Connect

Connect

Author: David L. Bradford

Publisher: National Geographic Books

Published: 2022-03-29

Total Pages: 0

ISBN-13: 0241986869

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'A practical and timely book' - Arianna Huffington, Founder and CEO, Thrive Global 'Valuable for everyone' - Julia Samuel, bestselling author Biting your tongue? Bottling it all up? From marriage to management challenges, learn how to change your relationships from exasperating to exceptional with this expert guide. The ability to create strong relationships with others is crucial to living a full life and becoming more effective at work. Yet many of us find ourselves struggling to build solid personal and professional connections, or unable to handle challenges that inevitably arise when we grow closer to others. When we find ourselves in an exceptional relationship -- the kind of relationship where we feel fully understood and supported for who we are -- it can seem like magic. But the truth is that the process of building and sustaining these relationships can be described, learned, and applied. David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics. Now, they share their insights with you, including: - Why relationship-building is not the process of being with 'the right person' but rather creating the kind of relationship you want - Why deepening a relationship takes risk - The importance of vulnerability, curiosity and empathy in building relationships - How the modern world can help - and hinder - our ability to connect Filled with time-tested strategies for giving feedback, negotiating boundaries, and working through disagreements, Connect will be an important resource for anyone hoping to improve existing relationships and build new ones at any stage of life.


Exceptional Relationships

Exceptional Relationships

Author: Brian And Marcia Gleason Lcsws

Publisher: iUniverse

Published: 2012-09

Total Pages: 309

ISBN-13: 1475950322

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The idea that partners in committed relationships elicit strong reactions in each other is self evident. That these passions are often overlooked in the therapy room is equally a reality. In this ground-breaking book, you will discover an innovative system for helping couples discover all of who they are. The Gleasons ask you to reconsider what it means to trust your intuition, make room for strong energies, work with the body, bring sexuality into the therapy room, and to elicit full emotional expression. Here you will learn to welcome the passionate, erotic, chaotic truths that are often kept under wraps in the therapy room. Exceptional Couples: Transformation Through Embodied Couples Work synthesizes modern developmental theories with the wisdom of somatic psychotherapy and reveals how "embodying" is fundamental to helping couples break their patterns of vitality destroying habits of interacting. The Gleasons invite you on a journey of the highest magnitude where couples can come fully alive. They generously open the door to their practice room, sharing in-depth case examples and effective strategies they've developed over the course of their careers. They ask you to come along with them and live in the mystery of yet-to-be discovered places in every relationship. The Gleasons met in in 1976 in clinical social work graduate school. They have devoted their lives to exploring how couples, including themselves, can have exceptional (beyond the ordinary) relationships. www.exceptionalmarriage.com


The Exceptional Seven Percent

The Exceptional Seven Percent

Author: Gregory K. Popcak

Publisher: Kensington Publishing Corp.

Published: 2014-02-11

Total Pages: 285

ISBN-13: 0806537620

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WHAT DO EXCEPTIONAL COUPLES KNOW THAT OTHERS DON’T? If roughly fifty percent of marriages fail, what about the other fifty percent—the ones that “succeed”? Are those couples who stay together necessarily happy? No, not necessarily. In fact, many marriages that remain intact are far less than ideal. A mere seven percent are really good—in fact, exceptional. These couples have much greater than average passion, happiness, longevity, and fulfillment. And the good news is, luck has nothing to do with it. But if less-than-exceptional marriages are made up of men who are supposedly from Mars and women who are supposedly from Venus, what planet do exceptional husbands and wives come from? What are the secrets of exceptional couples . . . and what can they teach us? Marriage therapist Gregory K. Popcak believes that ways of relating employed by exceptional couples can benefit all marriages. In The Exceptional Seven Percent, he looks at the most successful couples and exposes their secrets. Each chapter examines in detail the basic characteristics of exceptional couples, including: · Developing a marital imperative—the key to unlocking all the other Exceptional Couple qualities · Setting and achieving emotional goals · Cultivating exceptional levels of fidelity, loving, service, rapport, negotiation, gratitude, joy, and sexuality Through anecdotes, analyses, exercises, quizzes, and guidance that is consistently supported by marriage research, you’ll learn what your weaknesses are and how you can begin to make positive changes. You have the power to turn your marriage into the most precious thing in your life. Why settle for anything less?


