Healthcare is constantly evolving, with ever increasing complexity and costs presenting huge challenges for policy making, decision making, and system design. Design for Care presents an overview of the design issues facing healthcare and shows how designers can work with practice professionals, patients, caregivers, and other stakeholders to make a positive difference. Case studies, design methods, and leading-edge research illuminate emerging opportunities and provide inspiration for designing better services. (bron: rosenfeldmedia.com).
If designed properly, a healthcare interior environment can foster healing, efficient task-performance and productivity, effective actions, and safe behavior. Written by an expert practitioner, Rosalyn Cama, FASID, this is the key book for interior designers and architects to learn the methodology for evidence-based design for healthcare facilities. Endorsed by the American Society of Interior Designers, the guide clearly presents a four-step methodology that will achieve the desired outcome and showcases the best examples of evidence-based healthcare interiors. With worksheets that guide you through such practical tasks as completing an internal analysis of a client's facility and collecting data, this book will inspire a transformation in healthcare design practice.
Applying the principles of human-centered design to real-world health care challenges, from drug packaging to early detection of breast cancer. This book makes a case for applying the principles of design thinking to real-world health care challenges. As health care systems around the globe struggle to expand access, improve outcomes, and control costs, Health Design Thinking offers a human-centered approach for designing health care products and services, with examples and case studies that range from drug packaging and exam rooms to internet-connected devices for early detection of breast cancer. Written by leaders in the field—Bon Ku, a physician and founder of the innovative Health Design Lab at Sidney Kimmel Medical College, and Ellen Lupton, an award-winning graphic designer and curator at Cooper Hewitt Smithsonian Design Museum—the book outlines the fundamentals of design thinking and highlights important products, prototypes, and research in health design. Health design thinking uses play and experimentation rather than a rigid methodology. It draws on interviews, observations, diagrams, storytelling, physical models, and role playing; design teams focus not on technology but on problems faced by patients and clinicians. The book's diverse case studies show health design thinking in action. These include the development of PillPack, which frames prescription drug delivery in terms of user experience design; a credit card–size device that allows patients to generate their own electrocardiograms; and improved emergency room signage. Drawings, photographs, storyboards, and other visualizations accompany the case studies. Copublished with Cooper Hewitt, Smithsonian Design Museum
This book describes how architects can design better healthcare buildings for a rapidly changing context and climate. Innovation in the design of healthcare estates is essential to the sustainability of our health services. Design thinking in this field is being influenced by a range of factors, such as economic constraints, an ageing demographic, complex health conditions (co-morbidities), and climate change. There is an opportunity for architects and designers to be innovators in the future of healthcare through the design of buildings and cities that offer wellbeing and healing. It highlights the latest innovations in key areas of practice and research, with a range of case studies to provide practical lessons and inspire better design.
Designing Healthcare That Works: A Sociotechnical Approach takes up the pragmatic, messy problems of designing and implementing sociotechnical solutions which integrate organizational and technical systems for the benefit of human health. The book helps practitioners apply principles of sociotechnical design in healthcare and consider the adoption of new theories of change. As practitioners need new processes and tools to create a more systematic alignment between technical mechanisms and social structures in healthcare, the book helps readers recognize the requirements of this alignment. The systematic understanding developed within the book's case studies includes new ways of designing and adopting sociotechnical systems in healthcare. For example, helping practitioners examine the role of exogenous factors, like CMS Systems in the U.S. Or, more globally, helping practitioners consider systems external to the boundaries drawn around a particular healthcare IT system is one key to understand the design challenge. Written by scholars in the realm of sociotechnical systems research, the book is a valuable source for medical informatics professionals, software designers and any healthcare providers who are interested in making changes in the design of the systems. - Encompasses case studies focusing on specific projects and covering an entire lifecycle of sociotechnical design in healthcare - Provides an in-depth view from established scholars in the realm of sociotechnical systems research and related domains - Brings a systematic understanding that includes ways of designing and adopting sociotechnical systems in healthcare
One of the most complex global challenges is improving wellbeing and developing strategies for promoting health or preventing ‘illbeing’ of the population. The role of designers in indirectly supporting the promotion of healthy lifestyles or in their contribution to illbeing has emerged. This means designers now need to consider, both morally and ethically, how they can ensure that they ‘do no harm’ and that they might deliberately decide to promote healthy lifestyles and therefore prevent ill health. Design for Health illustrates the history of the development of design for health, the various design disciplines and domains to which design has contributed. Through 26 case studies presented in this book, the authors reveal a plethora of design research methodologies and research methods employed in design for health. The editors also present, following a thematic analysis of the book chapters, seven challenges and seven areas of opportunity that designers are called upon to address within the context of healthcare. Furthermore, five emergent trends in design in healthcare are presented and discussed. This book will be of interest to students of design as well as designers and those working to improve the quality of healthcare.
