How Leaders Can Strengthen Their Organization's Culture

How Leaders Can Strengthen Their Organization's Culture

Author: Tim Burningham

Publisher: Independently Published

Published: 2019-01-15

Total Pages: 94

ISBN-13: 9781793928498

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Nothing could be more important in today's competitive work environment than the strength of your organization's culture--the shared beliefs, assumptions, and behaviors that exist within an organization. A strong culture is one where minimal politics and confusion exists, turnover is low among good employees, engagement and productivity are high, and results are consistently good. Leaders must find ways to strengthen the culture within their organizations. Those who do will be rewarded not only with greater success but also greater fulfillment at work. This book gives leaders--supervisors, department heads, team leads, managers, directors, vice presidents, executives, and CEOs--simple and effective ways to impact the culture within their organization. Why are the ideas in this book simple? One of my favorite authors, Stephen R. Covey, once talked about the impact a trim tab has on a large ship. Covey pointed out how a simple and very small mechanism, the trim tab, has the power to change the entire direction of an enormous ship. If you looked at a trim tab you might not think much of it, however, that wouldn't change its capacity, when utilized, to impact the course of the ship. The suggestions offered in this book are like a trim tab--small and simple. Some can be done with little effort, but they are powerful in their ability to have a significant impact on the direction of your organization. Don't let the simplicity distract you from their potential. And just as they are easy to do, they are also easy to ignore or forget about. When implemented with consistency, the ideas in this book will help you trim tab your way to a strong organizational culture. In time, these ideas will produce wildly different results--better results--results and fulfillment you've never imagined possible.


Win from Within

Win from Within

Author: James Heskett

Publisher: Columbia University Press

Published: 2022-01-04

Total Pages: 274

ISBN-13: 0231554826

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There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and loyalty translate into higher growth and profits. Many business leaders know this, yet few are doing much to improve their organizations’ cultures. They are discouraged by misguided beliefs that an executive’s tenure and an organization’s attention span are too short for meaningful transformation. James Heskett provides a roadmap for achievable and fast-paced culture change. He demonstrates that an effective culture supplies the trust that makes managing change of all kinds easier. It provides a foundation on which changes in strategy can be based, and it’s a competitive edge that can’t easily be hacked or copied. Examining leading companies around the world, Heskett details how organizational culture makes employees more loyal, more productive, and more creative. He discusses how to quantify its effects in order to sell the notion of culture change to the organization and considers how to preserve an organization’s culture in the face of the trend toward remote work hastened by the COVID-19 pandemic. Showing how leadership can bring about significant changes in a surprisingly short time span, Win from Within offers a playbook for developing and deploying culture that enables outsized results. It is a groundbreaking demonstration of organizational culture’s role as a foundation for strategic success—and its measurable impact on the bottom line.


Courageous Cultures

Courageous Cultures

Author: Karin Hurt

Publisher: HarperCollins Leadership

Published: 2020-07-28

Total Pages: 224

ISBN-13: 140021954X

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From executives complaining that their teams don’t contribute ideas to employees giving up because their input isn’t valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees. In Courageous Cultures, you’ll learn practical tools that help you: Learn the difference between microinnovators, problem solvers, and customer advocates and how they work together. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization. This book provides you with the practical tools to uncover, leverage, and scale the best ideas from every level of your organization.


Committing to the Culture

Committing to the Culture

Author: Steve Gruenert

Publisher: ASCD

Published: 2019-06-24

Total Pages: 131

ISBN-13: 1416627871

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In their follow-up to School Culture Recharged and the best-selling School Culture Rewired, Steve Gruenert and Todd Whitaker go deep into the roots of culture change and explore how school leaders can positively shift their cultures in a sustainable way. Drawing from the authors' extensive experience and research, Committing to the Culture - Unpacks questions around the nature of culture, including the importance of vision and climate and how the tension between the past and the future can keep a culture stagnant. - Explains how toxic cultures come about, why they can be so resistant to lasting change, and how not to change those cultures. - Describes how to build a positive culture based on trust, collaboration, and commitment rather than fear, competition, and compliance. - Offers advice to help leaders ensure that positive change endures, withstanding fads, toxic mindsets, and other threats. The authors provide real-world scenarios to illustrate how their ideas and approaches work in practice. Leaders will gain profound insight into how to create meaningful change, with the goal not just to "transform" their school but also to get all members of the school community to commit to culture change—and make sure that change sticks.


The Critical Few

The Critical Few

Author: Jon R. Katzenbach

Publisher: Berrett-Koehler Publishers

Published: 2019-01-16

Total Pages: 209

ISBN-13: 1523098732

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In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational--that's what makes it so hard to work with, but that's also what makes it so powerful. For the first time, this book lays out the Katzenbach Center's proven methodology for identifying your culture's four most critical elements: traits, characteristics that are at the heart of people's emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; authentic informal leaders, people who have a high degree of "emotional intuition" or social connectedness; and metrics, integrated, thoughtful measures to track progress, encourage the self-reinforcing cycle of lasting change and link to business performance. By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.


