Are you looking for a book that you can’t put down, that is both entertaining and thought provoking, but that you can read cover to cover in one sitting? Well this is the book for you! The Kingdom of the Few and Far Between is a trilogy of short stories about a fictional kingdom in trouble, and a crowd of kids that saves the day. It’s the Ordinary Crowd, a crowd like yours, fighting many similar wars. The book tells a story about the power of the good enough in a sometimes confusing and dark world. Buy this book and you won’t be disappointed!
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
Winner of the Hugo Award! In A Psalm for the Wild-Built, bestselling Becky Chambers's delightful new Monk and Robot series, gives us hope for the future. It's been centuries since the robots of Panga gained self-awareness and laid down their tools; centuries since they wandered, en masse, into the wilderness, never to be seen again; centuries since they faded into myth and urban legend. One day, the life of a tea monk is upended by the arrival of a robot, there to honor the old promise of checking in. The robot cannot go back until the question of "what do people need?" is answered. But the answer to that question depends on who you ask, and how. They're going to need to ask it a lot. Becky Chambers's new series asks: in a world where people have what they want, does having more matter? At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.
A lively graphic narrative reports on censorship of political cartoons around the world, featuring interviews with censored cartoonists from Pittsburgh to Beijing. Why do the powerful feel so threatened by political cartoons? Cartoons don't tell secrets or move markets. Yet, as Cherian George and Sonny Liew show us in Red Lines, cartoonists have been harassed, trolled, sued, fired, jailed, attacked, and assassinated for their insolence. The robustness of political cartooning--one of the most elemental forms of political speech--says something about the health of democracy. In a lively graphic narrative--illustrated by Liew, himself a prize-winning cartoonist--Red Lines crisscrosses the globe to feel the pulse of a vocation under attack. A Syrian cartoonist insults the president and has his hands broken by goons. An Indian cartoonist stands up to misogyny and receives rape threats. An Israeli artist finds his antiracist works censored by social media algorithms. And the New York Times, caught in the crossfire of the culture wars, decides to stop publishing editorial cartoons completely. Red Lines studies thin-skinned tyrants, the invisible hand of market censorship, and demands in the name of social justice to rein in the right to offend. It includes interviews with more than sixty cartoonists and insights from art historians, legal scholars, and political scientists--all presented in graphic form. This engaging account makes it clear that cartoon censorship doesn't just matter to cartoonists and their fans. When the red lines are misapplied, all citizens are potential victims.
Create Pinterest-worthy clothing, accessories, and more with this how-to guide and memoir featuring 20 meditative sewing projects, plus inspiring stories that promote creativity, happiness, and fulfillment. When Sanae Ishida was diagnosed with a chronic illness and lost her corporate job, she felt like her whole life was falling apart. Inspired to succeed at just one thing, Ishida vowed to sew all of her daughter’s clothes—and most of her own—for one full year. In Sewing Happiness, Ishida recounts her incredible journey, reflecting on how sewing helped her survive such a difficult time in her life. Sewing Happiness features twenty simple sewing projects (with variations) organized by season and tied together with a thread of memoir that tells the story Ishida’s unexpected transformation and how sewing brought her profound happiness. Each seasonal project—from Japanese-inspired home goods to children’s and women’s clothing—is specially designed to promote health, creativity, and relationships and to provide gentle inspiration to live your best life. Complete with photos and easy-to-follow steps, Sewing Happiness is at once a guide to the craft of sewing and a guide to enjoying life in all its beautiful imperfections.