Comprehensive coverage of healthcare design fundamentals--from the field's top professionals Healthcare Design examines all of the basic elements necessary to create physical environments that enhance the quality of healthcare delivery. Written by practicing professionals, educators, and other experts in the field, this book is an essential cornerstone for anyone building a career in healthcare design. Combining important concepts with practical guidance, this definitive resource: * Covers planning, designing, and furnishing of cost-effective, efficient facilities that serve patient needs * Contains product specification information for a range of design components--from floorcoverings and ceilings to furniture, lighting, textiles, and more * Addresses current topics such as wayfinding, green design, healing art, and therapeutic effects of landscape architecture * Features a wide selection of photographs, including an eight page full-color insert As massive changes in healthcare financing and delivery sweep the industry, the question of how to create facilities that address market considerations, satisfy government regulations, and accommodate patient needs is setting the agenda for today's healthcare design professionals. Healthcare Design is the first comprehensive source of the basic information and resources necessary to plan, design, and furnish efficient physical environments that facilitate quality healthcare delivery. Written for architects, designers, and planners who are new to this growing field, the book presents key contributions from leading experts within an overall framework based on the healthcare design certificate program offered by New York University. Practical ideas are provided for every stage of the design process--from site visits and programming to design implementation and evaluation. You'll also find extensive product guidance and coverage of new trends such as green design and therapeutic effects of landscape architecture. The photographs that accompany the text--many in color--vividly illustrate the design concepts while showcasing the work of some of the best professionals in the business. Well-organized and clearly written, Healthcare Design is a valuable reference for anyone taking on the exciting design challenges in healthcare today.
This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers. In addition, readers will learn about new research directions, as well as strategies and innovations to develop service solutions that are affordable, sustainable, and consumer-oriented. Lastly, the book discusses policy options to improve the service delivery process and customer satisfaction in the healthcare and hospital sector. The contributors cover various aspects and fields of application of service design and service thinking, including service design processes, tools and methods; service blueprints and service delivery; creation and implementation of services; interaction design and user experience; design of service touchpoints and service interfaces; service excellence and service innovation. The book will appeal to all scholars and practitioners in the hospital and healthcare sector who are interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.
The planning and design of healthcare facilities has evolved over the previous decades from "function follows design" to "design follows function." Facilities stressed the functions of healthcare providers but patient experience was not fully considered. The design process has now crucially evolved, and currently, the impression a hospital conveys to its patients and community is the primary concern. The facilities must be welcoming, comfortable, and exude a commitment to patient well-being. Rapid changes and burgeoning technologies are now major considerations in facility design. Without flexibility, hospitals face quicker obsolescence if designs are not forward-thinking. Planning and Designing Healthcare Facilities: A Lean, Innovative, and Evidence-Based Approach explores recent developments in hospital design. Medical facilities have been adapted to the requirements of clinical functions. Recently, the needs of patients and clinical pathways have been recognized. With the patient at the center of the process, the flow of tasks becomes the guiding principle as hospital design must employ evidence-based thinking, and process management methods such as Lean become central. The authors explain new concepts to reduce healthcare delivery cost, but keep quality the primary consideration. Concepts such as sustainability (i.e., Green Hospitals) and the use of new tools and technologies, such as information and communication technology (ICT), Lean, and evidence-based planning and innovations are fully explained.
Architecture of Health is a story about the design and life of hospitals-about how they are born and evolve, about the forces that give them shape, and the shifts that conspire to render them inadequate. Reading architecture through the history of hospitals is a deciphering tool for unlocking the elemental principles of architecture and the intractable laws of human and social conditions that architecture serves in each of our lives.This book encounters brilliant and visionary designers who were hospital architects but also systems designers, driven by the aim of social change. They faced the contradictions of health care in their time and found innovative ways to solve for specific medical dilemmas. Less-known designers like Filarete, Lluís Domènech i Montaner, Albert Schweitzer, Max Fry and Jane Drew, John Dawe Tetlow, Gordon Friesen, Thomas Wheeler, and Eberhard Zeidler are studied here, while the medical spaces of more widely-known architects like Isambard Brunel, Aalvar Aalto, Le Corbusier, Louis Kahn, and Paul Rudolph also help inform this history. All these characters were polymaths and provocateurs, but none quite summarizes this history more succinctly than Florence Nightingale, who in laying out her guidelines for ward design in 1859, shows how the design of a medical facility can influence an entire political and social order.Architecture of Health, richly illustrated with images and never before published renderings and drawings from the MASS Design Group, charts historical epidemics alongside modern and contemporary architectural transformations in service of medicine, health, and habitation; it explores how infrastructure facilitates healing and architecture's greater role in constructing our societies.