Organizational Culture and Leadership

Organizational Culture and Leadership

Author: Edgar H. Schein

Publisher: John Wiley & Sons

Published: 2010-07-16

Total Pages: 466

ISBN-13: 047064057X

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Regarded as one of the most influential management books of all time, this fourth edition of Leadership and Organizational Culture transforms the abstract concept of culture into a tool that can be used to better shape the dynamics of organization and change. This updated edition focuses on today's business realities. Edgar Schein draws on a wide range of contemporary research to redefine culture and demonstrate the crucial role leaders play in successfully applying the principles of culture to achieve their organizational goals.


Transforming Your Leadership Culture

Transforming Your Leadership Culture

Author: John B. McGuire

Publisher: John Wiley & Sons

Published: 2009-03-30

Total Pages: 337

ISBN-13: 0470446730

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CCL fellows McGuire and Rhodes replace the common and popular myth that change in organizational culture is beyond the reach of mere mortals. They offer a practical guide for achieving feasible culture transformation by helping leaders see how leading the culture and managing the operations are two sides of the same coin. The book provides guidance and resources that helps leaders decide: (1) what change is feasible; (2) how to set practical incremental targets of change and development; and (3) what are the tools for navigating the turbulent waters of the change process.


Culture Hacker

Culture Hacker

Author: Shane Green

Publisher: John Wiley & Sons

Published: 2017-04-24

Total Pages: 224

ISBN-13: 1119405726

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HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." —MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." —LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." —CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service


Culture Renovation: 18 Leadership Actions to Build an Unshakeable Company

Culture Renovation: 18 Leadership Actions to Build an Unshakeable Company

Author: Kevin Oakes

Publisher: McGraw Hill Professional

Published: 2021-01-12

Total Pages: 353

ISBN-13: 1260464377

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Seize and expand the competitive edge with a smart, well-managed culture “renovation” Most business leaders understand the power of a dynamic, positive culture—but almost every effort to change culture fails. Why? The approach is often all wrong. Rather than attempt to “transform” a new culture from the ground up, leaders need to instead spearhead a culture renovation. It’s all about keeping what works, changing what needs to be changed, and ensuring proper care and maintenance—much like refurbishing and living in a beautiful historic home and improving its overall value. In Culture Renovation, the head of the world’s leading HR research firm—the Institute for Corporate Productivity (i4cp)—Kevin Oakes provides tangible, tactical insights drawn from a robust data set and informed by CEOs and HR leaders at many of the world’s top companies. You’ll find everything you need to rebuild your corporate culture with care and expertise, including: Three phases and detailed action steps for architecting the change you want to see Practical insights and examples from T-Mobile, Microsoft, 3M, and other top companies The traits of a healthy corporate culture Proven talent practices to maintain your new culture for long-term success Oakes identifies 18 proven leadership actions for turning any culture into an agile, resilient, and innovative high-performance organization. You’ll learn how to best understand the culture in place today and set a new cultural path for decades to come; develop a co-creation mindset; identify influencers and blockers; ferret out skeptics and non-believers; measure, monitor, and report progress; and implement “next practices” in talent strategies to sustain the renovation. Culture Renovation delivers everything you need to plan, build, and maintain a corporate culture that drives profits, growth, and business sustainability now and well into the future.


Conscious Culture

Conscious Culture

Author: Joanna Barclay

Publisher: Morgan James Publishing

Published: 2014-08-15

Total Pages: 293

ISBN-13: 1630471542

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With employee engagement between 26-30 percent leaders are looking for ways to engage untapped employee potential and maximize their capital investment in HR. A new business paradigm is emerging in the twenty-first century where an organization's culture is the most important and valuable asset a company has to attract, engage, and retain top talent. The most successful corporations in the world are values-driven and consciously invest in building their workplace culture so that it aligns with the personal values of their people. Values are a source of life-force energy that come from within. They inspire and motivate us and embody our heart and soul. Study of contextual cardiology has demonstrated the existence and power of the heart's energy. We experience this in the form of emotional intelligence and intuition. The more leaders practice connecting with their emotional intelligence (emotions such as love, compassion, loyalty, and trust), the more effective they will be at leading themselves and others. This is because employees are looking for leaders they can trust and who care for others, want to make a difference, and contribute to society. A facilitative leadership style is the key to transforming an organization and creating a culture of engagement. It moves people from being focused on "me" (self-interest) to "we" (common good). Facilitative leaders unify the organization, connect hearts and minds, empower employees to bring their best selves to work, and create a WOW culture where employees love what they do. The book contains unique tools for inner and outer transformation, along with case studies and worksheets to support leaders' journeys of culture change to measure, map, and manage cultural transformation. What you measure you can manage. Organizational transformation begins with the personal transformation of the leaders because organizations don't change; it's the people in them who do. Leaders learn how to "walk the talk" and be the change they want to see.