From Conflict to Conciliation

From Conflict to Conciliation

Author: William W. Purkey

Publisher: Corwin Press

Published: 2010-02-03

Total Pages: 185

ISBN-13: 1452271305

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"The Six-C approach provides a framework within which people can work together to attack the problem, not each other. By ending each conflict with conciliation, those who use this approach can do much more than resolve conflict—they can build each other up so future conflicts will be easier to resolve." —Bob Bowen, Chief Executive Officer The Mandt System, Inc. Don′t let conflict get in the way of meaningful collaboration! Conflict is inevitable, but educators can work together effectively if they understand how to defuse difficult situations before they escalate. This resource describes the Six-C process, a conflict resolution method that allows educators to take progressively more assertive steps as necessary to resolve disagreements. Based on research and easy to remember, this approach helps readers handle challenging situations using the least amount of time and energy. Illustrated with many examples and scenarios, the six steps are: Concern: identifying actionable concerns Confer: expressing concerns in nonthreatening ways Consult: reviewing and clarifying the situation collaboratively Confront: considering consequences and giving clear warnings Combat: taking sustained, logical action Conciliation: mending the wounds and restoring relationships Focused on preserving relationships while resolving disagreements, From Conflict to Conciliation can be used in any situation or setting, from the classroom to the community.


From Conflict to Conciliation

From Conflict to Conciliation

Author: William W. Purkey

Publisher: Corwin Press

Published: 2010-02-03

Total Pages: 185

ISBN-13: 1452212104

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The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.


The Essential Guide to Workplace Mediation & Conflict Resolution

The Essential Guide to Workplace Mediation & Conflict Resolution

Author: Nora Doherty

Publisher: Kogan Page Publishers

Published: 2008

Total Pages: 208

ISBN-13: 0749450193

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Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.


The Mediation Process

The Mediation Process

Author: Christopher W. Moore

Publisher: Jossey-Bass

Published: 1986-03-19

Total Pages: 384

ISBN-13:

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Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.


Resolving Disputes Between Nations

Resolving Disputes Between Nations

Author: Martin Patchen

Publisher: Durham [N.C.] : Duke University Press

Published: 1988

Total Pages: 392

ISBN-13:

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The use of force and coercion to settle disputes between nations is a central problem of our time. Martin Patchen considers the circumstances that lead nations to use coercive means in disputes with other nations and also examines the effectiveness of other means of resolving international disputes. Patchen examines conflict and cooperation as general social processes and builds on previous work to present an overall theoretical framework that encompasses the conflict situation, perceptions of the adversary, decision-making, bargaining, and interaction and influence sequences.


Mediation in Collective Labor Conflicts

Mediation in Collective Labor Conflicts

Author: Martin C. Euwema

Publisher: Springer

Published: 2019-05-28

Total Pages: 337

ISBN-13: 3319925318

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This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related third party interventions such as conciliation and facilitation are discussed as effective prevention and regulation tools for different types of collective labor conflicts. These interventions fit in a new developed five-phase model of collective conflicts in organizations, going from capacity building in latent conflicts, through conciliation, mediation and arbitration in escalating phases, to rebuilding of trust after hot conflicts. The authors promote understanding and discussion with regards to labor mediation systems, presenting comparative research on the perspectives of mediators and users of mediation. This book describes and analyses laws, regulations and practices of mediation in seventeen countries, with a relative strong emphasis on Europe. Part 1 presents theoretical frameworks on conciliation and mediation in collective labor conflicts. Part 2 presents regulations and practices in 12 European countries: Belgium, Denmark, Estonia, France, Italy, Poland, Portugal, Spain, The Netherlands, and the United Kingdom. Part 3 discusses mediation in these collective conflicts in Australia, China, India, South Africa and the USA. Part 4 offers conclusions and ways forward. This book offers analyses, good practices and developments for third party intervention in collective labor conflicts in global and local changing environments. This book is a must-read for policy makers, , social partners at different levels, as well as scholars and practitioners in industrial relations, human resources management and conflict management, particularly conciliators and mediators.


Commercial Conflict Management and Dispute Resolution

Commercial Conflict Management and Dispute Resolution

Author: Peter F. Fenn

Publisher: Routledge

Published: 2012

Total Pages: 0

ISBN-13: 9780415578288

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There are numerous techniques designed to resolve commercial conflict and disputes, and this book summarises the most important of these, as well as alternative dispute resolution methods.


Resolving Everyday Conflict

Resolving Everyday Conflict

Author: Ken Sande

Publisher: Baker Books

Published: 2015-06-30

Total Pages: 124

ISBN-13: 1493400622

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Ken Sande, author of the bestselling classic The Peacemaker, has long been a trusted resource on the topic of conflict resolution. In Resolving Everyday Conflict, Sande distills his message to the essentials, quickly equipping readers with the tools they need to bring peace to their relationships. Everyone encounters conflict--whether it be with a coworker, family member, friend, or complete stranger. And yet we all desire harmony in our relationships. Resolving Everyday Conflict is a practical, biblical, concise guide to peacemaking in everyday life that can turn tumultuous relationships into peaceful ones.


From Conflict Resolution to Reconciliation

From Conflict Resolution to Reconciliation

Author: Yaacov Bar-Siman-Tov

Publisher: Oxford University Press

Published: 2004-01-08

Total Pages: 310

ISBN-13: 9780195347272

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This volume represents an important new step forward in the fields of conflict resolution and peace studies. Its essays argue that, while conflict resolution is well equipped to bring about temporary settlements and brief periods of peace in volatile situations, conventional conflict resolution techniques are not capable of building long-term stability. Instead, the authors contend, practitioners of conflict resolution need to focus more on reconciliation (the restoration of confidence, friendship, and harmony between rivals) than on mere conflict resolution. Whereas traditional conflict resolution has focused primarily on halting quarrels with agreements between leaders on each side of a conflict, reconciliation techniques shift the focus in two ways. First, they take more of a grassroots approach, building agreement among the members of rival communities, not only between leaders. Second, reconciliation takes a long-term view of dispute resolution. While the authors acknowledge that the role of traditional conflict resolution is important in stopping violence and tension, they argue that, in order to achieve stable peace, negotiators and practitioners of conflict resolution must focus much more on what is to be done after an agreement among leaders is reached.