Going All the Way

Going All the Way

Author: Brian Gleason

Publisher: iUniverse

Published: 2007-11

Total Pages: 121

ISBN-13: 0595451519

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The committed relationship is the perfect vehicle for accessing life's greatest gifts. Deep pleasure, profound intimacy, personal fulfillment, and creative expression are some of the many gifts that the committed relationship is capable of providing. But for most couples these possibilities fail to materialize. Instead, partners silently slip into habits of interaction, which choke off their ability to access their immense potential. In Going All The Way, authors Brian and Marcia Gleason offer a model of relationship called the "Exceptional Marriage". Safety and security are the trademarks of a passable marriage. The Gleason's suggest a better option. An exceptional marriage creates space for partners to come alive. Such a relationship involves a radical commitment to support each other's truth and greatness. In their broader vision of a committed relationship the Gleason's encourage and invite couples to claim their human potential through unlocking their full range of sincere and transformative emotions. In most marriages, these responses are hidden, avoiding precisely those areas where the greatest potential for growth and fulfillment exist. According to the Gleason's, a relationship is a living experience which allows couples to move between needs for security and connection and the human impulses toward adventure and creativity. By letting go of their "control patterns" partners can free up their capacity to laugh, cry, shout, tremble and soar together and individually. Going All The Way is a sincere invitation for couples to claim their emotional birthright and to have a truly Exceptional Marriage.


Being Twice Exceptional

Being Twice Exceptional

Author: Melanie Hayes

Publisher: Jessica Kingsley Publishers

Published: 2022-02-21

Total Pages: 242

ISBN-13: 1787759636

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Twice exceptionality (2e) is not well understood. While many parents, educators, and professionals are working to bridge the knowledge gap and help 2e children, there is still a great deal we do not know about how life turns out for those children once they grow up. How do 2e adults deal with the complex aspects of being an adult? What are your prospects if you are brilliant, but can't get into college? What if you fail at work because you don't know how to fit in socially? This book provides first-hand stories about the experiences of 2e adults, offering compassionate coping strategies for overcoming and rethinking the tough parts. It champions radical acceptance of 2e people and celebrates their unique outlook on the world.


Exceptional Service, Exceptional Profit

Exceptional Service, Exceptional Profit

Author: Leonardo Inghilleri

Publisher: AMACOM

Published: 2010-04-14

Total Pages: 190

ISBN-13: 0814415393

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What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between. Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty. Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are "walking billboards" happily promoting your brand. Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.


Miss Cecily's Recipes for Exceptional Ladies

Miss Cecily's Recipes for Exceptional Ladies

Author: Vicky Zimmerman

Publisher: Sourcebooks, Inc.

Published: 2020-06-09

Total Pages: 332

ISBN-13: 1728210240

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"A can't-miss title for fans of chick lit and modern women's fiction."—Library Journal, STARRED review An unlikely friendship between two stubborn, lonely souls anchors this big-hearted book and dares us all to ask for more. When her life falls apart on the eve of her 40th birthday, Kate Parker finds herself volunteering at the Lauderdale House for Exceptional Ladies. There she meets 97-year-old Cecily Finn. Cecily's tongue is as sharp as her mind, but she's fed up with pretty much everything. Having no patience for Kate's choices in life or love, Cecily prescribes her a self-help book...of sorts. Thought for Food: an unintentionally funny 1950s cookbook high on enthusiasm, featuring menus for anything life can throw at the "easily dismayed," such as: Breakfast with a Hangover Tea for a Crotchety Aunt Dinner for a Charming Stranger As she and Cecily break out of their ruts, Kate will learn far more than recipes. A feel-good summer read with a wicked sense of humor, Vicky Zimmerman's book will teach you that food is for feasting, friends are for savoring, and the way to a man's heart is...irrelevant. Fans of Jennifer Weiner, Elin Hildenbrand, and Sophie Kinsella will delight in this recipe for confidence, romance, and fun. Praise for Miss Cecily's Recipes for Exceptional Ladies: "A beautiful, thoughtful read about love, friendship and food with shades of Nora Ephron's Heartburn and Eleanor Oliphant is Completely Fine."—Tasmina Perry, international bestselling author of Daddy's Girls "Beautifully written, full of insight and food."—Katie Fforde, bestselling author of A Perfect Proposal "Hungry for a love story with added bite? With deliciously real characters, a sprinkling of humor, a pinch of pathos and huge helping of wisdom, this book has all the ingredients to become this summer's must-read."—Isabelle Broom, bestselling author of One Thousand Stars and You


