How to Measure Performance of the Purchasing Function

How to Measure Performance of the Purchasing Function

Author: Filippos Siakavaras

Publisher: BoD – Books on Demand

Published: 2021-06-17

Total Pages: 286

ISBN-13: 3754309307

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The purchasing function has been put in a leading position in many business sectors in recent years in terms of its impact on a company's competitiveness and consequently the company's value. Therefore, it is crucial to understand how the activities of this function are being accounted for and measured. This book addresses the hypothesis if the currently existing performance measuring tools and the role given to the purchasing function are valid and sufficient. Based on best practices (e.g. automotive) it investigates on what processes purchasing departments should focus on. The findings during a conducted research and the generated results have been taken as the basis for deriving an example for measuring the contribution of the purchasing function and its performance. It was found that the methodology was successful in measuring the contribution while making the influenced factors transparent. An applied case study based on best practices delivered the basis for a new target setting system in the form of measurement criteria for purchasing departments. This book presents a derived system that is valid and applicable in a real life environment. This book presents an adjusted way of measuring the performance of purchasing departments by introducing new ways. A methodology for the objective assessment of the contributing factors by defining the role of purchasing, its tasks, goals and direct and indirect influence on the company's value by using a scorecard system. The proposed system has been put in practice for validation. This book provides a significant step in understanding performance measurement of the purchasing function. The proposed methodology constitutes a scientific advancement, successful in quantifying (through a catalogue of criteria) the measurement of a purchasing department's performance, for the assessment of the purchasing function's contribution to the company's value (financial and non-financial contributors). Further views on the current role of purchasing in the automotive industry, if its role should be changed in the future as well as how the results of purchasing influences the company's performance are contained, too. In summary, this book is about increasing the awareness of the influence on capabilities and the impact of purchasing actions. The development of a criteria catalogue to measure correctly the monetary and non-monetary influence of the activities of purchasing to drive the company's value in a positive way.


Purchasing Performance

Purchasing Performance

Author: Derek Roylance

Publisher: CRC Press

Published: 2016-04-08

Total Pages: 197

ISBN-13: 1317073150

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If the only measure of your organization's purchasing performance is forcing down prices from suppliers then not only is your purchasing team failing to add value, they may also be damaging your supply chain and the medium to long-term competitiveness of your organization. Derek Roylance's Purchasing Performance - Measuring, Marketing and Selling the Purchasing Function is a blueprint to help you identify the performance measures and marketing expertise that matter for your purchasing team. Buyers don't exist in isolation but often find it easier to focus excessively on the external market place leading to neglect and subsequent alienation of their internal customers. The book recommends operating the function as a business within a business. Part of this approach is to increase market share by better internal marketing and selling of their procurement expertise. The author provides practical methods for measuring purchasing performance and then communicating effectively - to the whole organization - the contribution the function can make to increase competitive advantage, profitability and all-round efficiency. In an intensely competitive world marketplace, purchasing can only achieve its true potential if it can persuade top decision makers that it will pay them to involve their procurement specialists in all major strategic decisions; the book shows how to achieve this top-level influence.


Supplier Relationship Management

Supplier Relationship Management

Author: Jonathan O'Brien

Publisher: Kogan Page Publishers

Published: 2014-10-03

Total Pages: 424

ISBN-13: 0749468076

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The supply base represents a wealth of opportunities for any organisation, yet few organisations ever properly realise this. Supplier Relationship Management enables organisations to manage suppliers effectively and provides the means to secure real, tangible and dramatic benefits from the supply base that would not otherwise be realised. Written by Jonathan O'Brien, an award-winning author and leading practitioner with over 25 years' experience in the field, this book is the definitive guide to Supplier Relationship Management. This highly practical, 'how to' guide is a valuable tool for anyone that manages or interfaces with the supply base. The book provides a strategic and structured approach to maximising value from key and strategic suppliers, and gives focus to the direct resources at the suppliers that can make the biggest difference to the organization. It offers a complete, clear and highly operational framework for Supplier Relationship Management and seeks to provide answers to 20 key or 'pathway' questions. Supplier Relationship Management guides readers through the simultaneous orchestra of supply base segmentation, supplier relationship management, and performance management. Jonathan O'Brien offers practical advice on: managing a changing global supply base; managing internal clients in purchasing and processes; determining the right segmentation plan for the supply base; introducing performance management systems; driving supplier improvements; developing strategic collaborative relationships. Supplier Relationship Management is the ideal companion to Category Management in Purchasing and Negotiation for Purchasing Professionals. Used together, these books provide a complete and powerful strategic purchasing toolkit.


