Usability in Government Systems

Usability in Government Systems

Author: Elizabeth Buie

Publisher: Elsevier

Published: 2012-05-21

Total Pages: 447

ISBN-13: 0123910633

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As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring, or managing system development, you need this book. Editors Elizabeth Buie and Dianne Murray have brought together over 30 experts to outline practical advice to both usability specialists and government technology professionals and managers. Working with internal and external government systems is a unique and difficult task because of of the sheer magnitude of the audience for external systems (the entire population of a country, and sometimes more), and because of the need to achieve government transparency while protecting citizens' privacy.. Open government, plain language, accessibility, biometrics, service design, internal vs. external systems, and cross-cultural issues, as well as working with the government, are all covered in this book. Covers both public-facing systems and internal systems run by governments Details usability and user experience approaches specific to government websites, intranets, complex systems, and applications Provides practical material that allows you to take the information and immediately use it to make a difference in your projects


Governing Systems

Governing Systems

Author: Tom Crook

Publisher: Univ of California Press

Published: 2016-06-21

Total Pages: 402

ISBN-13: 0520290356

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"When and how did public health become modern? In Governing Systems, Tom Crook re-examines this key question in the context of Victorian and Edwardian England, long regarded as one of the 'homes' of modern public health. The modernity of modern public health, Crook argues, should be located not in the rise of a centralized, bureaucratic and disciplinary State, but in the contested formation and intricate functioning of systems of governing, from the administrative to the technological. Equally, we need to embrace a dialectical understanding of modern governance, one that is rooted in the interaction of multiple levels, agents and times. Theoretically ambitious, but empirically grounded, Governing Systems will be of interest to historians of modern public health and modern Britain, as well as anyone interested in the complex gestation of the governmental dimensions of modernity"--


Standards for Internal Control in the Federal Government

Standards for Internal Control in the Federal Government

Author: United States Government Accountability Office

Publisher: Lulu.com

Published: 2019-03-24

Total Pages: 88

ISBN-13: 0359541828

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Policymakers and program managers are continually seeking ways to improve accountability in achieving an entity's mission. A key factor in improving accountability in achieving an entity's mission is to implement an effective internal control system. An effective internal control system helps an entity adapt to shifting environments, evolving demands, changing risks, and new priorities. As programs change and entities strive to improve operational processes and implement new technology, management continually evaluates its internal control system so that it is effective and updated when necessary. Section 3512 (c) and (d) of Title 31 of the United States Code (commonly known as the Federal Managers' Financial Integrity Act (FMFIA)) requires the Comptroller General to issue standards for internal control in the federal government.


Systems of Government Monarchy

Systems of Government Monarchy

Author: Nathanial Harris

Publisher: Evans Brothers

Published: 2009

Total Pages: 50

ISBN-13: 0237539322

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One of a series of titles aimed at Key Stage 3 readers and upwards that looks at different systems of government and discusses their origins, history and practical application in the modern world.


Government Auditing Standards - 2018 Revision

Government Auditing Standards - 2018 Revision

Author: United States Government Accountability Office

Publisher: Lulu.com

Published: 2019-03-24

Total Pages: 234

ISBN-13: 0359536395

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Audits provide essential accountability and transparency over government programs. Given the current challenges facing governments and their programs, the oversight provided through auditing is more critical than ever. Government auditing provides the objective analysis and information needed to make the decisions necessary to help create a better future. The professional standards presented in this 2018 revision of Government Auditing Standards (known as the Yellow Book) provide a framework for performing high-quality audit work with competence, integrity, objectivity, and independence to provide accountability and to help improve government operations and services. These standards, commonly referred to as generally accepted government auditing standards (GAGAS), provide the foundation for government auditors to lead by example in the areas of independence, transparency, accountability, and quality through the audit process. This revision contains major changes from, and supersedes, the 2011 revision.


