Human Resources Leadership in Hospitality
Author: JOHN. THOMAS WALKER (NICHOLAS.)
Publisher:
Published: 2021-05-17
Total Pages:
ISBN-13: 9781792453526
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Human Resources Management in the Hospitality Industry
Author: David K. Hayes
Publisher: John Wiley & Sons
Published: 2009
Total Pages: 506
ISBN-13: 0470084804
DOWNLOAD EBOOKThis book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.
Human Resource Management in Hospitality Cases
Author: Peter Szende
Publisher: Routledge
Published: 2020-05-20
Total Pages: 365
ISBN-13: 1351233297
DOWNLOAD EBOOKHuman Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field. Chapters are comprised of 75 short vignettes, split into nine sections that reflect and cover the primary challenges facing hospitality managers on a daily basis, including leadership credibility, building and managing employee performance, managing a diverse workforce, dealing with problem behaviors, and many others, all contextualised within the hospitality industry. With a main "think point" and series of questions for each case, the book is a highly insightful and engaging read. Suggested answers and solutions to the questions can be found within the extensive online resources that complement the book. Each section is also contextualized and theorized with an additional reading section, organized by key concept. This book will be essential for all students of hospitality and an invaluable resource for current practitioners in the field as well.
Handbook of Hospitality Human Resources Management
Author: Dana V Tesone
Publisher: Routledge
Published: 2008-09-10
Total Pages: 560
ISBN-13: 1136400044
DOWNLOAD EBOOKHandbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
Handbook of Human Resource Management in the Tourism and Hospitality Industries
Author: Ronald J. Burke
Publisher: Edward Elgar Publishing
Published: 2018-01-26
Total Pages: 449
ISBN-13: 1786431378
DOWNLOAD EBOOKThe hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.
Lead with Hospitality
Author: Taylor Scott
Publisher: BenBella Books
Published: 2021-04-27
Total Pages: 257
ISBN-13: 1953295223
DOWNLOAD EBOOKAcross all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality. We have all encountered inspirational leaders who've helped us, taught us, encouraged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth? Turns out, we admire these leaders for the same reasons we love our favorite hotels, resorts, restaurants, or bars: How they make us feel is essential. Members of today's workforce—especially millennials and Gen Z—are looking for inspiring environments and work that truly fulfills them. Before anyone is compelled to do anything they first must feel. Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as: • How making people feel welcome fosters loyalty and keeps workers engaged with an organization's purpose • How serving people with empathy and compassion sparks workers' highest productivity • How making people feel comfortable encourages exploration, curiosity, and discovery while inviting everyone to lean into their creativity • How making people feel significant drives them to deliver their best work He also shares specific, practical steps you can take to put these principles into action. Scott shows how to connect, serve, engage, coach, and inspire your peers, teams, and even your own leaders. Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.
Human Resources Leadership in Hospitality
Author: John Walker
Publisher: Kendall/Hunt Publishing Company
Published: 2018-06-07
Total Pages: 0
ISBN-13: 9781524950385
DOWNLOAD EBOOKAddresses one of the biggest challenges a hospitality manager faces: finding and retaining great employees. This text provides "real world" examples through vignettes from industry practitioners and members of the academic community who teach and research HR.
Contemporary Human Resources Management in the Tourism Industry
Author: Tüzünkan, Demet
Publisher: IGI Global
Published: 2018-08-24
Total Pages: 426
ISBN-13: 152255761X
DOWNLOAD EBOOKThe tourism industry is the largest service industry and the largest employment generator in the world. This was made possible by increasing globalization and disposable income, with the labor force playing an important role. Factors such as quality of services and business performance depend on a well-educated, well-trained, skilled, enthusiastic, and committed workforce. Contemporary Human Resources Management in the Tourism Industry is a pivotal reference source that provides research on the role of human resource departments in creating value for the workplace through innovation and efficient work processes. While highlighting topics such as organizational structure, gender equality, and employee motivation, this publication explores the development of organizational culture, as well as methods of translating business strategy into action through dramatically managing staff on all levels in the tourism industry. This book is ideally designed for human resources managers, business owners, business professionals, researchers, and academicians seeking current research on the organizational skills and strategies necessary in creating effective tourism businesses.
Managing Hospitality Human Resources (AHLEI)
Author: Robert H. Woods
Publisher: Pearson Higher Ed
Published: 2013-04-23
Total Pages: 494
ISBN-13: 0133454126
DOWNLOAD EBOOKThis is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity. Topics include: The impact of the post-recession economy on recruiting, selection, retention, and turnover How companies use social media to learn about job applicants The role of technology in performance appraisals The latest trends in effective incentive programs and industry benefits The changing face of unions and new trends in organizing and collective bargaining Social responsibility and sustainability measures, including what companies are doing (and not doing) right
Sustainable Human Resource Management in Tourism
Author: Tom Baum
Publisher: Springer Nature
Published: 2020-04-11
Total Pages: 237
ISBN-13: 3030417352
DOWNLOAD EBOOKThis book addresses the application of sustainable HRM principles within tourism in the specific context of Africa, a neglected area of study. It draws on diverse aspects of HRM, from the micro- (individual) through the meso-level (organisational) to the macro-level (policy, governmental). It also reflects the diverse challenges facing a critical area within emerging African tourism, that of its workforce. The book is substantially research-based and provides a state-of-the-art picture of emergent studies in this area, drawing on case examples from a wide-range of African contexts. As such, it provides a comprehensive resource and starts discussion in an emergent research area.