Effective Financial Management in Public and Nonprofit Agencies

Effective Financial Management in Public and Nonprofit Agencies

Author: Jerome B. McKinney

Publisher: Bloomsbury Publishing USA

Published: 2015-02-24

Total Pages: 452

ISBN-13:

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This analytical volume looks at emerging fiscal trends and introduces the tools for effective financial management to American business professionals in the public, private, and nonprofit sectors. This hard-hitting book is the most comprehensive reference to financial theory and practice for operating a business—profit or nonprofit—in the United States today. Content focuses on fiscally responsible behaviors and strategies, such as the introduction of a financial auditing system to troubleshoot potential problems before they occur, the creation of internal control and risk management systems, and step-by-step procedures for ensuring maximum transparency and accountability in every part of the organization. Author and financial expert Jerome B. McKinney has expanded on the previous edition of this popular financial text, offering the latest best practices in e-government applications, cash flow analysis, revenue forecasting, and fiscal health evaluations. This fourth edition also looks at sustainability, the role of monetary policies and fiscal policy, globalization and its competitive impact, and the massive growth of outsourcing. On a final note, the work explains how recent legislation has influenced the development, use, and implementation of performance measures holding government agencies more accountable for their actions.


The Definitive Guide to Supply Management and Procurement

The Definitive Guide to Supply Management and Procurement

Author: CSCMP

Publisher: Pearson Education

Published: 2013-12-17

Total Pages: 240

ISBN-13: 0133449033

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Drive sustainable supply chain competitive advantage through more effective supplier management and procurement: reduce costs, improve quality, and deliver better service for all customers. This is the most authoritative, complete guide to planning, implementing, measuring, and optimizing supply management and procurement processes. Straight from the Council of Supply Chain Management Professionals (CSCMP), it brings together up-to-the-minute principles, strategies, and decisions for all relevant processes, strategies, and tactics. Step by step, The Definitive Guide to Supply Management and Procurement covers all this, and more: Basic supply management concepts, purposes, and goals Linkages between procurement and other business functions Day-to-day transactional and long-term strategic activities Category analysis, supplier selection, contract negotiation, supplier relationship management, and performance evaluation Principles and strategies for establishing efficient, effective, and sustainable operations, from sourcing teams to supplier rationalization Technology for spend analysis, competitive bidding, eProcurement, eSourcing, auctions/reverse auctions, contract compliance, performance management, and more Requirements and challenges of global sourcing, including insource vs. outsource decisions; TCO analysis; risk management; negotiations, and supplier contract compliance Best practices for assessing performance using standard metrics and frameworks


Production & Operations Management

Production & Operations Management

Author: Upendra Kachru

Publisher: Excel Books India

Published: 2009

Total Pages: 848

ISBN-13: 9788174465061

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This book takes a pedagogical approach that is participative and interactive, involving the case study method of learning. Chapters start with an Indian case study of a well known company. This is used as a capstone case for the chapter. The student will find this an easy learning experience as data and additional information for these enterprises is readily available. The selection of such cases makes classroom learning truly suited to the Indian business environment.The value driven approach to Operations Management is used in structuring the text into three modules. The first module discusses the infrastructure function of Operations Management. Infrastructure function is considered to be product, process, capacity and location. Module Two describes the structure of the operations function. This includes quality and other product transformation processes. Module Three focuses on the organization, people and processes i.e. the job, the work, and the workplace. In addition, most of the mathematical techniques have been separated into supplements attached to the relevant chapters. Software solutions for the techniques have been explained in the text. Every mathematical technique is exemplified with a number of solved problems. Unlike many Production and Operations Management texts, this book covers E-commerce, Industrial Safety, Maintenance, Environmental Management (Green Productivity) and new technological trends in the discipline. These sections should add to the significance of exploring how firms can gain competitive advantage and promote sustainable development at the same time. The last section of the book comprises of a selection of cases from The Indian Institute of Management at Ahmedabad. The cases encompass the entire spectrum of Indian Industry the private and the public sectors, professional and family managed business organizations, service and manufacturing industries, single industry and conglomerates. The cases relate to Operations Strategy, Supply Chain Management, Capacity Planning, New Products, Manufacturing Technologies, etc. The Case Studies are of world class. Prof. Tirupati, one of the authors of the case studies, according to Management Science, has penned one of the top 100 management articles in the 50 years.The book is comprehensive, lucid and easy to read and understand. It should be of great value both to students and faculty.


Best Practice Procurement

Best Practice Procurement

Author: Andrew Erridge

Publisher: Gower Publishing, Ltd.

Published: 2001

Total Pages: 296

ISBN-13: 9780566083662

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This book presents a range of cutting edge perspectives on subjects which are central to improving purchasing performance, including supply chain management, outsourcing and partnership, professional development, IT and e-commerce, and performance evaluation.


