Hospitality Security
Hospitality Security

Author: Darrell Clifton

Publisher: CRC Press

Published: 2019-08-08

Total Pages: 314

ISBN-13: 1439874379

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A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today's Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today's hospitality practitioner. Designed for both novice security professionals and industry veterans in need of a reference, the book covers: Risk assessment, where threats and vulnerabilities are calculated with probabilities to determine risk The security plan, where you decide how to apply various layers of control to mitigate the risks Budgeting: the amount of money available to implement the plan determines the next step Policies: how to document policies into a security manual, training manual, emergency procedures manual, and incident action plan Staffing: scheduling, wages, deployment, and contract security Training, including specialized topics such as use of force and bike patrol Physical security and patrol procedures Alarm and camera systems and various software programs Emergency procedures and response Investigations, interviews, and crime analysis Executive skills: learning from proven leadership styles Ideal for novices and veterans alike, this accessible, reader-friendly primer enables security directors to evaluate what risks are inherent to hospitality environments, analyze those risks through threat and vulnerability assessments, and develop methods to mitigate or eliminate them-all the while keeping customers and personnel safe and improving the bottom line.

Hospitality Security
Hospitality Security

Author: Anthony V. Disalvatore

Publisher:

Published: 2019-09-24

Total Pages: 336

ISBN-13: 9781793512543

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Hospitality Security: Procedures, Policies, and Training provides readers with a comprehensive guide to ensuring the safety and well-being of visitors and guests of hospitality establishments. The book demonstrates how those involved in providing hospitality security can not only keep guests safe, but also offer superior customer service. The book begins with an overview of the hospitality security department, identifying key roles within the operation, the goals of

Tourism, Security and Safety
Tourism, Security and Safety

Author: Yoel Mansfeld

Publisher: Routledge

Published: 2006-08-11

Total Pages: 376

ISBN-13: 1136352724

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The topic of safety and security in the tourism industry is of vital importance globally. In recent years, and mainly after the 9/11 event, both academics and practitioners have started to look into crisis management issues seeking workable solutions in order to mitigate the negative impacts of safety and security incidences on the tourism industry and affected destinations. Tourism, Safety and Security: a multi dimensional analysis brings together the writings of international leading academics and practitioners in this field to discuss prevention measures and crisis management options, in incidences of tourism safety and security. The layout and content of the book are aimed at analyzing different types of safety and security problems as well as finding managerial strategies and tactics to address them. Divided into four sections this book looks at: · Tourism and security issues: including the impact of terror in the hotel market in Israel · Tourism and crime issues: including premises liability, drug trafficking, theft and street robbery · Tourism and safety Issues: including the impact of SARS in Asia and Foot and Mouth Disease in the UK · Tourism crisis management issues: including the 9/11 crisis, public relations, and the aftermath of the Bali bombings Each chapter has a user friendly structure including study objectives, concept definitions and review questions.

Hospitality Law
Hospitality Law

Author: Stephen C. Barth

Publisher: John Wiley & Sons

Published: 2017-04-17

Total Pages: 339

ISBN-13: 1119305047

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Hospitality Law: Managing Legal Issues in the Hospitality Industry, Fifth Edition takes an applied approach to the study of hospitality law with its touchstone of compliance and prevention. The book is highly pedagogical and includes many interactive exercises and real world cases that help students focus on the practical application of hospitality laws and model their decision process to avoid liability. As a result, this book does look different than others on the market as the legal information contained is carefully selected to specifically correlate with helping students understand how to do the right thing, i.e., it is not a comprehensive book on the laws. Barth immediately helps readers learn about the legalities of situations and work through exercises – both individually and in groups -- to effectively apply them to hospitality management situations. Many instructors teach their course from a very applied perspective, which aligns with Barth’s approach.

Hospitality Retail Management
Hospitality Retail Management

Author: Conrad Lashley

Publisher: Routledge

Published: 2009-11-03

Total Pages: 376

ISBN-13: 113639821X

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'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations. Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised service provides the customer with the security of knowing what to expect from that particular organisation. However, this standardisation allows little room for creativity for individual managers to respond to the particular needs of their local market. There is a growing realisation that there is greater profitability if the chain can offer both standardised services across all its retail operations while at the same time allowing local managers the freedom to interpret the needs of its local market as they see fit. 'Hospitality Retail Management' shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives while also allowing local managers to interpret their local market as they see fit. Conrad Lashley has done extensive consultancy with companies such as McDonalds and uses case studies from these companies to reiterate key issues throughout the text.

Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry
Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry

Author: Carvalho, Luisa Cagica

Publisher: IGI Global

Published: 2019-08-30

Total Pages: 378

ISBN-13: 152259938X

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The international tourism industry has seen increased growth in the past few years as millions of individuals continue to travel worldwide. As one of the world’s largest economic sectors, creating jobs, driving exports, and generating prosperity worldwide, hospitality and tourism management needs to continually be explored in order to update best business models and practice. Strategic Business Models to Support Demand, Supply, and Destination Management in the Tourism and Hospitality Industry is an essential reference source that emphasizes emergent and innovative aspects and new challenges and issues within the industry with a particular focus on demand, supply, and destination management. Featuring research on topics such as circular economy, consumer behavior, and social networking, this book is ideally designed for business professionals, executives, hotel managers, event coordinators, restaurateurs, travel agents, tour directors, policymakers, government officials, industry professionals, researchers, students, and academicians.

Hospital and Healthcare Security
Hospital and Healthcare Security

Author: Tony W York

Publisher: Butterworth-Heinemann

Published: 2009-10-12

Total Pages: 760

ISBN-13: 0080886027

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Hospital and Healthcare Security, Fifth Edition, examines the issues inherent to healthcare and hospital security, including licensing, regulatory requirements, litigation, and accreditation standards. Building on the solid foundation laid down in the first four editions, the book looks at the changes that have occurred in healthcare security since the last edition was published in 2001. It consists of 25 chapters and presents examples from Canada, the UK, and the United States. It first provides an overview of the healthcare environment, including categories of healthcare, types of hospitals, the nonhospital side of healthcare, and the different stakeholders. It then describes basic healthcare security risks/vulnerabilities and offers tips on security management planning. The book also discusses security department organization and staffing, management and supervision of the security force, training of security personnel, security force deployment and patrol activities, employee involvement and awareness of security issues, implementation of physical security safeguards, parking control and security, and emergency preparedness. Healthcare security practitioners and hospital administrators will find this book invaluable. - Practical support for healthcare security professionals, including operationally proven policies, and procedures - Specific assistance in preparing plans and materials tailored to healthcare security programs - Summary tables and sample forms bring together key data, facilitating ROI discussions with administrators and other departments - General principles clearly laid out so readers can apply the industry standards most appropriate to their own environment NEW TO THIS EDITION: - Quick-start section for hospital administrators who need an overview of security issues and best practices

Great Hotel Service
Great Hotel Service

Author: Orkun Avkan

Publisher: Independently Published

Published: 2019-06-30

Total Pages: 214

ISBN-13: 9781077139947

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Great Hotel Service outlines proven principles and processes for helping your hotel focus on satisfying your customers. Orkun Avkan's book provides tips and rules in a variety of service topics. One hundred one practical ways in the book will not only motivate you but create a culture to solve problems proactively and deliver exceptional customer service.

Private Security
Private Security

Author: Charles P. Nemeth

Publisher: CRC Press

Published: 2022-12-28

Total Pages: 959

ISBN-13: 1000711943

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Private Security: An Introduction to Principles and Practice, Second Edition explains foundational security principles—defining terms and outlining the increasing scope of security in daily life—while reflecting current practices of private security as an industry and profession. The book looks at the development and history of the industry, outlines fundamental security principles, and the growing dynamic and overlap that exists between the private sector security and public safety and law enforcement—especially since the events of 9/11. Chapters focus on current practice, reflecting the technology-driven, fast-paced, global security environment. Such topics covered include security law and legal issues, risk management, physical security, human resources and personnel considerations, investigations, institutional and industry-specific security, crisis and emergency planning, computer, and information security. A running theme of this edition is highlighting—where appropriate—how security awareness, features, and applications have permeated all aspects of our modern lives. Key Features: Provides current best practices detailing the skills that professionals, in the diverse and expanding range of career options, need to succeed in the field Outlines the unique role of private sector security companies as compared to federal and state law enforcement responsibilities Includes key terms, learning objectives, end of chapter questions, Web exercises, and numerous references—throughout the book—to enhance student learning Critical infrastructure protection and terrorism concepts, increasingly of interest and relevant to the private sector, are referenced throughout the book. Threat assessment and information sharing partnerships between private security entities public sector authorities—at the state and federal levels—are highlighted. Private Security, Second Edition takes a fresh, practical approach to the private security industry’s role and impact in a dynamic, ever-changing threat landscape.