IBM Maximo Asset Management. The Consultant's Guide: Second Edition
IBM Maximo Asset Management. The Consultant's Guide: Second Edition

Author: Robert Zientara

Publisher: Robert Zientara

Published: 2021-05-09

Total Pages: 403

ISBN-13: 8394419232

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This book was written by a Maximo consultant for Maximo functional consultants to help them lead implementation projects better and faster. This is already the second edition of this book, revised and extended. The book covers the topic of how to implement IBM Maximo Asset Management efficiently and bring value to customers. The book begins by describing how to prepare the project and run the workshops. There is an explanation of how to design the system and what deliverables will be. The following chapters focus on the project organization to make it productive. This part of the book can be helpful also for managers of Maximo implementation teams. The second part of the book describes Maximo applications, their interactions, and processes. You will also find here a lot of configuration examples and sample content of the project deliverables. See what my readers have to say… “…I must thank you for your contribution towards the industry and how much it can help young and upcoming business consultants like me in getting things right. Knowledge is invaluable. Thanks for your time in creating a medium to share it globally…” —Hashmeet “…The book has immensely helped me in planning the activities and deploying the project….” —Kushal “…Very well written for a consultant to understand how to approach projects. Utilize many of your talking points with my clients. Great work!...” —John

Implementing IBM Maximo for Service Providers
Implementing IBM Maximo for Service Providers

Author: Vasfi Gucer

Publisher: IBM Redbooks

Published: 2010-11-24

Total Pages: 292

ISBN-13: 0738434841

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The IBM® Maximo® for Service Providers product is designed to support Service as a business. It helps lower total cost-of-ownership and increase profitability and customer satisfaction by managing clients' assets either through third-party outsourcing or internally shared services model. This IBM Redbooks® publication introduces IBM Maximo for Service Providers product and its components. We took a practical approach in this book, and presented the features and functions of the IBM Maximo for Service Providers product in the context of a number of real-life scenarios or usage patterns. These scenarios are commonly used at IBM customer sites to satisfy specific business requirements. For each scenario, we establish the business reason, benefits, and how to implement the scenario. There is also a section on initial product configuration that touches on several configuration points, such as creating the customers, security groups, and response plans. This book is a reference guide for IT Specialists and IT Architects implementing IBM Maximo for Service Providers.

IT Service Management Best Practices Using IBM SmartCloud Control Desk
IT Service Management Best Practices Using IBM SmartCloud Control Desk

Author: Axel Buecker

Publisher: IBM Redbooks

Published: 2013-12-12

Total Pages: 802

ISBN-13: 0738438677

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SmartCloud Control Desk is a comprehensive IT Asset and Service Management solution that helps reduce cost and minimize service disruptions. It does so through automated service request handling, efficient change management, and optimized asset lifecycle management across IT and enterprise domains. SmartCloud Control Desk helps to reduce total cost of ownership by using one unified solution to license, install, and manage multiple ITIL processes under one price point. It can also help reduce business risk by using advanced impact analysis and defining automated change procedures that ensure integrity of existing infrastructure while supporting business agility. SmartCloud Control Desk improves efficiency and quality of service by unifying asset, change, and problem management. It lowers cost and mitigates license compliance risk by performing end to end software asset management. It also delivers an adaptive, role-based simplified UI that can be more intuitive for novice users, which reduces training costs, while allowing access from anywhere at anytime through mobile device support that includes BlackBerry, iOS, and Android. In addition, SmartCloud Control Desk supports both a profit center business model for internal IT organizations, and an external Service Provider model. It allows organizations to manage customers and customer agreements and bills for managed assets, usage, and work activities while improving utilization rates and reducing unnecessary purchases by managing the IT asset lifecycle. You can deploy SmartCloud Control Desk in a variety of ways; traditional on-premise, SaaS, VM image. This approach can make it more affordable to meet your current business needs, and seamlessly move between delivery models while keeping the same functionality. This IBM® Redbooks® publication covers IBM SmartCloud® Control Desk product configuration, customization, and implementation best practices.