Definitive Guides for Supply Chain Management Professionals (Collection)

Definitive Guides for Supply Chain Management Professionals (Collection)

Author: CSCMP

Publisher: FT Press

Published: 2014-02-11

Total Pages: 3184

ISBN-13: 0133797929

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A brand new collection of best practices for planning, organizing, and managing high-value supply chains… 8 authoritative books, now in a convenient e-format, at a great price! 8 authoritative books help you systematically plan, manage, and optimize any supply chain, in any environment or industry Master all the knowledge and best practices you need to design, implement, and manage world-class supply chains! This unique 8 eBook package will be an indispensable resource for supply chain professionals and students in any organization or environment. It contains 7 complete books commissioned by Council of Supply Chain Management Professionals (CSCMP), the preeminent worldwide professional association dedicated to advancing and disseminating SCM research and knowledge. CSCMP's The Definitive Guide to Supply Chain Best Practices brings together state-of-the-art case studies to help you identify challenges, evaluate solutions, plan implementation, and prepare for the future. These realistic, fact-based cases reflect the full complexity of modern supply chain management. You're challenged to evaluate each scenario, identify the best available responses, and successfully integrate functional activities ranging from forecasting through post-sales service. CSCMP's Definitive Guide to Integrated Supply Chain Management is your definitive reference to managing supply chains that improve customer service, reduce costs, and enhance business performance. Clearly and concisely, it introduces modern best practices for organizations of all sizes, types, and industries. Next, this eBook package contains five books fully addressing core areas of CSCMP Level One SCPro™ certification: manufacturing/service operations; warehousing; supply management/procurement; transportation; and order fulfillment/customer service. All five offer focused coverage of essential technical and behavioral skills, addressing principles, elements, strategies, tactics, processes, business interactions/linkages, technologies, planning, management, measurement, global operations, and more. The Definitive Guide to Manufacturing and Service Operations introduces complete best practices for planning, organizing, and managing the production of products and services. Itintroduces key terminology, roles, and goals; techniques for planning and scheduling facilities, material, and labor; continuous process and quality improvement methods; sustainability; MRP II, DRP, and other technologies; and more. Next, The Definitive Guide to Warehousing helps you optimize all facets of warehousing, step by step. It explains each warehousing option, storage and handling operations, strategic planning, and the effects of warehousing decisions on total logistics costs and customer service. It covers product and materials handling, labor management, warehouse support, extended value chain processes, facility ownership, planning, strategy decisions, warehouse management systems, Auto-ID, AGVs, and more. The Definitive Guide to Supply Management and Procurement helps you drive sustainable competitive advantage via better supplier management and procurement. It covers transactional and long-term activities; category analysis, supplier selection, contract negotiation, relationship management, performance evaluation/management; sustainability; spend analysis, competitive bidding, eProcurement, eSourcing, auctions/reverse auctions, contract compliance, global sourcing, and more. The Definitive Guide to Transportation is today's most authoritative guide to world-class supply chain transportation. Its coverage includes: transportation modes, execution, and control; outsourcing, modal and carrier selection, and 3PLs; TMS technologies; ocean shipping, international air, customs, and regulation; and more. CSCMP's The Definitive Guide to Order Fulfillment and Customer Service covers all facets of building and operating world-class supply chain order fulfillment and customer service processes, from initial customer inquiry through post sales service and support. It introduces crucial concepts ranging from order cycles to available-to-promise, supply chain RFID to global order capture networks, guiding you in optimizing every customer contact you make. Finally, in Demand and Supply Integration: The Key to World-Class Demand Forecasting, Mark A. Moon helps you effectively integrate demand forecasting within a comprehensive, world-class Demand and Supply Integration (DSI) process. Moon shows how to approach demand forecasting as a management process; choose and apply the best qualitative and quantitative techniques; and create demand forecasts that are far more accurate and useful. If you're tasked with driving more value from your supply chain, this collection offers you extraordinary resources -- and unsurpassed opportunities. From world-renowned supply chain experts Robert Frankel, Brian J. Gibson, Joe B. Hanna, C. Clifford Defee, Haozhe Chen, Nada Sanders, Scott B. Keller, Brian C. Keller, Wendy L. Tate, Thomas J. Goldsby, Deepak Iyengar, Shashank Rao, Stanley E. Fawcett, Amydee M. Fawcett, and Mark A. Moon


