Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-route Bus and Paratransit Systems
Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-route Bus and Paratransit Systems

Author: Transit Cooperative Research Program

Publisher: Transportation Research Board

Published: 2010

Total Pages: 209

ISBN-13: 030915491X

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TRB's Transit Cooperative Research Program (TCRP) Report 139: Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems explores resources for fixed-route bus, general public demand response, and Americans with Disabilities Act (ADA) paratransit systems resources to assist in the recruitment, development, and retention of managers. The Guidebook is accompanied by CRP-CD-77, which provides Model Job Descriptions for 32 broad job titles that indicate the structure and content for job descriptions for manager jobs. The CD-ROM is also available for download from TRB's website as an ISO image. A separate report presenting the research methodology, the results of a literature review, and the results from focus groups held with 15 other non-transit public and private sector organizations used in production of TRCP Report 139 is available online.

Building a Sustainable Workforce in the Public Transportation Industry— A Systems Approach
Building a Sustainable Workforce in the Public Transportation Industry— A Systems Approach

Author: Candace Blair Cronin

Publisher: Transportation Research Board

Published: 2013

Total Pages: 209

ISBN-13: 0309283515

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[This is] "a guidebook that addresses contemporary issues in workforce development, retention, and attraction, and public transportation image management. [It] is separated into modules that may be used independently or together [...]. Information across the modules is in the form of example successful programs, state-of-the-art initiatives, industry effective practices, and directions to implement and measure those practices. The results of this research may be used by human resource professionals and transportation policy makers in implementing more effective human resource business-planning processes"--Foreword.

Practical Resources for Recruiting Minorities for Chief Executive Officers at Public Transportation Agencies
Practical Resources for Recruiting Minorities for Chief Executive Officers at Public Transportation Agencies

Author:

Publisher: Transportation Research Board

Published: 2011

Total Pages: 52

ISBN-13: 0309213592

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TRB's Transit Cooperative Research Program (TCRP) Report 148: Practical Resources for Recruiting Minorities for Chief Executive Officers at Public Transportation Agencies provides strategies to recruit minorities for chief executive officer (CEO) positions and offers resources to assist governing boards of public transportation agencies in the recruitment of minority CEOs. The report also assesses the transit industry's recruitment processes for CEOs and provides a case for diversity that documents the benefits of minorities in public transportation leadership positions. The report also describes strategies for retaining CEOs at public transportation agencies.

Guidebook for Attracting Paratransit Patrons to Fixed-route Services
Guidebook for Attracting Paratransit Patrons to Fixed-route Services

Author: John N. Balog

Publisher: Transportation Research Board

Published: 1997

Total Pages: 404

ISBN-13: 9780309060684

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Paratransit services are more expensive to provide on a per-trip basis than fixed-route transit, so operating efficiencies could be achieved by attracting some paratransit riders to fixed route. The Guidebook identifies the characteristics and preferences of four distinct market segments: people with disabilities who use fixed-route transit; people with disabilities who use paratransit; others who currently use paratransit; and people with disabilities who normally do not use transit. The Guidebook also provides step-by-step procedures for estimating demand, locating bus stops, training drivers, providing travel training for patrons, marketing services, and evaluating successes.

A Guidebook for Developing a Transit Performance-measurement System
A Guidebook for Developing a Transit Performance-measurement System

Author: Transit Cooperative Research Program

Publisher:

Published: 2003

Total Pages: 388

ISBN-13:

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This report is a guidebook for transit managers and others interested in developing or improving performance-measurement systems for transit agencies or incorporating transit performance measures into regional decision-making processes. The guidebook provides a step-by-step process for developing a performance-measurement program that includes both traditional and non-traditional performance indicators that address customer-oriented and community issues.

A Handbook
A Handbook

Author: Rebecca Elmore-Yalch

Publisher: Transportation Research Board

Published: 1998

Total Pages: 212

ISBN-13: 9780309062688

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Provides an overview of market segmentation--what it is and why it is relevant to public transit agencies. It serves as an introduction for managers to the basic concepts and approaches of market segmentation and provides steps and procedures for marketers or market researchers who have the responsibility for implementing a market segmentation program.

Pay for Performance
Pay for Performance

Author: National Research Council

Publisher: National Academies Press

Published: 1991-02-01

Total Pages: 221

ISBN-13: 0309044278

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"Pay for performance" has become a buzzword for the 1990s, as U.S. organizations seek ways to boost employee productivity. The new emphasis on performance appraisal and merit pay calls for a thorough examination of their effectiveness. Pay for Performance is the best resource to date on the issues of whether these concepts work and how they can be applied most effectively in the workplace. This important book looks at performance appraisal and pay practices in the private sector and describes whetherâ€"and howâ€"private industry experience is relevant to federal pay reform. It focuses on the needs of the federal government, exploring how the federal pay system evolved; available evidence on federal employee attitudes toward their work, their pay, and their reputation with the public; and the complicating and pervasive factor of politics.

Managing Transit's Workforce in the New Millennium
Managing Transit's Workforce in the New Millennium

Author: Transit Cooperative Research Program

Publisher: Transportation Research Board

Published: 2002

Total Pages: 154

ISBN-13: 0309067529

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Introduction and Research Approach -- Findings -- Management Profile for Maintaining a Qualified Workforce -- Conclusions and Suggested Research.