IBM Tivoli Change and Configuration Management Database (CCMDB) V7.2.1 Implementation Guide
IBM Tivoli Change and Configuration Management Database (CCMDB) V7.2.1 Implementation Guide

Author: Yatresh Agarwal

Publisher: IBM Redbooks

Published: 2010-12-13

Total Pages: 612

ISBN-13: 0738434949

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The IBM® Tivoli® Change and Configuration Management Database (CCMDB) is one of the key components of the IBM Service Management (ISM) strategy. It is the foundation for automating and supporting change and configuration management processes as described by the Information Technology Infrastructure Library (ITIL®). These process solutions provide best practice implementations of processes based not only on ITIL, but on the IBM Process Reference Model for ITTM and other standards as well. This IBM Redbooks® publication provides information that can be used by clients, partners, or IBM field personnel who are looking to engage in an effort to implement change and configuration management processes in an enterprise environment utilizing the IBM Tivoli Change and Configuration Management Database (CCMDB) V 7.2.1 product. It covers the new features available with CCMDB V7.2 and CCMDB V7.2.1, as well as details about the underlying components of the product and utilizing the product to support robust IT processes such as change and configuration management. It also focuses on the details of the data model, process engine, and the Change and Configuration management Process Management Programs (PMPs). This book provides a reference for IT Specialists and IT Architects working with the CCMDB V7.2.1 product.

Migration Use Cases with the Migration Manager
Migration Use Cases with the Migration Manager

Author: Downing Bradley

Publisher: IBM Redbooks

Published: 2011-05-23

Total Pages: 288

ISBN-13: 0738435090

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The Migration Manager enables you to migrate configuration content from one production environment to another. The typical use is to migrate configuration content from a development environment to a test environment and then on to production for the Tivoli® process automation engine and its applications, such as IBM® Tivoli Change and Configuration Management Database (CCMDB) and IBM Tivoli Service Request Manager®. The goal of migration is to ensure that your production environment fully meets the needs of your users. This IBM Redbooks® publication covers the most common migration use cases with the Migration Manager. Of course, these use cases are only a small subset of the possible migration scenarios that can be performed by the Migration Manager, but they were chosen to be representative of the capabilities of the Migration Manager. In addition to these use cases, the book presents a migration strategy and a comprehensive chapter about troubleshooting possible migration problems when using the Migration Manager. We strongly suggest that you read Chapter 1, "Migration strategy" on page 1 first before reading the other chapters. This chapter will give you a good foundation for all of the migration scenarios covered in the book. This book will be a reference for IT Specialists and IT Architects working on migrating configuration content from one production environment to another using the Migration Manager.

IBM Predictive Maintenance and Quality 2.0 Technical Overview
IBM Predictive Maintenance and Quality 2.0 Technical Overview

Author: Vrunda Negandhi

Publisher: IBM Redbooks

Published: 2015-06-29

Total Pages: 212

ISBN-13: 0738454257

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This IBM® RedpaperTM publication updated technical overview provides essential details about the data processing steps, message flows, and analytical models that power IBM Predictive Maintenance and Quality (PMQ) Version 2.0. The new version of PMQ builds on the first one, released in 2013, to help companies efficiently monitor and maintain production assets and improve their overall availability, utilization, and performance. It analyzes various types of data to detect failure patterns and poor quality parts earlier than traditional quality control methods, with the goal of reducing unscheduled asset downtime and improving quality metrics. Version 2.0 includes an improved method of interacting with the solution's analytic data store using an API from the new Analytics Solution Foundation, a reusable, configurable, and extensible component that supports a number of the solution's analytic functions. The new version also changes the calculation of profiles and KPIs, which is now done using orchestrations that are defined in XML. This updated technical overview provides details about these new orchestration definitions.