CSCMP Certification Collection

CSCMP Certification Collection

Author: CSCMP

Publisher: FT Press

Published: 2014-06-25

Total Pages: 2867

ISBN-13: 0133993604

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Complete best practices for running high-value supply chains and earning elite CSCMP certification… 8 authoritative books, in convenient e-format, at a great price! 8 authoritative books help you plan, manage, and optimize any supply chain -- and systematically prepare for CSCMP's industry-leading certification Master crucial knowledge for earning industry-leading CSCMP Level One SCPro™certification: demonstrate your skills in planning and managing world-class supply chains! This unique 8 eBook package will be an indispensable resource for supply chain professionals and students in any organization or environment. It contains 7 complete books commissioned by Council of Supply Chain Management Professionals (CSCMP), the preeminent worldwide professional association dedicated to advancing and disseminating SCM research and knowledge. CSCMP's Definitive Guide to Integrated Supply Chain Management is your definitive reference to managing supply chains that improve customer service, reduce costs, and enhance business performance. Clearly and concisely, it introduces modern best practices for organizations of all sizes, types, and industries. Next, this package contains six eBooks fully addressing core areas of CSCMP Level One SCPro™ certification: manufacturing/service operations; warehousing; supply management/procurement; transportation; order fulfillment/customer service, and inventory management. All six offer focused coverage of essential technical and behavioral skills, addressing principles, elements, strategies, tactics, processes, business interactions/linkages, technologies, planning, management, measurement, global operations, and more. The Definitive Guide to Manufacturing and Service Operations introduces complete best practices for planning, organizing, and managing the production of products and services. Itintroduces key terminology, roles, and goals; techniques for planning and scheduling facilities, material, and labor; continuous process and quality improvement methods; sustainability; MRP II, DRP, and other technologies; and more. Next, The Definitive Guide to Warehousing helps you optimize all facets of warehousing, step by step. It explains each warehousing option, storage and handling operations, strategic planning, and the effects of warehousing decisions on total logistics costs and customer service. It covers product and materials handling, labor management, warehouse support, extended value chain processes, facility ownership, planning, strategy decisions, warehouse management systems, Auto-ID, AGVs, and more. The Definitive Guide to Supply Management and Procurement helps you drive sustainable competitive advantage via better supplier management and procurement. It covers transactional and long-term activities; category analysis, supplier selection, contract negotiation, relationship management, performance evaluation/management; sustainability; spend analysis, competitive bidding, eProcurement, eSourcing, auctions/reverse auctions, contract compliance, global sourcing, and more. The Definitive Guide to Transportation is today's most authoritative guide to world-class supply chain transportation. Its coverage includes: transportation modes, execution, and control; outsourcing, modal and carrier selection, and 3PLs; TMS technologies; ocean shipping, international air, customs, and regulation; and more. The Definitive Guide to Order Fulfillment and Customer Service covers all facets of building and operating world-class supply chain order fulfillment and customer service processes, from initial customer inquiry through post sales service and support. It introduces crucial concepts ranging from order cycles to available-to-promise, supply chain RFID to global order capture networks, guiding you in optimizing every customer contact you make. CSCMP's The Definitive Guide to Inventory Management addresses all the technical and behavioral skills needed for success in any inventory management role. It illuminates planning, organizing, controlling, directing, motivating and coordinating every activity required to efficiently control product flow. You'll find best-practice coverage for making long-term strategic decisions; mid-term tactical decisions; and short-term operational decisions. Topics discussed range from VMI and inventory reduction to new challenges in global inventory management. Finally, in Demand and Supply Integration: The Key to World-Class Demand Forecasting, Mark A. Moon helps you effectively integrate demand forecasting within a comprehensive, world-class Demand and Supply Integration (DSI) process. Moon shows how to approach demand forecasting as a management process; choose and apply the best qualitative and quantitative techniques; and create demand forecasts that are far more accurate and useful. If you're tasked with driving more value from your supply chain, this collection offers you extraordinary resources -- and unsurpassed opportunities. From world-renowned supply chain experts Brian J. Gibson, Joe B. Hanna, C. Clifford Defee, Haozhe Chen, Nada Sanders, Scott B. Keller, Brian C. Keller, Wendy L. Tate, Thomas J. Goldsby, Deepak Iyengar, Shashank Rao, Stanley E. Fawcett, Amydee M. Fawcett, Matthew A. Waller, Terry L. Esper and Mark A. Moon


The Alignment Performance Link in Purchasing and Supply Management

The Alignment Performance Link in Purchasing and Supply Management

Author: Christian Baier

Publisher: Springer Science & Business Media

Published: 2008-08-11

Total Pages: 240

ISBN-13: 383499751X

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Christian Baier empirically investigates the alignment-performance link in PSM. His findings provide clear guidance to practitioners on how to design their purchasing strategies and practices to achieve maximum alignment and thus effectively contribute to the firm’s competitive advantage.