This guide to personnel management has case studies to illustrate common problems and dilemmas. It clarifies legislation and its application to primary care. This edition focuses more on issues of recruitment, discriminaiton and harassment.
By addressing the issues of physical, emotional, sexual and financial abuse and neglect experienced in childhood or adulthood, this book aims to provide the reader with a theoretical understanding of people who have been abused, and a range of practical approaches to counselling them.
This publication sets out key principles and guidelines for making all transport modes and related infrastructure more accessible. In addition, it provides examples and illustrations of good practice from many different countries.
Offers a guideline on what constitutes good practice in activity provision. This guide presents: a benchmark against which activity providers can measure and evaluate their practice; clear links to national standards; and guidance for care home owners who wish to respond to the government initiatives on providing activities for their clients.
Access to justice for all is a global objective enshrined in SDG 16. To help countries achieve this objective, the OECD People-Centred Justice Framework and Principles sets out elements of a government-wide strategy for people-centred justice, inter-agency cooperation and communication, as well as mechanisms to ensure accountability and sustainability.
Offers an inspirational and compassionate approach to understanding the problems of life, and argues that we should continue to believe in God's fairness.
Social workers often have to handle a great deal of negativity in their working lives. This book celebrates social work practice at its most positive and influential and, in doing so, contributes to a growing literature on critical best practice. Focused on 12 unique and compelling stories of social work with older people, the authors: - Provide a fresh and realistic insight into life as a social worker, and the dilemmas and difficulties that practitioners typically face - Illustrate how knowledge, theory and research are integrated in professional decision-making and action - Show social workers analyzing their own cases and include reflective questions to help readers formulate their own learning and thereby develop their own practice This book provides students on qualifying courses with an invaluable perspective on real life practice, and gives qualified practitioners the opportunity to reflect on and better their own practice.
Although currently many people with dementia are not given the opportunity to receive professional counselling, this book explores the value of counselling for men and women living with this condition and how it enables them to make sense of their lives and their notions of themselves. The author explores the pervasive myth that all experiences of living with dementia are entirely negative and shows counsellors and carers how a person-centred counselling experience can have positive outcomes for those with dementia and the people who care for them. Based on the author's own experiences of counselling people with dementia, the book covers the fundamentals of the counselling process and precisely what a person-centred approach entails. The book then brings together several theories of counselling such as the role of the 'spiritual' in the counselling relationship; working with concepts of relational depth and configurations of Self; and the author's own theories of relating to a person's spiritual core. Accumulating findings from over 20 years of counselling experience in both the UK and the US, this book explores the importance of the Self and recognising each individual's worth and value. Dialogue from the author's counselling experiences is used to illustrate the person-centred counselling approach. Providing a comprehensive guide to person-centred counselling for people with dementia, this book gives an illuminating perspective on the subject and will be of value to counsellors, health and social care professionals, carers, people with dementia and their families.
This volume focuses on policy and best practice in accessible tourism, reflecting the "state-of -the-art" as expressed in a selection of international chapters. It brings together global expertise in planning, design and management to inform and stimulate providers of travel, transport, accommodation, leisure and tourism services to serve guests with disabilities, seniors and the wider markets that require good accessibility. Accessible tourism is not only about providing access to people with disabilities but also it addresses the creation of universally designed environments that can support people that may have temporary disabilities, families with young children, the ever increasing ageing population as well as creating a safer environment for employees to work. The book gives ample evidence that accessible tourism organisations and destinations can expand their target markets as well as improve the quality of their service offering, leading to greater customer satisfaction, loyalty and expansion of business.
This is a text book for all doctors but especially GPs, appraisers and registrars. It is written by a 40 year plus front line NHS doctor who for most of his career worked twice to three times the current doctors’ Working Time Directive limited week. Chris Heath has been a Paediatric Lecturer in a teaching hospital, an Anaesthetist, various junior specialists and a GP over 30 years in 3 different practices. He has been a GP Trainer and Appraiser and has seen politics and political correctness harm patients’ interests constantly over the last half of his career. From the way it selects young doctors to the way they are educated and assessed, the best interests of the patient are largely ignored. This is a text book but it also contains home truths, insights and a warts and all appraisal of how to be a good doctor as well as an unbiased assessment of what is wrong with today’s NHS. It also explains why today’s politicians, medical schools and doctors will resist the changes that are needed to put the patients’ needs first again.