Great Customer Connections

Great Customer Connections

Author: Richard S. Gallagher

Publisher: AMACOM/American Management Association

Published: 2006

Total Pages: 262

ISBN-13: 9780814473085

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"To provide the ultimate in customer service, every member of the service team needs to turn customer interactions into "peak experiences." Filled with effective techniques that borrow from principles of psychology, Great Customer Connections presents a unique step-by-step program that lets you: connect with customer's individual personalities; use the "secret phrases" that make customers feel great; tell them anything without upsetting them; stop having to say "no" - permanently; and defuse any crisis and take command of each interaction - even with your most difficult and unclear customers."--BOOK JACKET.


Be Exceptional

Be Exceptional

Author: Joe Navarro

Publisher: HarperCollins

Published: 2021-06-29

Total Pages: 162

ISBN-13: 006302540X

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"Anyone pursuing success must read this book." —Chris Voss, author of Never Split the Difference A master class in leadership from the world’s top body language expert From internationally bestselling author and retired FBI agent Joe Navarro, a groundbreaking look at the five powerful principles that set exceptional individuals apart Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by: Self-Mastery: To lead others, you must first demonstrate that you can lead yourself. Observation: Apply the same techniques used by the FBI to quickly and accurately assess any situation. Communication: Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire. Action: Build shared purpose and lead by example. Psychological Comfort: Discover the secret ingredient of exceptional individuals. Be Exceptional is the culmination of Joe Navarro’s decades spent analyzing human behavior, conducting more than 10,000 interviews in the field, and making high-stakes behavioral assessments. Drawing upon case studies from history, compelling firsthand accounts from Navarro’s FBI career, and cutting-edge science on nonverbal communication and persuasion, this is a new type of leadership book, one that will have the power to transform for years to come.


American Exception

American Exception

Author: Aaron Good

Publisher: Simon and Schuster

Published: 2022-06-21

Total Pages: 460

ISBN-13: 1510769145

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American Exception seeks to explain the breakdown of US democracy. In particular, how we can understand the uncanny continuity of American foreign policy, the breakdown of the rule of law, and the extreme concentration of wealth and power into an overworld of the corporate rich. To trace the evolution of the American state, the author takes a deep politics approach, shedding light on those political practices that are typically repressed in “mainstream” discourse. In its long history before World War II, the US had a deep political system—a system of governance in which decision-making and enforcement were carried out within—and outside of—public institutions. It was a system that always included some degree of secretive collusion and law-breaking. After World War II, US elites decided to pursue global dominance over the international capitalist system. Setting aside the liberal rhetoric, this project was pursued in a manner that was by and large imperialistic rather than progressive. To administer this covert empire, US elites created a massive national security state characterized by unprecedented levels of secrecy and lawlessness. The “Global Communist Conspiracy” provided a pretext for exceptionism—an endless “exception” to the rule of law. What gradually emerged after World War II was a tripartite state system of governance. The open democratic state and the authoritarian security state were both increasingly dominated by an American deep state. The term deep state was badly misappropriated during the Trump era. In the simplest sense, it herein refers to all those institutions that collectively exercise undemocratic power over state and society. To trace how we arrived at this point, American Exception explores various deep state institutions and history-making interventions. Key institutions involve the relationships between the overworld of the corporate rich, the underworld of organized crime, and the national security actors that mediate between them. History-making interventions include the toppling of foreign governments, the launching of aggressive wars, and the political assassinations of the 1960s. The book concludes by assessing the prospects for a revival of US democracy.