Author: Dr. G. Thiyagarajan

Publisher: OrangeBooks Publication

Published: 2024-01-17

Total Pages: 286

ISBN-13:

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Although E-commerce is growing, a lot of business executives are still unclear about whether it fits their business model or how to take the next step. Make sure E-commerce will work for you before jumping in, given the fierce competition, cybersecurity risks, and uncertainty over whether your customer experience will remain high. Furthermore, it's critical to understand the fundamental forms of business models and how they operate in e-commerce if your company has only recently started. Especially in the beginning, this knowledge will assist you in making some fundamental business decisions. In actuality, e-commerce is the way of the future for all business models. Understanding how it best fits yours will enable you to stay ahead of the competition and sustainably encourage growth. Your business's operations are influenced by interconnected plans known as e-commerce strategies. There are three major e-commerce strategies to consider: product strategy, customer relationships, and corporate considerations. To guarantee the greatest results for your brand, each of these needs to cooperate with the others. Over the past few years, e-commerce has grown dramatically. Following the COVID-19 pandemic, consumers' purchasing patterns shifted to include a greater number of online sales of products and services. The explosive development of smartphones and other smart devices over the past ten years, together with the launch of the high-speed 5G network, have both contributed to the rise of e-commerce. E-commerce is expected to grow even more as a result of advancements in digital and integrated payments, the quick adoption of websites decentralized cross-border trade, and metaverse platforms. The book is structured around five general E-Commerce models and strategies. We anticipate that students will gain better insight from this book regarding the topics covered in the syllabus.


Global Applications of the Internet of Things in Digital Marketing

Global Applications of the Internet of Things in Digital Marketing

Author: Naim, Arshi

Publisher: IGI Global

Published: 2023-05-23

Total Pages: 433

ISBN-13: 1668481685

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In today’s modern world, it is essential for businesses to remain competitive and up to date on the latest technology that can support their processes. The use of the internet of things (IoT) in marketing, particularly in digital marketing, is an evolving field that requires further study to better understand its potential. Global Applications of the Internet of Things in Digital Marketing focuses on the applications of IoT in customizing content and developing a data-based marketing framework that helps marketers create different experiences in bridging the digital and physical world, develop a closer connection with the consumers, and provide highly contextual and tailored messages to consumers. Covering key topics such as brand image, social media, and website development, this premier reference source is ideal for business owners, managers, marketers, researchers, scholars, academicians, practitioners, instructors, and students.


Achieving Business Competitiveness in a Digital Environment

Achieving Business Competitiveness in a Digital Environment

Author: Tereza Semerádová

Publisher: Springer Nature

Published: 2022-01-22

Total Pages: 247

ISBN-13: 3030931315

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The COVID-19 pandemic has been a very strong reminder that the future economic development of any country is more than ever influenced by its ability to ramp-up digital competitiveness. Consequently, enterprises were pushed to assess and develop the possibilities offered by e-commerce and online marketing tools. In this book, experts outline the prerequisites for such online marketing competitiveness and compare the current level of digital marketing competitiveness in Europe by using publicly available macro and micro-level data. The authors present their analyses and recommendations including interviews with over 125 online marketers and e-commerce specialists and present the lessons from digitalization of over 600 SMEs.


COVID-19 and E-commerce

COVID-19 and E-commerce

Author: United Nations Publications

Publisher:

Published: 2022-04-30

Total Pages: 154

ISBN-13: 9789211130133

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This publication assesses the impact of COVID-19 on e-commerce and digital trade. While the pandemic caused a sharp deceleration in economic activity, it also led to a rapid acceleration of e-commerce. With restrictions on movement and other public health interventions in place, digital solutions have become essential to continued delivery of economic and social activities. And, as the digital economy and e-commerce play an increased role in Sustainable Development, stakeholders at all levels have a responsibility to ensure that these technologies play a positive and powerful role in national and international recovery efforts. Indeed, those that can harness the potential of e-commerce will be better placed to benefit from global markets for their goods and services, while those that fail to do so risk falling behind. Thus, the critical global policy challenge that emerges from this study is that greater efforts are needed to help reduce inequalities in e-trade readiness that currently prevail amongst countries.


Handbook of Research on Consumer Behavior Change and Data Analytics in the Socio-Digital Era

Handbook of Research on Consumer Behavior Change and Data Analytics in the Socio-Digital Era

Author: Keikhosrokiani, Pantea

Publisher: IGI Global

Published: 2022-06-24

Total Pages: 484

ISBN-13: 1668441705

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The emergence of new technologies within the industrial revolution has transformed businesses to a new socio-digital era. In this new era, businesses are concerned with collecting data on customer needs, behaviors, and preferences for driving effective customer engagement and product development, as well as for crucial decision making. However, the ever-shifting behaviors of consumers provide many challenges for businesses to pinpoint the wants and needs of their audience. The Handbook of Research on Consumer Behavior Change and Data Analytics in the Socio-Digital Era focuses on the concepts, theories, and analytical techniques to track consumer behavior change. It provides multidisciplinary research and practice focusing on social and behavioral analytics to track consumer behavior shifts and improve decision making among businesses. Covering topics such as consumer sentiment analysis, emotional intelligence, and online purchase decision making, this premier reference source is a timely resource for business executives, entrepreneurs, data analysts, marketers, advertisers, government officials, social media professionals, libraries, students and educators of higher education, researchers, and academicians.


Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business

Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business

Author: Management Association, Information Resources

Publisher: IGI Global

Published: 2021-04-16

Total Pages: 1964

ISBN-13: 1799889580

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In the next few years, it is expected that most businesses will have transitioned to the use of electronic commerce technologies, namely e-commerce. This acceleration in the acceptance of e-commerce not only changes the face of business and retail, but also has introduced new, adaptive business models. The experience of consumers in online shopping and the popularity of the digital marketplace have changed the way businesses must meet the needs of consumers. To stay relevant, businesses must develop new techniques and strategies to remain competitive in a changing commercial atmosphere. The way in which e-commerce is being implemented, the business models that have been developed, and the applications including the benefits and challenges to e-commerce must be discussed to understand modern business. The Research Anthology on E-Commerce Adoption, Models, and Applications for Modern Business discusses the best practices, latest strategies, and newest methods for implementing and using e-commerce in modern businesses. This includes not only a view of how business models have changed and what business models have emerged, but also provides a focus on how consumers have changed in terms of their needs, their online behavior, and their use of e-commerce services. Topics including e-business, e-services, mobile commerce, usability models, website development, brand management and marketing, and online shopping will be explored in detail. This book is ideally intended for business managers, e-commerce managers, marketers, advertisers, brand managers, executives, IT consultants, practitioners, researchers, academicians, and students interested in how e-commerce is impacting modern business models.