Handbook of Research on Global Challenges for Improving Public Services and Government Operations

Handbook of Research on Global Challenges for Improving Public Services and Government Operations

Author: Babao?lu, Cenay

Publisher: IGI Global

Published: 2020-11-20

Total Pages: 622

ISBN-13: 1799849791

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As the field of public administration has been changing due to globalization, government reforms, and increasing governance practices within intergovernmental networks, research and teaching in public administration also adapted itself to these changes. Public policy research and instruction has become transformed and has diffused into other countries with the help of international organizations and other agents of change and transfer. Research in this field is seen as an opportunity for a definitive shift from traditional models of public administration in the sense that policies may be better designed, articulated, and governed through a collaborative approach, while service provision could be enhanced in terms of proximity, representativeness, and innovativeness. The Handbook of Research on Global Challenges for Improving Public Services and Government Operations provides comprehensive approaches to the study of public administration and public policy from a comparative perspective and includes sound theories and concepts for understanding opportunities and challenges governments face when seeking to improve public services and government operations. The book is a compilation of selective high-quality chapters covering cases, experiences, and practical recommendations on topics related to public administration, public policy, social policy, public management, and public affairs. This book is ideal for policymakers, students, and researchers in the field of public administration, public policy, governance, public management, public affairs, citizen engagement, and administrative sciences and management along with practitioners, stakeholders, and academicians interested in the best practices of various countries in public administration and policy.


E-Procurement Management for Successful Electronic Government Systems

E-Procurement Management for Successful Electronic Government Systems

Author: Ordóñez de Pablos, Patricia

Publisher: IGI Global

Published: 2012-09-30

Total Pages: 322

ISBN-13: 1466621206

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As governments search for the best ways to restyle their services, the E-Government field continues to attract interest from public administrators, politicians, academics, and citizens. As a result, new topics such as e-procurement have become core factors in public sector development by providing way to better serve citizens and businesses in our digital economy. E-Procurement Management for Successful Electronic Government Systemsenhances the understanding and collaboration in e-government and the role of information technologies in supporting the development of improved services for citizens. By analyzing recent developments in theory and practices as well as providing fresh ideas and research, this reference source aims to bridge the gap between academia, industry, and government.


Governing the Commons

Governing the Commons

Author: Elinor Ostrom

Publisher: Cambridge University Press

Published: 2015-09-23

Total Pages: 297

ISBN-13: 1107569788

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Tackles one of the most enduring and contentious issues of positive political economy: common pool resource management.


Measuring the Effectiveness of Regional Governing Systems

Measuring the Effectiveness of Regional Governing Systems

Author: David K. Hamilton

Publisher: Springer Science & Business Media

Published: 2012-10-23

Total Pages: 197

ISBN-13: 1461416264

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Regional governance is a topical public policy issue and is receiving increased attention from scholars, government officials and civic leaders. As countries continue to urbanize and centralize economic functions and population in metropolitan regions, the traditional governing system is not equipped to handle policy issues that spill over local government boundaries. Governments have utilized four basic approaches to address the regional governing problem: consolidating governments, adding a regional tier, creating regional special districts, and functional cooperative approaches. The first two are structural approaches that require major (radical) changes to the governing system. The latter two are governance approaches that contemplate marginal changes to the existing governance structure and rely generally on cooperation with other governments and collaboration with the nongovernmental sector. Canada and the United States have experimented with these basic forms of regional governance. This book is a systematic analysis of these basic forms as they have been experienced by North American cities. Utilizing cases from Canada and the United States, the book provides an in-depth analysis of the pros and cons of each approach to regional governance. This research provides an additional perspective on Canadian and U.S. regional governance and adds to the knowledge of Canadian and United States governing systems. This study contributes to the literature on the various approaches to regional governance as well as bringing together the most current literature on regional governance. The author develops a framework of the values that a regional governing system should provide and measures to assess how well each basic approach achieves these values. Based on this assessment, he suggests an approach to regional governance for North American metropolitan areas that best achieves these values.