Maintenance Excellence
Maintenance Excellence

Author: John D. Campbell

Publisher: CRC Press

Published: 2001-02-13

Total Pages: 532

ISBN-13: 9781420029406

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Considering maintenance from a proactive, rather than reactive, perspective, Maintenance Excellence details the strategies, tools, and solutions for maximizing the productivity of physical assets—focusing on profitability potential. The editors address contemporary concerns, key terms, data requirements, critical methodologies, and essential mathematical needs. They present maintenance in a business context, review planning, measurement, feedback, and techniques related to cost, efficiency, and results, and summarize applications of tools and software from statistics and neural networks to cost-optimized models.

Deployment Guide for InfoSphere Guardium
Deployment Guide for InfoSphere Guardium

Author: Whei-Jen Chen

Publisher: IBM Redbooks

Published: 2015-04-14

Total Pages: 472

ISBN-13: 0738439355

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IBM® InfoSphere® Guardium® provides the simplest, most robust solution for data security and data privacy by assuring the integrity of trusted information in your data center. InfoSphere Guardium helps you reduce support costs by automating the entire compliance auditing process across heterogeneous environments. InfoSphere Guardium offers a flexible and scalable solution to support varying customer architecture requirements. This IBM Redbooks® publication provides a guide for deploying the Guardium solutions. This book also provides a roadmap process for implementing an InfoSphere Guardium solution that is based on years of experience and best practices that were collected from various Guardium experts. We describe planning, installation, configuration, monitoring, and administrating an InfoSphere Guardium environment. We also describe use cases and how InfoSphere Guardium integrates with other IBM products. The guidance can help you successfully deploy and manage an IBM InfoSphere Guardium system. This book is intended for the system administrators and support staff who are responsible for deploying or supporting an InfoSphere Guardium environment.

Systems of Insight for Digital Transformation: Using IBM Operational Decision Manager Advanced and Predictive Analytics
Systems of Insight for Digital Transformation: Using IBM Operational Decision Manager Advanced and Predictive Analytics

Author: Whei-Jen Chen

Publisher: IBM Redbooks

Published: 2015-12-03

Total Pages: 266

ISBN-13: 073844118X

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Systems of record (SORs) are engines that generates value for your business. Systems of engagement (SOE) are always evolving and generating new customer-centric experiences and new opportunities to capitalize on the value in the systems of record. The highest value is gained when systems of record and systems of engagement are brought together to deliver insight. Systems of insight (SOI) monitor and analyze what is going on with various behaviors in the systems of engagement and information being stored or transacted in the systems of record. SOIs seek new opportunities, risks, and operational behavior that needs to be reported or have action taken to optimize business outcomes. Systems of insight are at the core of the Digital Experience, which tries to derive insights from the enormous amount of data generated by automated processes and customer interactions. Systems of Insight can also provide the ability to apply analytics and rules to real-time data as it flows within, throughout, and beyond the enterprise (applications, databases, mobile, social, Internet of Things) to gain the wanted insight. Deriving this insight is a key step toward being able to make the best decisions and take the most appropriate actions. Examples of such actions are to improve the number of satisfied clients, identify clients at risk of leaving and incentivize them to stay loyal, identify patterns of risk or fraudulent behavior and take action to minimize it as early as possible, and detect patterns of behavior in operational systems and transportation that lead to failures, delays, and maintenance and take early action to minimize risks and costs. IBM® Operational Decision Manager is a decision management platform that provides capabilities that support both event-driven insight patterns, and business-rule-driven scenarios. It also can easily be used in combination with other IBM Analytics solutions, as the detailed examples will show. IBM Operational Decision Manager Advanced, along with complementary IBM software offerings that also provide capability for systems of insight, provides a way to deliver the greatest value to your customers and your business. IBM Operational Decision Manager Advanced brings together data from different sources to recognize meaningful trends and patterns. It empowers business users to define, manage, and automate repeatable operational decisions. As a result, organizations can create and shape customer-centric business moments. This IBM Redbooks® publication explains the key concepts of systems of insight and how to implement a system of insight solution with examples. It is intended for IT architects and professionals who are responsible for implementing a systems of insights solution requiring event-based context pattern detection and deterministic decision services to enhance other analytics solution components with IBM Operational Decision Manager Advanced.